About Company
Pricing of 1CRM
Startup (Cloud Service)
USD 15
/User/Month
USD 13
/User/Month
- Purchase 1-3 Users (Max.)
- Standard 1CRM Feature Set
- Includes Support & Updates
- Host Country Choice
- 300 Accounts
- 750 Targets/Leads/Contacts
- 1 GB/User Storage
- Purchase 1-3 Users (Max.)
- Standard 1CRM Feature Set
- Includes Support & Updates
- Host Country Choice
- 300 Accounts
- 750 Targets/Leads/Contacts
- 1 GB/User Storage
Startup Plus (Cloud Service)
USD 23
/Month
USD 20
/Month
- Purchase 1-10 Users (Max.)
- Standard 1CRM Feature Set
- Includes Support & Updates
- Host Country Choice
- 600 Accounts
- 1500 Targets/Leads/Contacts
- 1 GB/User Storage
- Purchase 1-10 Users (Max.)
- Standard 1CRM Feature Set
- Includes Support & Updates
- Host Country Choice
- 600 Accounts
- 1500 Targets/Leads/Contacts
- 1 GB/User Storage
Professional (Cloud Service)
USD 33
/Month
USD 29
/Month
- Purchase 1-Unlimited Users
- Standard 1CRM Feature Set
- Includes Support & Updates
- Host Country Choice
- Unlimited Accounts
- Unlimited Targets/Leads/Contacts
- 2 GB/User Storage
- Purchase 1-Unlimited Users
- Standard 1CRM Feature Set
- Includes Support & Updates
- Host Country Choice
- Unlimited Accounts
- Unlimited Targets/Leads/Contacts
- 2 GB/User Storage
Enterprise (Cloud Service)
USD 39
/Month
USD 34
/Month
- Purchase 1-Unlimited Users
- Extended 1CRM Feature Set
- Includes Support & Updates
- Host Country Choice
- Unlimited Accounts
- Unlimited Targets/Leads/Contacts
- 2.5 GB/User Storage
- Purchase 1-Unlimited Users
- Extended 1CRM Feature Set
- Includes Support & Updates
- Host Country Choice
- Unlimited Accounts
- Unlimited Targets/Leads/Contacts
- 2.5 GB/User Storage
Startup (On-Premise)
USD 0
USD 0
- Purchase 1-3 Users (Max.)
- Standard 1CRM Feature Set
- No Support & Updates
- 300 Accounts
- 750 Targets/Leads/Contacts
- Purchase 1-3 Users (Max.)
- Standard 1CRM Feature Set
- No Support & Updates
- 300 Accounts
- 750 Targets/Leads/Contacts
Startup Plus (On-Premise)
USD 17
/Month
USD 14
/Month
- Purchase 1-10 Users (Max.)
- Standard 1CRM Feature Set
- Includes Support & Updates
- 600 Accounts
- 1500 Targets/Leads/Contacts
- Purchase 1-10 Users (Max.)
- Standard 1CRM Feature Set
- Includes Support & Updates
- 600 Accounts
- 1500 Targets/Leads/Contacts
Professional (On-Premise)
USD 27
/Month
USD 23
/Month
- Purchase 1-Unlimited Users
- Standard 1CRM Feature Set
- Includes Support & Updates
- Unlimited Accounts
- Unlimited Targets/Leads/Contacts
- Purchase 1-Unlimited Users
- Standard 1CRM Feature Set
- Includes Support & Updates
- Unlimited Accounts
- Unlimited Targets/Leads/Contacts
Enterprise (On-Premise)
USD 33
/Month
USD 28
/Month
- Purchase 1-Unlimited Users
- Extended 1CRM Feature Set
- Includes Support & Updates
- Unlimited Accounts
- Unlimited Targets/Leads/Contacts
- Purchase 1-Unlimited Users
- Extended 1CRM Feature Set
- Includes Support & Updates
- Unlimited Accounts
- Unlimited Targets/Leads/Contacts
Professional (Perpetual Licenses)
USD 405
One Time Payment
USD 405
One Time Payment
- Purchase Any Number of Users – No Minimum or Maximum
- Standard 1CRM Feature Set
- Support & Updates $100/User/Year
- Unlimited Accounts
- Unlimited Targets/Leads/Contacts
- On Premise ONLY – Installs on Linux
- Windows
- or macOS Servers
- Purchase Any Number of Users – No Minimum or Maximum
- Standard 1CRM Feature Set
- Support & Updates $100/User/Year
- Unlimited Accounts
- Unlimited Targets/Leads/Contacts
- On Premise ONLY – Installs on Linux
- Windows
- or macOS Servers
Enterprise (Perpetual Licenses)
USD 585
One-Time Payment
USD 585
One-Time Payment
- Purchase Any Number of Users – No Minimum or Maximum
- Extended 1CRM Feature Set
- Support & Updates $100/User/Year
- Unlimited Accounts
- Unlimited Targets/Leads/Contacts
- On Premise ONLY – Installs on Linux
- Windows or macOS Servers
- Purchase Any Number of Users – No Minimum or Maximum
- Extended 1CRM Feature Set
- Support & Updates $100/User/Year
- Unlimited Accounts
- Unlimited Targets/Leads/Contacts
- On Premise ONLY – Installs on Linux
- Windows or macOS Servers
Key Features of 1CRM
- List Management
- Customer Support
- Marketing Automation
- Project Management
- Lead Scoring
- Call Logging
- Contact Management
- Quotes (Proposals)
- Referral Tracking
- Product Catalog
Specification
Other Categories:
CRM Software, CRM Software For PC, CRM Software For Small Business
Deployment:
Cloud Hosted
Customer Support:
Online (Ticket)
Customization:
No
Languages Support:
English
Who uses 1CRM
Personal
SMEs
Company Details
- Company Name: 1CRM
- Headquarter: Canada ,
- Website: Visit Website
- Social Media:
Description
1CRM Video
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Compare NowUser Reviews Write a Review
Would Not Recommend - Product looks good, but very complicated & poor company service
PROS & CONS
What are the best aspects of this product?
The site is loaded with features. In fact, for the average person (IMO) it's overloaded and overcomplicated. You need to be fairly "techy" to know what half the stuff means and does. But it does appear to be rich in features. And it has a very basic app to go with it, which looked like it was a good work in progress.
What aspects are problematic or could work better?
Customer service. It appears if you have problems the only person to speak with is Michael (the company owner?) so it appears it's almost a one man show. We had many issues and ultimately cancelled our subscription soon after starting, but not without problems with the company, hassle, disputes, and poor communication. It was a complete waste of time dealing with this company.
What features/services would you like to see in future versions of this product?
Hiring staff who are customer service oriented.
As far as features, it appears to be quite feature rich already. The App definitely needed an update though as its feature lacked.
What specific problems in your company were solved by this product?
This was meant to be our company's CRM tool. We a smaller company (less than 20) so this appeared to be a cost effective and feature rich CRM. I can't fault the product, but rather the customer service, billing, and technical expertise required to "operate" the CRM. It probably works very well if you can employ a full time person dedicated to just this product for your company, but if you're like us, and just want something simple, quick, and easy to use then stay away from this company.
Are you a current user of this product?
No
- Anonymous Reviewer
SITE NOT SECURE, many bugs, horrible docs, no support
PROS & CONS
What are the best aspects of this product?
Attempt to integrate all back office functions - but fails. CRM, EM, DM, etc. Email marketing simply doesn't work. Vendor agrees it is inordinately complicated (um … have you heard of MailChimp? How hard can it be?) and offers to help only if you buy consulting hours. Emails and documents look like the work of a middle-schooler, definitely can't be presented to customers.
What aspects are problematic or could work better?
CHROME WARNS NOT SECURE! VENDOR SUGGEST USE ANOTHER BROWSER!! WE HAD TO OVERRIDE CHROME SECURITY TO GET IN AND GET OUR CRITICAL BUSINESS DATA OUT QUICKLY!!! Many, many bugs and endless usability problems. Could not be bothered to figure it all out, we gave up. Minor example, reflecting attitude more than anything: Country drop-down list cannot be overridden or added, but does not include UK, United Kingdom, Britain, or Great Britain. Great, I can't address my customer in London. And much more...
What features/services would you like to see in future versions of this product?
Basic elementary security at least. Better would obviously be security suitable for mission critical and highly confidential data! Then fewer and manageable bugs, and a half-decent usability. Oh, and if you still need it, some support perhaps. Any support.
What specific problems in your company were solved by this product?
None. It caused us more problems than it solved, and was a big waste of time and money.
Are you a current user of this product?
Yes
- Oliver Weber
Would Not Recommend - Product looks good, but very complicated & poor company service
PROS & CONS
What are the best aspects of this product?
The site is loaded with features. In fact, for the average person (IMO) it's overloaded and overcomplicated. You need to be fairly "techy" to know what half the stuff means and does. But it does appear to be rich in features. And it has a very basic app to go with it, which looked like it was a good work in progress.
What aspects are problematic or could work better?
Customer service. It appears if you have problems the only person to speak with is Michael (the company owner?) so it appears it's almost a one man show. We had many issues and ultimately cancelled our subscription soon after starting, but not without problems with the company, hassle, disputes, and poor communication. It was a complete waste of time dealing with this company.
What features/services would you like to see in future versions of this product?
Hiring staff who are customer service oriented.
As far as features, it appears to be quite feature rich already. The App definitely needed an update though as its feature lacked.
What specific problems in your company were solved by this product?
This was meant to be our company's CRM tool. We a smaller company (less than 20) so this appeared to be a cost effective and feature rich CRM. I can't fault the product, but rather the customer service, billing, and technical expertise required to "operate" the CRM. It probably works very well if you can employ a full time person dedicated to just this product for your company, but if you're like us, and just want something simple, quick, and easy to use then stay away from this company.
Are you a current user of this product?
No
- Anonymous Reviewer
SITE NOT SECURE, many bugs, horrible docs, no support
PROS & CONS
What are the best aspects of this product?
Attempt to integrate all back office functions - but fails. CRM, EM, DM, etc. Email marketing simply doesn't work. Vendor agrees it is inordinately complicated (um … have you heard of MailChimp? How hard can it be?) and offers to help only if you buy consulting hours. Emails and documents look like the work of a middle-schooler, definitely can't be presented to customers.
What aspects are problematic or could work better?
CHROME WARNS NOT SECURE! VENDOR SUGGEST USE ANOTHER BROWSER!! WE HAD TO OVERRIDE CHROME SECURITY TO GET IN AND GET OUR CRITICAL BUSINESS DATA OUT QUICKLY!!! Many, many bugs and endless usability problems. Could not be bothered to figure it all out, we gave up. Minor example, reflecting attitude more than anything: Country drop-down list cannot be overridden or added, but does not include UK, United Kingdom, Britain, or Great Britain. Great, I can't address my customer in London. And much more...
What features/services would you like to see in future versions of this product?
Basic elementary security at least. Better would obviously be security suitable for mission critical and highly confidential data! Then fewer and manageable bugs, and a half-decent usability. Oh, and if you still need it, some support perhaps. Any support.
What specific problems in your company were solved by this product?
None. It caused us more problems than it solved, and was a big waste of time and money.
Are you a current user of this product?
Yes
- Oliver Weber
FAQ's
1CRM has 10 plans,
- Startup (Cloud Service) USD 15 /User/Month
- Startup Plus (Cloud Service) USD 23 /Month
- Professional (Cloud Service) USD 33 /Month
- Enterprise (Cloud Service) USD 39 /Month
- Startup (On-Premise) USD 0
- Startup Plus (On-Premise) USD 17 /Month
- Professional (On-Premise) USD 27 /Month
- Enterprise (On-Premise) USD 33 /Month
- Professional (Perpetual Licenses) USD 405 One Time Payment
- Enterprise (Perpetual Licenses) USD 585 One-Time Payment
1CRM is the CRM Software Used for the below functionalities
Top 5 1CRM features
- List Management
- Customer Support
- Marketing Automation
- Project Management
- Lead Scoring
1CRM provides Online (Ticket) support.
1CRM is not allowing Free Trial.