About Company
Pricing of Aircall
Essentials
USD 30
/User/Month
USD
- Unlimited inbound calls (toll-free excluded)
- 50+ Integrations and API access
- Collaboration features
- IVR
- Voicemail
- Click-to-Dial
- Phone support
- Unlimited inbound calls (toll-free excluded)
- 50+ Integrations and API access
- Collaboration features
- IVR
- Voicemail
- Click-to-Dial
- Phone support
Professional
USD 50
/User/Month
USD
- Includes features of Essentials plan
- plus
- Salesforce integration
- Advanced analytics and reporting
- Live call monitoring
- Call tagging & dispositioning
- Advanced support features including queue call back
- Advanced sales features including Power Dialer
- Dedicated account manager
- Includes features of Essentials plan
- plus
- Salesforce integration
- Advanced analytics and reporting
- Live call monitoring
- Call tagging & dispositioning
- Advanced support features including queue call back
- Advanced sales features
Custom
USD 0
USD
- Includes features of Professional plan
- plus
- Custom analytics
- Unlimited outbound calls *
- Custom onboarding
- Access to API developer support
- Service-level agreement (SLA)
- Includes features of Professional plan
- plus
- Custom analytics
- Unlimited outbound calls *
- Custom onboarding
- Access to API developer support
- Service-level agreement (SLA)
Key Features of Aircall
Specification
Deployment:
Cloud Hosted
Customer Support:
Phone,Online (Ticket),Business Hours
Customization:
No
Languages Support:
English
Who uses Aircall
Personal
SMEs
Enterprises
Company Details
- Company Name: Aircall
- Headquarter: New York,
- Website: Visit Website
- Social Media:
Description
Aircall Video
Alternative
Aircall Screenshots
User Reviews 
Write a Review
Good service. Customer Support could be better
Good service, multiple options to configure your IVR.I've been having some troubles to resolve a couple of issues regarding my account. There are a lot of teams involved from the Aircall side and it's not simple to communicate with them.Sometimes the SLA is not the best. We wait on average some hours to get first answer and days to get an issue fix.
- Alvaro Vila Martinez
Easy to use service
Easy to use service, quick to scale up our business by adding new users and phone numbers, recorded messages and sending sms texts!
- Mike R
Cant get away! Useless communication
Was a customer for a year, wanted to change away into a different system due to price and a change in business needs. When we tried to port the number away Aircall have not released the number, they continue to try and charge. Then when i try and challenge it they start to say i did not give them notice. The account is now for 2 weeks between support and the account manager with no results. Atrocious
- Steven Zwinkels
Aircall is very easy to use
Aircall is very easy to use. We are using it in our company for few months now and it become essential :)
- Charlotte COLLET
The service has been very poor and very difficult to cancel an account
The service has been very poor. Found it very difficult to use our account (due to verification reasons) and had to wait 2-3 days for a response to use the account even though payment had been made. After 2 months using aircall, it was not what we needed and struggled to receive any reply to cancel the account. You have to email in to cancel and no one replies. Terrible experience.
- Capital Sales
FAQ's
Aircall has 3 plans,
- Essentials USD 30 /User/Month
- Professional USD 50 /User/Month
- Custom USD 0
Aircall provides Phone,Online (Ticket),Business Hours support.
Aircall is not allowing Free Trial.