About Company

Airwallex is a financial service management platform that helps businesses operate without borders and optimise their growth. As an international payments company, Airwallex allows businesses to get access to interbank exchange rates and transfer funds to over 130 countries. Admins can also issue virtual payment cards for multiple departments in seconds and avoid unnecessary financial delays. Its conscious transfer feature enables users to transact globally without paying excessive fees on their card statements. Moreover, organisations can also depend on the same to connect their business accounts with external platforms like eBay, Amazon, PayPal and Shopify as per convenience. They can also make payments to their international employees by proceeding with an adequate conversion facility in USD based on outstanding FX rates.

Pricing of Airwallex

Click here to get detailed pricing as per your requirements.

Key Features of Airwallex

  • Key Performance Indicators
  • Data Analysis
  • Ad hoc Reports
  • Ad hoc Query
  • Ad hoc Analysis
  • Invoice Payment
  • PoS Transactions
  • Multiple Currency Processing
  • Recurring Billing
  • Website Payments
  • Saved Cards
  • Gift Card Management
  • Mobile Payments

Who uses Airwallex

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Airwallex
  • Headquarter: San Francisco, California United States
  • Website: Visit Website
  • Social Media:

Description

Airwallex Video

Alternative

Wallester

More than payment solution

Takepayments

Card payments for small businesses made easy

Airwallex Screenshots

User Reviews Review Write a Review

quote
I do not recommend Airwallex

I do not recommend Airwallex. Our company has been operating since 2002, now in 3 countries yet our application was "declined without reason". That's fine, we'll continue paying our remote staff using Payoneer, and certainly won't recommend Airwallex to any clients.

JE
- Jeremy
Reviewed at 16/03/2022
Source: trustpilot.com
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Don't bother

They're clearly choosy about their customers, but hide that behind references to regulatory requirements. The application process is intrusive, far more so than that of any bank I've dealt with. They seem to interpret their "obligations as a financial service provider" as a license to demand whatever documents they see fit.The customer service people are quite pleasant though.

FI
- Finn
Reviewed at 02/03/2022
Source: trustpilot.com
quote
I repeat the review

I repeat the review. The last one was deleted because I didn't have time to provide additional information due to illness.Last review:Disappointed with wasted timeCouldn't work with them. A month later, my application was refused without explanation. Either I am too small for them, or they were confused by my citizenship, but my business is registered in the USA with all supporting documents. A month of time was wasted. Although it was written in several places that the application is considered within 3-7 days. The support service responds quickly enough, although the information they provide is mostly useless. I add a star for your account manager, who really tried to help.Airwallex answer:Hi Vladislav,I’m very sorry that we weren’t able to open an account for you at this time and that it took so long.Our team is usually able to review applications within a week, however sometimes it can take a bit longer if we need further supporting documents.The checks that our teams make are part of our obligations as a financial service provider, please rest assured that we are always following industry regulations in regard to this. We have more information on this in our Acceptable Use PolicyWe don’t take these decisions lightly, and as we grow we have every hope and intention to broaden the scope of companies we’re able to onboard. Should anything change in the future, we will let you know.If you have any other questions or there’s anything else we can do to help, please don’t hesitate to contact us.Apologies again for the inconvenience caused, and we wish you all the best.Airwallex Support TeamUpd:So, before the new year, the manager passed my application and the problem to the higher management. She also said that due to the holidays, she won't be able to get in touch for the next 1-2 weeks. A month has passed and no one has contacted me. Draw your own conclusions. If you are not from Tier 1/2 countries, then the attitude will be appropriate. A kind of modern racism of the 21st century. It is convenient to answer: "You were refused without explanation." It's all. 2 stars for trying to delete the review.Ps.“Our team is usually able to review applications within a week, however sometimes it can take a bit longer if we need further supporting documents.”No additional documents have been requested for the entire time. Just a rejection for no reason.Yesterday, one of the largest corporations of the world mistakenly banned the accounts of Belarusian developers, citing sanctions. It took less than a day to understand the mistake, restore everything and apologize. Good luck.

VL
- Vladislav
Reviewed at 23/02/2022
Source: trustpilot.com
quote
Definitely would recommend Airwallex if…

Definitely would recommend Airwallex if you do a lot of international transactions and also domestic UK transactions.The enrolling process was straight forward and they would require further documents depending on your company structure.I am loving their payment link option. Only wish if they could default it to GBP instead of USD.

AH
- Azam Hanipah
Reviewed at 22/02/2022
Source: trustpilot.com
quote
Airwallex is the worst fintech company. Period.

I've dealt with companies in North America, Europe, Africa and Asia and I can confidently say that Airwallex is the WORST company I've ever come across.I opened an account with them late last year. The account was for my UK company. Four months later, the account has not been approved and Airwallex has not bothered to tell me why.My inquiries to the company have gone unanswered.The crazy part of the whole thing is that there's no provision for closing an unapproved Airwallex account. You can't use the account and you can't close it. Your info and profile will be on the Airwallex website, serving no useful purpose and waiting for a clever identity thief to pounce on it. Don't waste your time with this company. There are better alternatives out there: Wise, Revolut, Tide, N26, Grey and countless others.Airwallex is all air and no substance.

IO
- Ikenna Ohiaeri
Reviewed at 22/02/2022
Source: trustpilot.com

FAQ's

Airwallex has 0 plans.

Airwallex is the Payment Gateway Software Used for the below functionalities

Top 5 Airwallex features

  • Key Performance Indicators
  • Data Analysis
  • Ad hoc Reports
  • Ad hoc Query
  • Ad hoc Analysis

Airwallex provides Online (Ticket) support.

Airwallex is not allowing Free Trial.