About Company

Alchemer is an enterprise online survey software that helps companies collect and analyze data. With Alchemer, companies can create surveys that are personalized to their business needs and collect customer data conveniently. Alchemer also offers features that let companies create responsive surveys instantly with pre-designed or customizable templates. Beyond that, Alchemer automates all processes and lets users streamline the data collected. Seamless integration with panel providers like Clint and Lucid helps companies improve market research and enhance their overall business plans and sales.

Pricing of Alchemer

Enterprise Feedback Platform

USD 0

USD

Collaborator

USD 49

/User/Month

USD

  • Unlimited surveys
  • Unlimited questions
  • No per response charges
  • 25 essential question types
  • Data exports (CSV
  • PDF
  • PPT
  • XLS)
  • Email support
  • Unlimited surveys
  • Unlimited questions
  • No per response charges
  • 25 essential question types
  • Data exports (CSV
  • PDF
  • PPT
  • XLS)
  • Email support

Professional

USD 149

/User/Month

USD

  • Includes features of Collaborator plan
  • plus
  • Advanced question types
  • Advanced reports (profile
  • longitudinal)
  • Segment and filter reports
  • Advanced logic and piping
  • A/B split testing
  • Email and phone support
  • Disqualifications
  • API access
  • Includes features of Collaborator plan
  • plus
  • Advanced question types
  • Advanced reports (profile
  • longitudinal)
  • Segment and filter reports
  • Advanced logic and piping
  • A/B split testing
  • Email and phone support
  • Disqualifications
  • API access

Full Access

USD 249

/User/Month

USD

  • Includes features of Professional plan
  • plus
  • Max diff
  • Conjoint analysis
  • Crosstab reports
  • TURF reports
  • Open-text analysis
  • SPSS export
  • R scripts
  • Audio and video sentiment
  • Image heatmap
  • Data-cleaning tool
  • Custom scripting
  • Includes features of Professional plan
  • plus
  • Max diff
  • Conjoint analysis
  • Crosstab reports
  • TURF reports
  • Open-text analysis
  • SPSS export
  • R scripts
  • Audio and video sentiment
  • Image heatmap
  • Data-cleaning tool
  • Custom scripting

Enterprise Feedback Platform

USD 0

USD

Key Features of Alchemer

  • Skip Logic
  • Survey Templates
  • Support Audio / Images / Video
  • Site Intercept Survey
  • Question Branching
  • Online Survey
  • Multiple Question Types
  • Embeddable Survey
  • Email Distribution
  • Data Analysis Tools
  • 360 Degree Feedback
  • Question Library
  • Phone Survey
  • Offline Response Collection
  • Mobile Survey
  • Kiosk Survey
  • Custom Survey URLs

Specification

Other Categories:

Employee Engagement Software, Survey/ User Feedback Software, Polling Software, 360 Reviews Software

Deployment:

Cloud Hosted

Customer Support:

Phone,Online (Ticket),Business Hours

Customization:

No

Languages Support:

English

Who uses Alchemer

Personal
Personal
SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Alchemer
  • Headquarter: Louisville, Kentucky United States
  • Website: Visit Website
  • Social Media:

Description

Alchemer Video

Alchemer Screenshots

User Reviews Review Write a Review

quote
Unreliable tool

PROS & CONS

What are the best aspects of this product?

It has a lots of online research tools. You pay an annual subscription and can use it without limitations

What aspects are problematic or could work better?

Lot´s of server issues and data losses. The offline mode is awfull and the customer service is slow and doesn´t solve their technical issues.

What features/services would you like to see in future versions of this product?

Server reliability, and offline app, a customer centric approach to customer experience and service

What specific problems in your company were solved by this product?

Online and offline interviews. But it was a bad decision, and we are having troubles with our customers, caused by the lack of reliability of Alchemer service

Are you a current user of this product?

Yes

AR
- Anonymous Reviewer
Reviewed at 25/03/2021
Source: financesonline.com

FAQ's

Alchemer has 5 plans,

  • Enterprise Feedback Platform USD 0
  • Collaborator USD 49 /User/Month
  • Professional USD 149 /User/Month
  • Full Access USD 249 /User/Month
  • Enterprise Feedback Platform USD 0

Alchemer is the Survey/ User Feedback Software Used for the below functionalities

Top 5 Alchemer features

  • Skip Logic
  • Survey Templates
  • Support Audio / Images / Video
  • Site Intercept Survey
  • Question Branching

Alchemer provides Phone,Online (Ticket),Business Hours support.

Alchemer is not allowing Free Trial.