About Company

AlertOps is an incident management solution that helps you to quickly analyse, react, communicate, resolve, and improve issues within your system. It offers strong no-code setup features like escalating alerts across service teams, enriching alerts and mapping custom data through Open API, and integrating with ITSM and ChatOps tools for simple collaboration and resolution. AlertOps dynamically routes alerts depending on time of day, issue type, customer or support history. It generates, closes, and amends tickets automatically or with a single click and you can use preset rules and sequences to trigger templated stakeholder notifications. To detect, prioritise, and handle issues, you can easily integrate with monitoring, ITSM, and ChatOps technologies with AlertOps. Users can use AlertOps’s open API to enhance their notifications and automate processes without having to write any code. It also offers flexible On-Call schedules that enable your company to notify the appropriate personnel at the appropriate time. Additionally, the platform offers

Pricing of AlertOps

Starter Pack

USD 0

USD 0

  • Mobile App (iOS/Android)
  • E-mail and Push Notifications : Unlimited
  • SMS and Voice Notifications (US/Canada) : 125 SMS / 25 Voice
  • account-wide
  • SMS and Voice Notifications (International) : 75 SMS / 25 Voice
  • account-wide
  • Team-Based Organization : Unlimited
  • Advanced On-Call Scheduling
  • Automated Escalations
  • No-Code Open API
  • Monitoring Integrations
  • ChatOps Integrations
  • Advanced Permissions
  • Role-Based Security : Preset Roles
  • Billing Administration User
  • Alert Prioritization and Deduplication
  • Enriched Al

Standard

USD 8

/User/Month

USD 5

/User/Month

  • Mobile App (iOS/Android)
  • E-mail and Push Notifications : Unlimited
  • SMS and Voice Notifications (US/Canada) : Unlimited
  • SMS and Voice Notifications (International) : 25 Phone & 25 SMS Notifications per user / month (additional notifications are $0.35 per notification)
  • Team-Based Organization : Unlimited
  • Advanced On-Call Scheduling
  • Automated Escalations
  • No-Code Open API
  • Monitoring Integrations
  • ChatOps Integrations
  • Advanced Permissions
  • Role-Based Security : Preset Roles
  • Billing Administration User

Premium

USD 18

/User/Month

USD 15

/User/Month

  • Mobile App (iOS/Android)
  • E-mail and Push Notifications : Unlimited
  • SMS and Voice Notifications (US/Canada) : Unlimited
  • SMS and Voice Notifications (International) : Unlimited
  • Heartbeat Monitoring
  • Team-Based Organization : Unlimited
  • Advanced On-Call Scheduling
  • Automated Escalations
  • No-Code Open API
  • Monitoring Integrations
  • ChatOps Integrations
  • ITSM and Outbound Integrations
  • Advanced Permissions
  • Role-Based Security : Preset Roles
  • Billing Administration User
  • Single Sign-On (SSO)
  • Live Call Routing Ph

Enterprise

USD 27

/User/Month

USD 23

/User/Month

  • Mobile App (iOS/Android)
  • E-mail and Push Notifications : Unlimited
  • SMS and Voice Notifications (US/Canada) : Unlimited
  • SMS and Voice Notifications (International) : Unlimited
  • Heartbeat Monitoring
  • Team-Based Organization : Unlimited
  • Advanced On-Call Scheduling
  • Automated Escalations
  • No-Code Open API
  • Monitoring Integrations
  • ChatOps Integrations
  • ITSM and Outbound Integrations
  • Advanced Permissions
  • Role-Based Security : Unlimited Customizable Roles
  • Billing Administration User
  • Single Sign-On (SSO)
  • Stak

Custom

USD 0

USD 0

  • Non-Production Environment
  • Extended Proof of Concept
  • White-Glove Onboarding
  • Non-Production Environment
  • Extended Proof of Concept
  • White-Glove Onboarding

Key Features of AlertOps

  • Auto-Assign (Incidents)
  • Real-time Dashboard
  • Incident Prioritization
  • Enriched Notifications
  • Incident Reporting
  • Ticket Management
  • Safety Management
  • Root-cause Diagnosis
  • Disaster Recovery
  • CAPA
  • Audit Trail
  • Task Management

Specification

Other Categories:

Incident Management Software

Deployment:

Cloud Hosted

Customer Support:

Phone,Business Hours,Online (Ticket)

Customization:

No

Languages Support:

English

Who uses AlertOps

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: AlertOps
  • Headquarter: Bloomingdale,
  • Website: Visit Website
  • Social Media:

Description

AlertOps Video

AlertOps Screenshots

User Reviews Review Write a Review

quote
Best Incident Management Software for Enterprise

AlertOps is simple and easy to use. It is very reliable, once we got it up and running, it worked almost without any maintenance or issues. The low price is also one of the major advantages over the competition. There are many predefined integrations with monitoring tools. Besides that, we had a feature request for Zabbix integration and AlertOps support team was very helpful and our request was successfully resolved. Our integration with PRTG works just fine and we rely on that heavily.

AT
- Abu Thahir
Reviewed at 21/06/2022
Source: saasworthy.com
quote
Great Tool to use

AlertOps is way better than the competition

AT
- Abu Thahir
Reviewed at 22/02/2022
Source: saasworthy.com

FAQ's

AlertOps has 5 plans,

  • Starter Pack USD 0
  • Standard USD 8 /User/Month
  • Premium USD 18 /User/Month
  • Enterprise USD 27 /User/Month
  • Custom USD 0

AlertOps is the Incident Management Software Used for the below functionalities

Top 5 AlertOps features

  • Auto-Assign (Incidents)
  • Real-time Dashboard
  • Incident Prioritization
  • Enriched Notifications
  • Incident Reporting

AlertOps provides Phone,Business Hours,Online (Ticket) support.

AlertOps is not allowing Free Trial.