About Company

Aloware is a phone system software that supports calls and texts. It is a no-hardware replacement for the user's PBX and has a customizable call manager that connects to their CRM & helpdesk. The tool offers progressive diallers and smart queues and callbacks for minimized customer on-hold time. Two-way business texting and IVR toolset with recording are available. The tool also features a live dashboard updated in real-time with data such as key performance indicators. There are workflows and actions can be set to be triggered on many events. Form capture is another feature facilitating lead intake/outreach automation and the Contact manager functions like a limited functionality CRM. Team management is available with the capability to handle unlimited users and agents. Users can also create view-only reports and have access to advanced routing based on simultaneous and sequential rules. Moreover, an open API creates many integration possibilities.

Pricing of Aloware

Free

USD 0

USD 0

  • Local Calls: $0.035 Cents per Minute
  • Toll-free Calls: $0.0525 Cents per Minute
  • SMS: $0.0175 per SMS
  • Unlimited Agents
  • Chat and Email Support
  • Local Calls: $0.035 Cents per Minute
  • Toll-free Calls: $0.0525 Cents per Minute
  • SMS: $0.0175 per SMS
  • Unlimited Agents
  • Chat and Email Support

Business

USD 250

/Month

USD 0

  • Local Calls: $0.03 per Minute
  • Toll-free Calls: $0.045 per Minute
  • SMS: $0.015 per SMS
  • Unlimited Agents
  • Phone
  • Chat and Email Support
  • Local Calls: $0.03 per Minute
  • Toll-free Calls: $0.045 per Minute
  • SMS: $0.015 per SMS
  • Unlimited Agents
  • Phone
  • Chat and Email Support

Key Features of Aloware

Specification

Deployment:

Cloud Hosted

Customer Support:

Phone

Customization:

No

Languages Support:

English

Who uses Aloware

SMEs
SMEs

Company Details

  • Company Name: Aloware
  • Headquarter: Encino,
  • Website: Visit Website
  • Social Media:

Description

Aloware Video

Alternative

Aloware Screenshots

User Reviews Review Write a Review

quote
"Aloware is the best texting platform out there."

HH
- Hayato H
Reviewed at 27/08/2020
Source: g2crowd.com
quote
"Gamechanger for my sales team”"

What do you like best?

Aloware makes our lives much much easier. The power dialer feature that they have allows us to call our prospects efficiently with just the push of a button. Aloware also has a full Hubspot integration feature which is definitely a plus for us.

What do you dislike?

Nothing that I can think of. So far, I like everything about the software.

Recommendations to others considering the product:

Don’t hesitate to get this software. This will change the way you work dramatically!

What problems are you solving with the product? What benefits have you realized?

Power Dialer and integration are their greatest strengths that helped us work better.

AC
- Aecy Charles M
Reviewed at 27/08/2020
Source: g2crowd.com
quote
"Good product"

What do you like best?

Integration to Guesty and Slack. Tech oriented platform with lots of functionality.

What do you dislike?

My customer service concerned were solved and I have been assigned to another account manager.

What problems are you solving with the product? What benefits have you realized?

Tracking my customer support and centralizing client base across multiple CRM.

UI
- User in Hospitality
Reviewed at 06/08/2020
Source: g2crowd.com
quote
"Gamechanger for my sales team”"

What do you like best?

Aloware makes our lives much much easier. The power dialer feature that they have allows us to call our prospects efficiently with just the push of a button. Aloware also has a full Hubspot integration feature which is definitely a plus for us.

What do you dislike?

Nothing that I can think of. So far, I like everything about the software.

Recommendations to others considering the product:

Don’t hesitate to get this software. This will change the way you work dramatically!

What problems are you solving with the product? What benefits have you realized?

Power Dialer and integration are their greatest strengths that helped us work better.

AC
- Aecy Charles M
Reviewed at 27/07/2020
Source: g2crowd.com
quote
"What do you like best?"

What do you like best?

Aloware has been so patient with us. From demo to trial to finally purchasing the product, they helped us every step of the way. They are attentive and answer all of our questions about the product.

What do you dislike?

I wish their app is much better but I know they continuously improve it whenever possible.

Recommendations to others considering the product:

This is going to be the decision you will be ever made if you switch to aloware. No regrets.

What problems are you solving with the product? What benefits have you realized?

Our team can make and receive calls seamlessly.

LP
- Louie P
Reviewed at 27/07/2020
Source: g2crowd.com

Read More Reviews

FAQ's

Aloware has 2 plans,

  • Free USD 0
  • Business USD 250 /Month

Aloware provides Phone support.

Aloware is not allowing Free Trial.