About Company

AmWell is a cloud-based telemedicine management solution designed for practices of all sizes. Amwell’s telehealth solution spans the care continuum from urgent care to acute care. Amwell’s purpose-built telemedicine carts bring remote physicians right to the side of the patient and are designed and tested to be reliable, safe, and user‑friendly. Amwell’s kiosks are on‑site clinics that facilitate on‑demand health care consultations from a physical point of care. Amwell’s EHR integrations allow telehealth to embed into existing clinical workflows and patient portals.

Pricing of Amwell

Amwell

USD 0

USD 0

  • Urgent Care
  • Pediatrics
  • Telestroke
  • Population Health Management
  • Telepsychiatry
  • Chronic Disease Management
  • Urgent Care
  • Pediatrics
  • Telestroke
  • Population Health Management
  • Telepsychiatry
  • Chronic Disease Management

Key Features of Amwell

  • Personalized URL
  • Care Summary
  • Patient Queue
  • Patient Portal
  • GDPR Compliance
  • HIPAA Compliant
  • Payments
  • File Transfer
  • Reminders
  • Patient Records Management
  • Alert Notifications
  • Live Chat

Specification

Other Categories:

Telemedicine Software

Deployment:

Cloud Hosted

Customer Support:

Business Hours

Customization:

No

Languages Support:

English

Who uses Amwell

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Amwell
  • Headquarter: Boston, Massachusetts United States
  • Website: Visit Website
  • Social Media:

Description

Amwell Video

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Amwell Screenshots

User Reviews Review Write a Review

quote
This software is absolute garbage

This software is absolute garbage. Doesn't work right on Chrome or Firefox. Who uses Edge other than to download a different browser? Useless system that should be shut down.

CD
- Chris Dahlkvist
Reviewed at 15/02/2022
Source: trustpilot.com
quote
Amwell doesn't take insurance

Amwell will simply refuse to bill your insurance and charge whatever services they provide to the credit card you are required to provide to set up an account. Once they have your money they will make no effort to bill your insurance and will refuse to refund your money because they are unwilling to send an invoice to your insurance provider.

MT
- Michael Thurau
Reviewed at 23/01/2022
Source: trustpilot.com
quote
Terrible

TLDR: Never got my prescription sent in until 4 days later and lots of phone calls. --They're terrible. I needed a prescription for a new inhaler. And if was never sent in after my visit, I had to keep calling customer support and be connected to the prescription line where I was on hold for a long time/chose the callback option and never received a callback. Explained the severity of the situation but even the customer service supervisors did not want to help me make sure that prescription would finally be sent in, all they did was make a ticket (I didn't even get an email confirmation) and connect me to the prescription line again.After many calls, I finally spoke to someone on the pharmacy line, who still didn't help me. So I kept making calls and was finally connected to another person named Yetunde on the pharmacy line and she helped and got my prescription in. It was so straightforward and quick to resolve with her. Thankful to that one person, but everyone else was terrible including the supervisor. Spend the extra money at a real doctor's office and save yourself the stress. My prescription was only sent in after all that- 4 days after the original visit.

AN
- Amelia Nathan
Reviewed at 15/01/2022
Source: trustpilot.com
quote
Not happy - At all!

In the past, I have had good experiences with amwell and have even recommended them. I need to see a dr. Maybe every couple of years for a strep infection. I know how my body reacts to strep, how my throat feels, and how it looks. Before, the doctor has prescribed antibiotics and I’ve gotten better. Unfortunately, this time I also happened to have what I think is strep plus the dreaded omnicron. I called 2 nights in a row with throat pain that was unbearable. Both doctors told me - it’s just another symptom of Covid. You’ll be fine in a few days. One prescribed a drug for pain which had me throwing up all night. Imagine an aleady sore throat and dry heaving all night long! The next doctor said - oh that was probably the meds. Discontinue those. Well, duh! I already threw them away (they cost $40 btw). What is the harm in prescribing an antibiotic for a patient?! Especially one that calls once every 2 or 3 years? Why won’t they just help? With Covid, my only other option is the ER. That’ll be a $3k visit for them to tell me I have strep. All of my Covid symptoms are gone, but the sore throat is unbearable. Ridiculous that these cocky know it all doctors think they can tell me that I don’t know anything from personal experiences. Pisses me off. I wish I could go on the app and rate these 2 men, personally! ????

KF
- Kid Friendly Things To Do
Reviewed at 12/01/2022
Source: trustpilot.com
quote
Horrible

Horrible, was in the waiting room as “next patient” for over an hour. No doctor ever showed up. Absolutely asinine. Paid $79 to wait for nothing. Going to dispute the charges with my bank.

BA
- Brady Alan
Reviewed at 01/10/2021
Source: trustpilot.com

FAQ's

Amwell has 1 plans,

  • Amwell USD 0

Amwell is the Telemedicine Software Used for the below functionalities

Top 5 Amwell features

  • Personalized URL
  • Care Summary
  • Patient Queue
  • Patient Portal
  • GDPR Compliance

Amwell provides Business Hours support.

Amwell is not allowing Free Trial.