About Company
Pricing of Aspect Via
Aspect Via
USD 0
USD 0
- Campaign Management
- Campaign Management
- Inbound Call Center
- Outbound Call Center
- Predictive Dialer
- Progressive Dialer
- Queue Management
- Real-time Chat
- Campaign Management
- Campaign Management
- Inbound Call Center
- Outbound Call Center
- Predictive Dialer
- Progressive Dialer
- Queue Management
- Real-time Chat
Key Features of Aspect Via
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Queue Management (Calls)
- IVR Support
- Auto Call Recording
- Call Monitoring
- Live Chat
- Progressive Dialer
- Predictive Dialer
Specification
Other Categories:
Deployment:
Cloud Hosted
Customer Support:
Phone,Business Hours,Online (Ticket)
Customization:
No
Languages Support:
English
Who uses Aspect Via
SMEs
Enterprises
Company Details
- Company Name: Aspect Via
- Headquarter: Arizona,
- Website: Visit Website
- Social Media:
Description
Aspect Via Video
Alternative
RingCentral MVP
The intelligentconnectedcomplete cloud communications platform
Freshdesk Contact Center (Formerly Freshcaller)
By Freshdesk Contact Center (Formerly Freshcaller)
Aspect Via Screenshots
User Reviews 
Write a Review
"Aspect Via Cloud is the way to go!"
What do you like best?
I love the positive impact our customers get with a cross-channel, continuous experience.
What do you dislike?
I haven't found anything that I don't like about the product at this time. The ease of use through a user friendly UI is great!
Recommendations to others considering the product:
I cannot stress enough how easy this application is to use. Brand new out of the box I was able to understand the product. Reporting is very intuitive and easy to understand as well.
What problems are you solving with the product? What benefits have you realized?
omni channel engagement with our customers.
- Anthony C
"Easy & Friendly to use"
What do you like best?
The application is very user-friendly and intuitive. It does take time to learn the ins and outs but it is overall easy to use. I would definitely recommend this product.
What do you dislike?
I like all of the options that are available within the tool. It makes it easy to adapt to your business needs and achieve a solution.
Recommendations to others considering the product:
Make sure that before implementation that you gather all needs and requirements. Do not leave any wild ideas out of the question.
What problems are you solving with the product? What benefits have you realized?
There are some items that need to be further developed in order to be complete.
- Abad O
"Customizable and seamless"
What do you like best?
I enjoyed the data layout and use of customizing the various aspects of scheduling and performance monitoring
What do you dislike?
The reverification screens are unreasonable
What business problems are you solving with the product? What benefits have you realized?
I have access to update schedule and performance monitoring
"Customizable and seamless"
What do you like best?
I enjoyed the data layout and use of customizing the various aspects of scheduling and performance monitoring
What do you dislike?
The reverification screens are unreasonable
What problems are you solving with the product? What benefits have you realized?
I have access to update schedule and performance monitoring
- User in Oil & Energy
FAQ's
Aspect Via has 1 plans,
- Aspect Via USD 0
Aspect Via is the Call Center Software Used for the below functionalities
Top 5 Aspect Via features
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Queue Management (Calls)
- IVR Support
Aspect Via provides Phone,Business Hours,Online (Ticket) support.
Aspect Via is not allowing Free Trial.