About Company

Automat is a Conversational AI solution that allows brands to reach their customers and provide support through speech recognition capabilities. Personalized recommendations get new visitors to convert 2X more than usual. Automat maximizes engagement by simply talking to your customers, learning their needs, and personalizing your website to their desires.

Pricing of Automat

Automat

USD 0

USD 0

  • Smart catalog
  • Personalized conversations
  • Website personalization
  • Remarketing
  • Email recommendations
  • Conversational banners
  • Conversational landing pages
  • Smart catalog
  • Personalized conversations
  • Website personalization
  • Remarketing
  • Email recommendations
  • Conversational banners
  • Conversational landing pages

Key Features of Automat

Specification

Deployment:

Cloud Hosted

Customer Support:

Business Hours,Online (Ticket)

Customization:

No

Languages Support:

English

Who uses Automat

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Automat
  • Headquarter: Montreal, Canada
  • Website: Visit Website
  • Social Media:

Description

Automat Video

Automat Screenshots

User Reviews Review Write a Review

quote
"Easy to setup and leads sales"

What do you like best?

Very helpful, easy to set up, leads sales.

What do you dislike?

Honestly, nothing. It's a great app for everyone.

What problems are you solving with the product? What benefits have you realized?

More personalized sales, better customer experience

LB
- lea b
Reviewed at 15/03/2020
Source: g2crowd.com
quote
"Love the capability!"

What do you like best?

With Automat we were able to turn a normally flat user experience into something more engaging to the end consumer and gathering data on how we can better serve our customers.

What do you dislike?

The time was long to get this up and running and lot of back and forth - but truthfully that comes with any new partnership and development.

What problems are you solving with the product? What benefits have you realized?

Solving for customers asking what types of products are best for them through customer service outreach when they can chat with the bot and get their answers they need almost immediately.

AI
- Administrator in Cosmetics
Reviewed at 20/01/2020
Source: g2crowd.com
quote
"Partner at L’Oreal"

What do you like best?

Automat is an incredibly innovative platform that quickly can turn around services around AI that can increase customer engagement significantly

What do you dislike?

Nothing to dislike the company and platform is awesome

What problems are you solving with the product? What benefits have you realized?

We are working on more and more personalized marketing and services with tech around AI which requires us to collaborate with partners like Automat

G
- Guive B
Reviewed at 29/08/2019
Source: g2crowd.com
quote
"Great strategic partners"

What do you like best?

Automat is a strategic partner to us thanks to their industry expertise and ability integrate with our tech stack. They are adaptable, friendly and understand our 3-year vision for the chatbot we are developing now. I recommend them.

What do you dislike?

Automat did not provide the UX/UI design support we need to launch our chatbot. That said we have internal resources and did not expect Automat to help in that area of our project. The biggest drawback has been that Automat is still working on a product feed, which is important to us because we have a portfolio of 100+ products.

Recommendations to others considering the product:

My advice is not specific to Automat. The more direction you have and the more you understand your needs, the better off you will be before deciding to partner with Automat or any other vendor. Our needs matched Automat's capabilities, so our partnership has been very positive so far.

What problems are you solving with the product? What benefits have you realized?

Automat is helping us create a chatbot that will drive incremental sales through conversational commerce and streamline customer service.

UI
- User in Cosmetics
Reviewed at 28/08/2019
Source: g2crowd.com
quote
"Beauty Conversation Experts "

What do you like best?

Automat has been an excellent partner in building our brand's first Messenger Bot. Their deep industry experience specialized in beauty helped us jump several steps ahead and streamline the process. They were able to help shape our goals for the experience to be in line with an ideal beauty consumer user experience.

Automat also was INCREDIBLY responsive at every hurdle we encountered. They went above and beyond building out connections to other vendor's tools and overhauling the messaging tree based on late game feedback.

What do you dislike?

Adapting the messaging in the decision trees was a manual process that was a bit hard to track. The documents are set up intuitively for the automat team, but not as easy to navigate for our team. They

Recommendations to others considering the product:

- Schedule review rounds with your team - and leadership early and often!

- Bring in ALL other vendors that need to integrate into the tool early and FULLY vet their capabilities and limitations to get a clear understanding about who will need to build what to support a healthy integration.

- Work with a media plan

What problems are you solving with the product? What benefits have you realized?

Bringing our shopping, education and diagnostic tools for Bobbi Brown's foundation/complexion product offering to the consumer in a streamlined way - allowing her to choose how and what information she wants to access. We aim to have this serve as a more effective consideration phase ad unit and also help boost our first party data on customers skin concerns and natural language.

JL
- Jaqueleen L
Reviewed at 28/08/2019
Source: g2crowd.com

FAQ's

Automat has 1 plans,

  • Automat USD 0

Automat provides Business Hours,Online (Ticket) support.

Automat is not allowing Free Trial.