AzureDesk
By AzureDesk
Monthly,Yearly
0 Days
About Company
AzureDesk is the perfect helpdesk software to simplify customer service for teams. It has a powerful ticket management system to provide end-to-end solutions for customer issues. All emails sent to any of the unlimited email accounts will be converted into tickets and displayed in the system. The Support Center ensures 24/7 customer service even when the team is absent. Collaboration is made easier by using Twitter-style handles to notify teammates. Get comprehensive reports on customer interactions and team/agent performance. AzureDesk can be integrated with multiple apps such as JIRA and Slack.
Pricing of AzureDesk
Plus
USD 50
/User/Month
USD 33
/User/Month
- Email Addresses: Unlimited
- Agents: Unlimited
- Collaboration Features
- Business Rules
- Self Service Portal for Customers
- Reports
- Groups
- Track Request
- Apps Integration
- Ticket Fields
- Submit Request
- Knowledge Base
- Tab Ticketing System
- Agent Signature
- Search Page
- Batch Update
- Ticket Fields Reports
- Email Addresses: Unlimited
- Agents: Unlimited
- Collaboration Features
- Business Rules
- Self Service Portal for Customers
- Reports
- Groups
- Track Request
- Apps Integration
- Ticket Fields
- Submit Request
- Knowledge Base
- Ta
Key Features of AzureDesk
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Customizable Branding
- Ticket Management
- Surveys & Feedback
- Known Issue Management
- Knowledge Base
- Contract (SLA Management)
- Community Forums
- Automated Routing
- Alerts (Escalation)
- Self Service Portal
- Live Chat
- Document Storage
Specification
Other Categories:
Deployment:
Cloud Hosted
Customer Support:
Online (Ticket)
Customization:
No
Languages Support:
English
Who uses AzureDesk
SMEs
Enterprises
Company Details
- Company Name: AzureDesk
- Headquarter: Princeton,
- Website: Visit Website
- Social Media:
Description
AzureDesk Video
Alternative
AzureDesk Screenshots
User Reviews 
Write a Review
FAQ's
Q. How much does AzureDesk cost?
AzureDesk has 1 plans,
- Plus USD 50 /User/Month
Q. What is AzureDesk used for?
AzureDesk is the Help Desk Software Used for the below functionalities
Top 5 AzureDesk features
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Customizable Branding
Q. What type of support does AzureDesk provide?
AzureDesk provides Online (Ticket) support.
Q. Does AzureDesk offer a free trial?
AzureDesk is not allowing Free Trial.