Backlog

PROS & CONS

What are the best aspects of this product?

Tickets, status and team assignments are effortless to manage. Can monitor all tickets' progress even on emails conveniently.

Team members could also work together in project planning and access their assigned tasks.

The chart is also a nice choice to feature. It helps us to have a quick overview of the status, achievements or category for all the tickets in a single screen showing the number of open and closed tasks.

Backlog's most significant functionality is the Notification that allows us to see and receive email notification on every update and development done on the project.

What aspects are problematic or could work better?

We can only add files on "Edit" mode. There is also a limit on the file size that I think needs to be better.

A drop-down feature should also be added to attach any relevant document without editing.

What specific problems in your company were solved by this product?

Can add and delegate tasks with comprehensive information. Also, the target dates and level of importance of the tickets are managed easily.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

I've got all the help I need with the Gantt chart and reports in maintaining the documents relevant to the project. Also, the development setting is spectacular. The tasks are specified and systematically accountable. The projects are also tracked in real time. The final output concentration has enabled the creation of time-optimized techniques that would always aim to adopt activities that increases my company's return on investment.

What aspects are problematic or could work better?

The tech support is sluggish and doing the job on the mobile app is extremely complex.

What specific problems in your company were solved by this product?

I can transfer email exchanges and work with spreadsheets. In a way, I can monitor my campaigns on marketing apart from explaining it. Make adjustments and review the campaigns remotely with my team. In addition to juggling several projects, I prioritized them using Gannt charts.

Are you a current user of this product?

No

PROS & CONS

What are the best aspects of this product?

What I really enjoy about this program is that I can import data from Jira. Backlog has a number of important functions that are really helpful for my job such as the ability to duplicate a database and view its source code; can create multiple contributors and can accept their adjustments and enhancements. It's my key app now.

What aspects are problematic or could work better?

Backlog is a massive aid for us in correcting mistakes to our applications. I have nothing to complain about it except that the design could do better with a quite modern touch.

What specific problems in your company were solved by this product?

Backlog has enabled us to stay on top of any adjustments and improvements made to the app that we have saved in our database. In that way, we are updated with the modifications done to our projects which have improved our efficiency. We can also impart revision to our teammates.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

Besides that it has a complete working management tool for not-so-big projects and the capability that you can still have for several independent projects, I truly admire that it is complimentary for those small-scale organizations. That is really its edge over other apps.

What aspects are problematic or could work better?

I don't really have much to complain about it especially with how cheap it is.

What specific problems in your company were solved by this product?

It has greatly made task management much easier for our modest company. We have divided the issues accurately and now, we can identify IT concerns in hardware from our Development work.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

We really love the API and issue creation through email. Our support requests are integrated into our internal web applications to enable issues be created in it directly. It makes it more convenient for our end users to log the problems.

What aspects are problematic or could work better?

For future updates, we don't like to have to add users to the notification list every time there's an issue or a change. We would like to see that upon adding the users to the notification list, they must be automatically added to it until the issue is resolved or manually deleted from the list.

What specific problems in your company were solved by this product?

We mainly use Backlog for tracking issues and bugs. With the easy and fast integration with our apps, the tracking method becomes very efficient.

Are you a current user of this product?

Yes