Bandwidth

• Analytics
• Version Control
• Traffic Control
• Developer Portal
• API Design
• Dashboard
• Testing Management
• Access Control
• Threat Protection
• API Lifecycle Management

• Company Name: Bandwidth
• Headquarter: Raleigh , North Carolina United States
• Website: Visit Website
• Social Media:

A Scammer pretended to be from ICE and…

A Scammer pretended to be from ICE and USCIS called me and threatened me to steal money and identify. This is AR-11 FORM SCAM.The phone call was mainly from Bandwidth VOIP services. They sounded like Indians and called from +12028475394. He called me from multiple number and it looks like the numbers are from different VOIP services including bandwidth.com and textnow.com.Another number is I guess - +1 720 440 5399.Another number is +1 720 440 5399 and another one is +1 6697779187BANDWIDTH - PLEASE PROVIDE VOIP SERVICES AFTER CHECKING BACKGROUND. OTHERWISE THIS COULD BE A THREAT TO ANY NATION.BEWARE OF INDIAN SCAMMERS CALLING THROUGH VOIP TO USA RESIDENTS FOR IDENTITY THEFT AND MONEY THEFT. PLEASE HANGUP IF THEY SAY AS A FEDERAL OFFICER OR ANY GOVERNMENT OFFICERS.

ES

- essel

Reviewed at 04/01/2022

Source: trustpilot.com

I made a request to get an account

I made a request to get an account, they sent a form response, then never responded to me again. Very unprofessional.

DA

- Dan

Reviewed at 16/09/2021

Source: trustpilot.com

Robocall company

They provide infrastructure for spammers/robo callers. I've gotten dozens of robocalls from them, from dozens of numbers.

RA

- Ralast

Reviewed at 06/05/2021

Source: trustpilot.com

"Overall reliable service and great support"

What do you like best?

Very reliable service, support is fast to respond and generally quick at fixing things.

What do you dislike?

Nothing really - everything is good overall

What business problems are you solving with the product? What benefits have you realized?

We were looking for a reliable partner for US DIDs, voice termination and SMS. We started working with Bandwidth about four years ago and have never felt the need to look elsewhere.

Reviewed at 29/10/2018

Source: g2crowd.com

"My Experience Using Bandwidth for Automating Porting"

What do you like best?

I like being able to make corrections to port orders and having instant feedback (for most carriers in most cases. The automated notifications make it easy to know what the status is in real time. This is probably the most streamlined/user friendly porting portal I have used. I also like the advanced search features when ordering new numbers for customers. I like being able to now order CSRs just by making notes in the porting order.

What do you dislike?

I wish we could look at more than 500 DIDs for a customer. We look for certain kinds of numbers that would make for good BTNs and sometimes these numbers seem cherry picked on the first 500 results. It would be nice to be able to see the next 500 DIDs if possible. I wish porting dashboard showed a little more detail at a glance. It would be nice if there were more Porting tracking features explicit for LNP personnel to use. Automatic reminders for when an order hasnt been touched in awhile. Porting statistic breakdowns. I'd like my porting order statistics to be separate from other order types. If I am tracking porting, Id prefer not to have New DID orders lumped in when searching for orders.

Recommendations to others considering the product

I would recommend Bandwidth as a solution for any small to medium telecommunications enterprise. I do not see us using any other platform anytime in the near future. Bandwidth tends to listen to its users and we appreciate that. Its probably the level of support you get when problems arise that is most beneficial. I have no complaints, as Bandwidth seems to be making constant improvements all the time.

What business problems are you solving with the product? What benefits have you realized?

Writing emails takes up too much time. Having Bandwidths automated porting system reduces lengthy emails and keeps me from having to wait on hold on the phone. The customer is probably the most important part. I know that when I put in a trouble ticket for an issue, it will be worked on regardless of if I am in the office or not. Bandwidths ability to work with the losing carrier to solve porting related issues with the losing carrier has proven invaluable.

Reviewed at 24/10/2018

Source: g2crowd.com

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