BigCommerce

By BigCommerce

doller Onetime(Perpetual License)
date Not Available

About Company

BigCommerce is an eCommerce platform that helps all sizes of merchants to build, innovate, and grow their businesses. It is an open SaaS platform that ignites growth in businesses without increasing its complexity. BigCommerce comes with a page builder visual editor that allows users to easily launch and edit site pages simply with its drag and drop feature, without any coding. The platform provides fully customisable themes with built-in HTML, CSS, and Javascript. It consists of a Stencil CLI tool to develop, test & push changes in a local environment without downtime. With BigCommerce, online stores get the blazing fast speed with Google AMP, Google Cloud Platform infrastructure, and Akamai Image Manager built-in. The created stores can be integrated with payment apps, such as Apple Pay, PayPal One Touch, Amazon Pay, etc. The platform helps to get more traffic with its customisable, SEO-friendly URLs and unique Metadata

Pricing of BigCommerce

BigCommerce Enterprise

USD 0

USD

  • Full-featured online store
  • Multi-currency (display
  • transact & settle)
  • Price Lists
  • Page Builder
  • 24/7 Technical Support
  • Unlimited Staff accounts
  • Sales channels (including eBay
  • Amazon
  • and POS)
  • Coupons
  • discounts
  • and gift cards
  • Real-time shipping quotes
  • Fully customizable checkout
  • Headless capabilities and integrations
  • Extended Functionality via App Marketplace
  • Sitewide HTTPS and dedicated SSL
  • Extended Validation SSL - Available
  • Abandoned cart saver
  • Customer groups and segmentation
  • Google Custom

Key Features of BigCommerce

  • Shopping Cart
  • Promotions Management
  • Product Configurator
  • Order Management
  • Multi-store Management
  • Loyalty Program
  • Customer Accounts
  • Catalog Management
  • Email Marketing
  • Returns Management
  • Inventory Management
  • Channel Management
  • SEO Management
  • PCI Compliance
  • Credit Card Processing
  • Product Reviews
  • Coupon Management
  • Refund Management
  • Predefined Templates
  • Tax Management
  • Multi-language Support

Specification

Deployment:

Cloud Hosted

Customer Support:

Phone,Online (Ticket),Business Hours

Customization:

No

Languages Support:

English

Who uses BigCommerce

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: BigCommerce
  • Headquarter: Austin, Texas United States
  • Website: Visit Website
  • Social Media:

Description

BigCommerce Video

Alternative

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By Salesforce B2C Commerce

Carbon6

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BigCommerce Screenshots

User Reviews Review Write a Review

quote
I'm very frustrated with BigCommerce

I'm very frustrated with BigCommerce. I've been trying to speak to customer service about them increasing my monthly dues by 400%. My orders have definitely increased, but because the Supply Chain is a disaster I can't deliver the products, thus it's not a sale! So not only did I have a pile of refunds I have to pay for those refunds through increased fixed costs too.I told them I may have to migrate my site to Shopify, and then magically when I update products via CSV, I get duplicates in my pricing rules and my variable products get rearranged inside the option sets. How can I sell a product with 2 prices attached to it and the option sets don't even match to the product? I've contacted them about deleting bulk pricing, but it's only offered on the API, and I have to pay a developer for that! So I have to pay for their CSV failures while paying for orders not fulfilled and now I have to spend God knows how many hours manually fixing variable products because BigCommerce's CSV doesn't work right.Seriously, is this a form of corporate spite? I feel this way because I am getting no help and no solutions and they usually send me a copy of our chats, but in this case, they have not. They could at least provide me with an API script to fix the pricing issue. obviously, I am sure I will have to dig through my 1000 SKUs and examine which one the CSV trashed, word of advice don't use Big Commerce to store product data! it's like a box of chocolates you never know what you're going to get!

HL
- Hotel LLC
Reviewed at 10/03/2022
Source: trustpilot.com
quote
Very Limited Functionalities & Poorly Built Platform

It seemed like a good option for our software development company to start using bigcommerce but as soon as we started using it we started seeing little issues here and there. Unfortunately, the issues kept getting bigger and bigger and then we realize that it is not as flexible as other e-commerce websites including wordpress and shopify.We spent over 500 hours building custom code for our clients bigcommerce website but it ended up being a headache because bigcommerce puts way too many limitations so we ended up having to go back to wordpress and shopify.Our client called bigcommerce to cancel his bigcommerce account and they said it had been successfully cancelled but after 8 months our client realized it was not cancelled like they told him and they kept charging him $300+ per month and they would not refund the money even though they acknowleged that it was their fault. Our client ended up having to dispute the charges with his bank and BigCommerce was not cooperative it at all... They tried to keep the money but our clients bank was able to get it back.Overall, we do NOT recommend using BigCommerce.

RO
- Richy Orozco
Reviewed at 28/02/2022
Source: trustpilot.com
quote
Horrible Horrible customer service

Our IT dept completed the website and signed up with Big Commerce to use. He also tried a design on another website option, but decided not to complete it and was told as long as it wasn't activated, there would be no charge. When it was our renewal time, they billed us for our actual website and again for the test one even though it was never activated. We fought with them for months to get the billing correct, luckily our designer had moved and his CC was no longer active, otherwise they would have just billed his card. Finally after multiple calls and haggling, we got the inactivated charge corrected and the price for our actual site corrected with them. Now when our CC bill comes through, they billed us twice for over $6K which was double the amount due to be billed. We have called 3 times this week and you can never talk to the billing dept. They only email and said something totally different than what we had called on which was the overbill. They will not call you back ever, and you call again and they can't connect you with the correct dept. Worst company we've ever dealt with as far as customer service.

MC
- Marci Cannon Briggs
Reviewed at 23/02/2022
Source: trustpilot.com
quote
Bcm is paying

Big commerce in paying. But it is important to not withdrawal only the bonus. I withdraw twice...and i received my money.

OT
- Otilia
Reviewed at 23/01/2022
Source: trustpilot.com
quote
Fake this will close for one week

Fake this will close for one week

YG
- YT General Official
Reviewed at 21/01/2022
Source: trustpilot.com

FAQ's

BigCommerce has 1 plans,

  • BigCommerce Enterprise USD 0

BigCommerce is the Ecommerce Software Used for the below functionalities

Top 5 BigCommerce features

  • Shopping Cart
  • Promotions Management
  • Product Configurator
  • Order Management
  • Multi-store Management

BigCommerce provides Phone,Online (Ticket),Business Hours support.

BigCommerce is not allowing Free Trial.