Blackfire
By Blackfire
Onetime(Perpetual License)
Not Available
About Company
Pricing of Blackfire
Hack SaaS
USD 0
USD 0
- Profiling on local development computers
- All profiling methods
- Wall Time and Memory dimensions
- SDK
- Public profiles sharing
- Supported PHP version only
- Python 2.7 and 3.x
- Go 1.9 and higher
- Unlimited profiles
- 1 day data retention
- Private environment
- Profiling on local development computers
- All profiling methods
- Wall Time and Memory dimensions
- SDK
- Public profiles sharing
- Supported PHP version only
- Python 2.7 and 3.x
- Go 1.9 and higher
- Unlimited profiles
- 1 day data retention
- Private environment
Profiler
USD 29
/Month
USD 0
- Profiling on production servers
- All profiling dimensions
- All profiling methods
- All visualizations
- SDK
- Recommendations
- PHP 5.3 and higher
- Python 2.7 and 3.x
- Go 1.9 and higher
- 30 days data retention
- Single user environment
- Unlimited # of machines
- Unlimited profiles
- Public profiles sharing
- Security
- Quality
- Debug
- Blackfire for Magento
- Profiling on production servers
- All profiling dimensions
- All profiling methods
- All visualizations
- SDK
- Recommendations
- PHP 5.3 and higher
- Python 2.7 and 3.x
- Go 1.9
Premium
USD 99
/Month
USD 0
- Includes features of Profiler plan
- plus
- Distributed Profiling
- Performance assertions
- Periodic builds
- E-mail build notification channel
- 1 environment
- 3 members
- 30 days data retention
- Unlimited # of machines
- Additional users
- Additional environments
- Security
- Quality
- Debug
- Blackfire for Magento
- Includes features of Profiler plan
- plus
- Distributed Profiling
- Performance assertions
- Periodic builds
- E-mail build notification channel
- 1 environment
- 3 members
- 30 days data retention
- Unlimited # of machine
Enterprise
USD 289
/Month
USD 0
- Includes features of Premium plan
- plus
- Webhook and native integrations to trigger test scenarios and receive build notifications
- Priority support
- 3 environments
- 5 members
- 90 days data retention
- Unlimited # of machines
- Additional users
- Additional environments
- Security
- Quality
- Debug
- Blackfire for Magento
- Includes features of Premium plan
- plus
- Webhook and native integrations to trigger test scenarios and receive build notifications
- Priority support
- 3 environments
- 5 members
- 90 days data retentio
Key Features of Blackfire
- Application Performance Metrics
- Synthetic Transaction Monitoring
- Real-user Monitoring
- Page Speed Monitoring
- Mobile User Monitoring
- Event Logs
- API Monitoring
- Web Defacement Monitoring
- Uptime Reporting
- Event-based Notification
- Alerts (Notifications)
- Dashboard
- SSL Monitoring
- Password Protected Pages
- Mail Server Monitoring
- FTP Monitoring
- Maintenance Scheduling
- SLA Monitoring
Specification
Other Categories:
Deployment:
Cloud Hosted
Customer Support:
Business Hours,Online (Ticket)
Customization:
No
Languages Support:
English
Who uses Blackfire
SMEs
Enterprises
Company Details
- Company Name: Blackfire
- Headquarter: Paris, North-central France
- Website: Visit Website
- Social Media:
Description
Blackfire Video
Alternative
Blackfire Screenshots
User Reviews 
Write a Review
Failure of a product
PROS & CONS
What are the best aspects of this product?
Was not provided a chance to try any features past signing up for an account.
What aspects are problematic or could work better?
The company promises that the product can be demoed, yet when we signed up for an account every visible feature is inaccessible and is behind a payment wall.
Customer service bluntly said that we have to commit to an annual plan or sign up for an even more expensive monthly plan to try the software. No demo of any kind would be provided and any mentioning of the trial period that is clearly shown on the dashboard is "deprecated". The company does not trust its own product and is ok with prospective clients leaving vs giving any chance to try out the service.
To be clear - I'd be ok paying the $1oo/mo price IF I knew what we are getting or if it even works with our setup. That was refused. Lack of care by their sales/customer service is another significant issue I can't ignore.
What features/services would you like to see in future versions of this product?
1. Start caring for your clients. Complete lack of care leads to financial losses.
2. Offer ANY way to try the product before just forcing people into a paywall.
3. Offer lower rates that can be tried without having to sign an annual plan agreement.
What specific problems in your company were solved by this product?
None. Just wasted a bunch of time.
Are you a current user of this product?
Yes
- Jay Leon
"Worthless customer service"
What do you like best?
It helped us find some code base improvement opportunities.
What do you dislike?
- There is no explanation nor documentation as to what they define as a 'profile'
- They count same API endpoint AND same method (e.g. POST, OPTIONS, GET etc) as different profiles
- There's a max of 1000 profiles per day which is not mentioned anywhere on their pricing / feature pages (somewhere hidden in the faqs)
- Their support is worthless.
-- it is slow (takes various days for them to reply even AFTER they have seen the message)
-- Halve-assed replies. When you ask 2 things they only reply to 1
-- They give halve answers totally not trying to solve the issue (or educate me)
-- Their replies border on rude due super short (and very unhelpful) answers.
Recommendations to others considering the product:
Go with any alternative. There's even a few open source ones that would probably serve you better than this.
What problems are you solving with the product? What benefits have you realized?
Explained this in 'dislikes'
- Steven v
"Best PHP App Performance Software"
What do you like best?
I love the performance profiling. This is HUGE in my line of work so I can quickly identify Memory, Network Calls and SQL requests. AWESOME documentation and support. Robust API
What do you dislike?
Honestly I can't think of anything that I dislike about this product so far.
Recommendations to others considering the product:
How many customers are you losing because your app / site takes too long to load? Can you pinpoint what exactly is going on? You need Blackfire
What problems are you solving with the product? What benefits have you realized?
We are solving issues we were having before of our apps performance with blackfire. We are getting very detailed insights on why we were so slow and issues that took weeks to figure out are now on the fly and update real-time. Also the integrations with Magento, cPanel, Bitbucket, Slack and New Relic keeps everything in sync.
- Administrator in Online Media
FAQ's
Blackfire has 4 plans,
- Hack SaaS USD 0
- Profiler USD 29 /Month
- Premium USD 99 /Month
- Enterprise USD 289 /Month
Blackfire is the Application Performance Monitoring (APM) Tools Used for the below functionalities
Top 5 Blackfire features
- Application Performance Metrics
- Synthetic Transaction Monitoring
- Real-user Monitoring
- Page Speed Monitoring
- Mobile User Monitoring
Blackfire provides Business Hours,Online (Ticket) support.
Blackfire is not allowing Free Trial.