Calendly

• Resource Scheduling
• Payment Processing
• Online Scheduling
• Meeting Room Booking
• Group Scheduling
• Employee Scheduling
• Class Scheduling
• Calendar Management
• Automated Scheduling
• Appointment Scheduling
• Multi-Location Scheduling
• Reservations

• Company Name: Calendly
• Headquarter: Atlanta, Georgia United States
• Website: Visit Website
• Social Media:

Worst customer support EVER

Despite that their tool is useful, it is unusable to me because their support is never responding to anything. When I send a follow-up, they immediately mark it as solved without sending any response. Moved to an alternative provider which can at least give some basic support without ignoring requests or marking them as solved.

PR

- Pat Rick

Reviewed at 09/03/2022

Source: trustpilot.com

Shocking service

Shocking service. Terrible interface. I have actually paid for a subscription, yet site continues to tell me that I have exhausted my free account. It is truly appalling.

YQ

- Yvonne Quinn

Reviewed at 28/02/2022

Source: trustpilot.com

Not very happy with Calendly and their ability to keep my business going.

There have been a few occasions where my iCal calendar and my availability calendar with Calendly has failed to match, costing me clients who don't book with me because they think that I'm unavailable on days they want to book appointments with me. Calendly does not have a customer service number, so communication is by e-mail, which is relatively slow, so if you need to fix something immediately, schedule-wise, until their customer service reps attend to it, you will have to manually schedule your appointments until they get back to you.Currently, as of Jan 6, 2022, 24 hours later, they have not resolved an issue that involves an OS change with the iPhone that has caused a confusion between syncing up Calendly with my iCal calendar.It has been sent up to a senior product rep, but have yet to hear from them. Meanwhile, who knows if my clients are bypassing me because they think I'm unavailable on certain days that I'm actually available. I've been considering cancelling Calendly and instead, using the Wordpress scheduling program for my website. I'll keep you posted as to what Calendly will do.

VD

- Vince Duqué

Reviewed at 05/01/2022

Source: trustpilot.com

First I liked the service a lot

First I liked the service a lot. But then all of a sudden I wasn't even able to log into my own account. What a shame. And a lot of work flushed down the drain. Calendly just lost a customer.

US

- Uwe Seeler

Reviewed at 01/12/2021

Source: trustpilot.com

Small business should try this tool. Worth It!

PROS & CONS

What are the best aspects of this product?

Calendly is a comprehensive solution for all our booking needs. It comes with reporting feature, and the app can be customized for booking. Booking using this software is simple and easy. What’s more? It has a reliable website builder as well.

What aspects are problematic or could work better?

I don’t like that the software has limited options for managing inventory. Also, navigating with other features myself is impossible since they require help from customer support to work.

What specific problems in your company were solved by this product?

With Calendly, we had developed a booking and scheduling system that helps our clients set appointments and conveniently pay online.

Are you a current user of this product?

No

DA

- Dakota

Reviewed at 21/11/2021

Source: financesonline.com

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