Callcap
By Callcap
Onetime(Perpetual License)
Not Available
About Company
Callcap software is a powerful call management and monitoring platform that offers call recording options to help you stay connected with your customers and build strong customer relationships. With Callcap, you can receive email alerts, measure team performance via dashboards, and generate reports to analyze your business workflow. Callcap is used by small, medium, and large companies.
Pricing of Callcap
Starter
USD 29
/Month
USD 0
- 5 local or toll-free numbers
- 500 minutes
- $5 over included numbers (local/toll-free)
- $.05 per minute over included minutes (local/toll-free)
- Spam Protection
- Blacklist Phone Numbers
- Email Alerts
- Executive Dashboards
- Advanced reporting
- Analysis
- 5 local or toll-free numbers
- 500 minutes
- $5 over included numbers (local/toll-free)
- $.05 per minute over included minutes (local/toll-free)
- Spam Protection
- Blacklist Phone Numbers
- Email Alerts
- Executive Dashboards
- Advanced reporting
- Analysis
Prefered Plan
USD 79
/Month
USD 0
- NEXTms - Business Text Messaging Solution
- 500 minutes
- 5 local or toll-free numbers
- $5 over included numbers (local/toll-free)
- $.05 per minute over included minutes (local/toll-free)
- Spam Protection
- Blacklist Phone Numbers
- Email Alerts
- Executive Dashboards
- Advanced Reporting
- Analysis
- NEXTms - Business Text Messaging Solution
- 500 minutes
- 5 local or toll-free numbers
- $5 over included numbers (local/toll-free)
- $.05 per minute over included minutes (local/toll-free)
- Spam Protection
- Blacklist Phone Nu
Professional
USD 149
/Month
USD 0
- 20 local or toll-free numbers
- 4
- 000 minutes
- $5 over included numbers (local/toll-free)
- $.05 per minute over included minutes (local/toll-free)
- Spam Protection
- Blacklist Phone Numbers
- Email Alerts
- Executive Dashboards
- Advanced Reporting
- Analysis
- 20 local or toll-free numbers
- 4
- 000 minutes
- $5 over included numbers (local/toll-free)
- $.05 per minute over included minutes (local/toll-free)
- Spam Protection
- Blacklist Phone Numbers
- Email Alerts
- Executive Dashboards
- Advanced Reporting
- Analysis
Enterprise
USD 0
USD 0
- Missed Call Notifications
- Time of Day Routing
- Zip Code or Geo Routing
- Ring Groups
- Interactive Voice Response
- Call Recording
- Whisper Message
- CallSaver
- Audio Redaction
- WebMatch
- Callsurance
- Emergency Call Routing
- Scorecards
- Advanced Demographics Data
- NEXTms texting service
- Custom prompts that are available on each package
- Missed Call Notifications
- Time of Day Routing
- Zip Code or Geo Routing
- Ring Groups
- Interactive Voice Response
- Call Recording
- Whisper Message
- CallSaver
- Audio Redaction
- WebMatch
- Call
Key Features of Callcap
Specification
Other Categories:
Deployment:
Cloud Hosted
Customer Support:
Phone,Business Hours,Online (Ticket)
Customization:
No
Languages Support:
English
Who uses Callcap
SMEs
Enterprises
Company Details
- Company Name: Callcap
- Headquarter: Wichita , Kansas United States
- Website: Visit Website
- Social Media:
Description
Callcap Video
Alternative
Callcap Screenshots
User Reviews 
Write a Review
"Tracking calls and reporting made easy"
What do you like best?
The ability to track our marketing efforts is easy with tracking numbers and we have the ability to screen calls for quality assurance.
What do you dislike?
Reporting can be a little difficult. Custom reports don't always match up with reports pulled from the system.
What problems are you solving with the product? What benefits have you realized?
Tracking our marketing efforts and allowing our owners the ability to see ROI for their marketing campaigns.
JB
- Justin B
Reviewed at 25/10/2016
"A Great Tool for Tracking Calls and Customer Service"
What do you like best?
Call Cap has a great customizable dashboard.
What do you dislike?
The way that my company titles its hotels cannot be conveyed properly.
What problems are you solving with the product? What benefits have you realized?
Making sure that our guest service representatives are offering a good dialogue with our guests.
UI
- User in Hospitality
Reviewed at 10/05/2016
FAQ's
Q. How much does Callcap cost?
Callcap has 4 plans,
- Starter USD 29 /Month
- Prefered Plan USD 79 /Month
- Professional USD 149 /Month
- Enterprise USD 0
Q. What type of support does Callcap provide?
Callcap provides Phone,Business Hours,Online (Ticket) support.
Q. Does Callcap offer a free trial?
Callcap is not allowing Free Trial.