About Company

CallFire is a cloud-based technology that allows contact centers to run automated outbound campaigns while also keeping track of their business's success and functionality. Text messaging, voice broadcasting, cloud call center, IVR, call tracking, and a developer API are among the app's primary features. It integrates Excel and CRM spreadsheets in the cloud to provide calling agents with client history and comments in a single interface. It allows for limitless call transferring as well as real-time reporting. Users can also record calls, add custom scripts, and play pre-recorded voicemail messages for consumers using CallFire. This technology allows agents to update information, provide crucial notifications, contact customers, advertise services, and track the success of employees using audio broadcast and text messaging. CallFire's IVR system can be used to set up surveys, appointment reminders, payments, and polls for both outgoing and inbound calls. Phone surveys, call routing, call recording, auto-attendant,

Pricing of CallFire

PAY AS YOU GO

USD 0

USD 0

  • $10.00 phone numbers
  • $25 keywords
  • Unlimited Contacts
  • Text-to-Speech Support
  • Record inbound calls for free
  • Simple "Do Not Call" list setup
  • 6am - 5pm PT Customer Support
  • Extensive real-time reporting
  • $10.00 phone numbers
  • $25 keywords
  • Unlimited Contacts
  • Text-to-Speech Support
  • Record inbound calls for free
  • Simple "Do Not Call" list setup
  • 6am - 5pm PT Customer Support
  • Extensive real-time reporting

LITE

USD 99

/Month

USD 0

  • 2500 minutes/texts
  • $2.50 phone numbers
  • $20 keywords
  • Includes features of all plan
  • 2500 minutes/texts
  • $2.50 phone numbers
  • $20 keywords
  • Includes features of all plan

STARTUP

USD 199

/Month

USD 0

  • 5500 minutes/texts
  • $2.25 phone numbers
  • $15 keywords
  • Includes features of all plan
  • 5500 minutes/texts
  • $2.25 phone numbers
  • $15 keywords
  • Includes features of all plan

GROW

USD 299

/Month

USD 0

  • 10000 minutes/texts
  • $2 phone numbers
  • $13 keywords
  • Includes features of all plan
  • 10000 minutes/texts
  • $2 phone numbers
  • $13 keywords
  • Includes features of all plan

PRO

USD 599

/Month

USD 0

  • 20000 minutes/texts
  • $1.75 phone numbers
  • $10 keywords
  • Includes features of all plan
  • 20000 minutes/texts
  • $1.75 phone numbers
  • $10 keywords
  • Includes features of all plan

Key Features of CallFire

Specification

Deployment:

Cloud Hosted

Customer Support:

Business Hours,Online (Ticket)

Customization:

No

Languages Support:

English

Who uses CallFire

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: CallFire
  • Headquarter: Santa Monica, California United States
  • Website: Visit Website
  • Social Media:

Description

CallFire Video

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CallFire Screenshots

User Reviews Review Write a Review

quote
Been 4 months and my phone main business phone # is still in porting status, not receiving texts

PROS & CONS

What are the best aspects of this product?

Been 4 months and my phone main business phone # is still in porting status, not receiving text messages and not able to text broadcast from that number. My incoming text messages are going into a black hole. Tech support and head of porting scoffs it off like no big deal (snickering in background), but my business is suffering from the fact the numbers are not functioning properly. My business is run with a main phone # like most. Our clients expect to get a text message from a particular phone # (our main #).

What aspects are problematic or could work better?

I have not been able to send/receive text message (broadcast) from that number for 4 months. Call fire has dropped the ball numerous times porting this number. They say it is correctable but 2 months have gone by and still no fix or accountability. Now, the head of porting (Tom) is stating there are no notes in their system saying I have been having trouble with this issue, which is Typical for a large corporation that has no accountability, everything is, "we apologize for the inconvenience". This isn't an inconvenience. An inconvenience is when they are out of your favorite brand of paper towels. I'M TRYING TO RUN A BUSINESS HERE. This is my source of income. Worst mistake ever to put my trust of one of my companies most valuable assets in the hands of Callfire, Inc.

Are you a current user of this product?

Yes

AR
- Anonymous Reviewer
Reviewed at 14/02/2021
Source: financesonline.com
quote
"Quick Interaction and great support by callfire"

What do you like best?

Rapidly and straightforward approach that is what I like greatest over it. It aided me to connect with our customers to show up at our bargaining classes. We also shoot them information about modern updates that transpired and a lot more actual time updates as an alternative to being forced to experience new media stores.

What do you dislike?

Nothing at all I dislike about getting in touch with Fireplace. It's extremely valuable and straightforward to utilize.

Recommendations to others considering the product:

I would suggest this particular software to any company that needs to be able to become active together with communication with members, community, & other various teams associated with our organization.

What problems are you solving with the product? What benefits have you realized?

This application Enhanced our communication with the members as well as group engagement. We get a much better result when we make use of Call Fire.

RS
- RASHMI S
Reviewed at 07/11/2019
Source: g2crowd.com
quote
"One of the best call tracking applications"

What do you like best?

Call fire is Simple to operate along with a tracking tool so I could observe my personal progress along with other associates. I really like that I can integrate callfire directly into some other applications which help me personally with automation marketing.

What do you dislike?

The software program is slightly expensive and is not easy on the pocket.

Recommendations to others considering the product:

This is a fairly easy and easy to operate application to contact with others.

What problems are you solving with the product? What benefits have you realized?

We can easily contact a huge selection of customers at the same time using the one press of a button. This is the fastest way to get contact with our clients

MA
- MALVIKA A
Reviewed at 01/11/2019
Source: g2crowd.com
quote
""Wonderful Communication and Trustworthy Preference"

What do you like best?

A fast and easy procedure that's exactly what I like greatest about it. It helped me communicate with our members. Additionally, we shoot all of them a phone message regarding recent updates that happened and much more real-time updates.

What do you dislike?

Absolutely nothing I don't like about this application. It's very helpful and easy to utilize.

Recommendations to others considering the product:

I like to recommend this software to any organization which needs to be able to get effective together with communication towards members, local community, & other various teams connected with our corporation.

What problems are you solving with the product? What benefits have you realized?

Enhanced communication with the associates as well as community participation. We have much better results when we use this application.

P
- PAYAL J
Reviewed at 30/10/2019
Source: g2crowd.com
quote
"Amazing "

What do you like best?

I like how quick and easy it is to send quick and is messages to our members

What do you dislike?

Nothing to dislike about the app is amazing

What problems are you solving with the product? What benefits have you realized?

Getting messages to our member when a promotion or information when needed

UI
- User in Business Supplies and Equipment
Reviewed at 26/06/2019
Source: g2crowd.com

FAQ's

CallFire has 5 plans,

  • PAY AS YOU GO USD 0
  • LITE USD 99 /Month
  • STARTUP USD 199 /Month
  • GROW USD 299 /Month
  • PRO USD 599 /Month

CallFire provides Business Hours,Online (Ticket) support.

CallFire is not allowing Free Trial.