About Company

Calltracks' call tracking and analytics software helps you understand which marketing channels are causing your phone to ring. They also offer a powerful range of business tools to help with evaluation. The call recording tool features a call scoring module to ensure correct techniques and standards are adhered to, and the call analysis module provides valuable information on all aspects of phone call related data, including sales team evaluation down to the specific employee.

Pricing of Calltracks

Professional

USD 0

USD 0

  • Users: Unlimited
  • Static Numbers Included: Unlimited
  • Dynamic Numbers / Placeholders Included: 1
  • Google Analytics / Universal Analytics Integration
  • Full Account Support (email
  • telephone and knowledgebase)
  • Missed Opportunity Notifications
  • Call Recording
  • Call Tagging & Critiquing
  • Custom Dashboards
  • Customisable Reports
  • Report Export and Scheduling
  • Automated Number Provision
  • Users: Unlimited
  • Static Numbers Included: Unlimited
  • Dynamic Numbers / Placeholders Included: 1
  • Google Analytics / Universal Ana

Enterprise

USD 0

USD 0

  • Users: Unlimited
  • Static Numbers Included: Unlimited
  • Dynamic Numbers / Placeholders Included: 1
  • Google Analytics / Universal Analytics Integration
  • Full Account Support (email
  • telephone and knowledgebase)
  • Missed Opportunity Notifications
  • Call Recording
  • Call Tagging & Critiquing
  • Custom Dashboards
  • Customisable Reports
  • Report Export and Scheduling
  • Automated Number Provision
  • Sales Linking / CRM Integration
  • Bespoke Reporting
  • Users: Unlimited
  • Static Numbers Included: Unlimited
  • Dynamic Numbers / Placeho

Key Features of Calltracks

Specification

Other Categories:

Inbound Call Tracking Software

Deployment:

Cloud Hosted

Customer Support:

Online (Ticket)

Customization:

No

Languages Support:

English

Who uses Calltracks

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Calltracks
  • Headquarter: london, London United Kingdom
  • Website: Visit Website
  • Social Media:

Description

Calltracks Video

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CallTrackingMetrics

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Calltracks Screenshots

User Reviews Review Write a Review

quote
"Calltracks- A budding rose"

What do you like best?

Using call tracks., at first to me it seemed like the run of the mill product, many promises and wondering if it would really work. However I was pleasantly surprised. The reason I say this it does its job by actually tracking all calls you get in continuity with website interactions It actually creates a paper trail on the sources of the call. This information is important to us because it helps structure our marketing initiative, where to place concentration.and also aids in data analyzation.

What do you dislike?

I could not find anything to much to dislike about this product except sometimes trying to finding the exact thing you want to do can be a little cumbersome, although nothing that can bring you to a full stop.

What problems are you solving with the product? What benefits have you realized?

It helped us to strategize on a hidden market

TP
- Theodore P
Reviewed at 22/07/2018
Source: g2crowd.com
quote
"Tracking was never too easy!!!"

What do you like best?

Calltracks helped me to administrate my companies calling activities and it has boosted my companies performance too.

I like that customer service group actually treats you like a customer and answer all the questions you have,

What do you dislike?

This software might be troublesome for some new users as the substance is actually characterized yet the working is somewhat difficult in some areas.

Recommendations to others considering the product:

By far in my experience calltrack is an extremely valuable tool.

The software has a customize dashboard which is very convenient for any company need.

I recommend this !!

What problems are you solving with the product? What benefits have you realized?

We use calltracks to evaluate the calls of our agents with our customers.

JM
- Jason M
Reviewed at 22/07/2018
Source: g2crowd.com
quote
"Fast and Efficient "

What do you like best?

I like the fact that it captures all of your clients information the first Time around and it’s so accurate.

What do you dislike?

So far there is nothing I don’t like about this product. It’s seems seamless and flawless.

What problems are you solving with the product? What benefits have you realized?

It helps capture all of clients information when we are not available to talk them. This way we won’t lose market share.

RR
- Rob R
Reviewed at 21/07/2018
Source: g2crowd.com
quote
"Great call analytical software "

What do you like best?

Works great to track phone call stats and for comparing to numerous other competitors

What do you dislike?

That it does not include more dropped call stats

Recommendations to others considering the product:

Worry about the quality not the price

What problems are you solving with the product? What benefits have you realized?

We use it for our customer success team

UI
- User in Financial Services
Reviewed at 20/07/2018
Source: g2crowd.com
quote
"Calltracks"

What do you like best?

Lo mejor es que permite hacer un seguimiento real de llamadas e incluso de la conversación mantenida. además, permite pagar como se desee (por llamadas, por minuto...). Es muy útil para realizar seguimientos con fines comerciales (código postal desde el que se realiza la llamada, etc.)

What do you dislike?

Este software solo está disponible para los tipos de líneas telefónicas PSTN y VoIP entrantes.

Esta aplicación también tiene como contra el hecho de que no sea gratuita y la poca privacidad en las llamadas y las conversaciones de los usuarios.

What problems are you solving with the product? What benefits have you realized?

Los principales beneficios surgen al darle un uso profesional y quedarse grabado y analizar la estadística de esa llamada.

SG
- Sandra G
Reviewed at 16/07/2018
Source: g2crowd.com

FAQ's

Calltracks has 2 plans,

  • Professional USD 0
  • Enterprise USD 0

Calltracks provides Online (Ticket) support.

Calltracks is not allowing Free Trial.