About Company
Pricing of Channels
LITE
USD 19
/User/Month
USD 15
/User/Month
- Free incoming calls
- Free phone number
- 2 call distribution rules
- 30 days of calls history
- 1 active integration
- Up to 5 callers in the queue
- 24/7 Support
- Free incoming calls
- Free phone number
- 2 call distribution rules
- 30 days of calls history
- 1 active integration
- Up to 5 callers in the queue
- 24/7 Support
BASIC
USD 29
/User/Month
USD 24
/User/Month
- Free incoming calls
- Free phone number
- All call distribution rules
- 90 days of calls history
- Up to 3 active integrations
- Up to 100 callers in queue
- 24/7 Support
- 90 days of call recordings storage
- Up to 3 IVRs
- Free incoming calls
- Free phone number
- All call distribution rules
- 90 days of calls history
- Up to 3 active integrations
- Up to 100 callers in queue
- 24/7 Support
- 90 days of call recordings storage
- Up to 3 IVRs
PRO
USD 49
/User/Month
USD 39
/User/Month
- Free incoming calls
- Free phone number
- All call distribution rules
- 365 days of calls history
- Unlimited integrations
- Unlimited callers in queue
- 24/7 Support
- 365 days of call recordings storage
- Unlimited number of IVRs
- Unlimited minutes to US & Canada
- Free incoming calls
- Free phone number
- All call distribution rules
- 365 days of calls history
- Unlimited integrations
- Unlimited callers in queue
- 24/7 Support
- 365 days of call recordings storage
- Unlimited number of IVRs
- Unlimited minutes to US & Canada
Key Features of Channels
Specification
Other Categories:
Deployment:
Cloud Hosted
Customer Support:
Phone,Online (Ticket)
Customization:
No
Languages Support:
English
Who uses Channels
SMEs
Enterprises
Company Details
- Company Name: Channels
- Headquarter: San Francisco, California United States
- Website: Visit Website
- Social Media:
Description
Channels Video
Alternative
Channels Screenshots
User Reviews 
Write a Review
"Channel provides the best and practical CRM solutions."
What do you like best?
Channels is a software that has really made it applicable for us to get the best CRM (Customer Relationship Management )solution. We have used bundles of software so far but were never as satisfied as we are by using channels. It has enabled us in doing our business with more professionalism with its variety of features which basically includes data security, schedule making, and organization of various appointments, and also aided us in managing the automated workflow. Considering all this I can say that it helped us a lot in boosting our business with its practical CRM solutions.
What do you dislike?
With my mediocre business, It was really expensive for us. So I think they should decrease its price so everyone no matter if someone belongs to small, medium or large scale businesses, can be equally benefited from it.
What problems are you solving with the product? What benefits have you realized?
According to me, the points I have mentioned above are 1/4th part of how much I am benefitted from it. It is a wonderful software with a variety of features that resulted in boosting our business. I have found it as a complete and perfect Software which gives 100% practical solutions to manage a business.With Channels, we can not only keep an eye on our business progress but can also consider the key performance indicator (KPI). It is well designed with a user-friendly interface.
- Luz E
"The application is cloud-based to casting the live transmission."
What do you like best?
Channels is a communication software responsible to comprehend live streaming and transmission across networking. The whole system is channelized with high-quality detail to get a comprehensive idea for business development. The business detail becomes the actual part of the live streaming with its strong strategies. Everything is smooth and clear while initializing this application. The featured conversation is also the part of this application and we can experience the live streaming without any interruption.
What do you dislike?
The application works with strong and powerful networking across the system. So, your system must have the good quality of the internet for using this application otherwise there would be an interruption in its features and you won’t have its qualities at fullest.
What problems are you solving with the product? What benefits have you realized?
Chennels is an incredible application in bringing the change to the physical and virtual development of our company. We are using this application for many years and we don’t find it difficult to use. The 24-hours service very authenticates to comprehend with a detailed review. We can use its management ability to empower business ventures. The live streaming ability is some extra and commendable property that is associated with this application.
- Alfered E
"The process of our call documentation changed after discovering CrazyCall."
What do you like best?
The platform is easy to manage, the sound quality is very good and the features and functionalities, although they are a work in progress, are enriched every month. In addition to that the support team has shown that it is striving to meet requests related to standard functions. If you are focused on the output and are looking for a cloud-based sound solution you would definitely consider CrazyCal the experience was very positive from the presale part and improved problem or question is addressed very easily and efficiently by the support team.
What do you dislike?
Sometimes the download of information from the cloud is slow, it is not a great obstacle to exploiting the capabilities of this service the CrazyCall support is taking good care of the customers so that each ticket is repaired in an incredible time with the rate of Highest customer service. I would never change this soft for any this application is exceptional and they are very quick to help easily manage sales.
Recommendations to others considering the product:
The application is growing rapidly giving users all the functions they need and ask, it seems that each part of the application is designed with caution about the functionality so each function you find will help you make cold calls, monitor them, accommodate my team and measure their performance. CrazyCall API helped me synchronize the information collected with my CRM systems and automatically transfer information about each agreement.
What problems are you solving with the product? What benefits have you realized?
It is a fairly easy application to use and as you get involved with it, your knowledge therefore increases your speed when working on it has a very good sound quality, in a job where calls are endless crazyCall has been very useful to power record calls in an orderly manner, to track the cases we have in favor and negatively this application has managed to improve our performance and increase our quality of service. Crazy Call offers an excellent solution for teams looking for advanced dialer software to generate leads.
- Joshua T
"An extremely easy to use program that can be accessed from any browser."
What do you like best?
Easy to manage at all levels, general configuration, users and campaigns flexible scripting tool very good sound quality exceptional customer service team very attentive to customer requests built-in email functionality, this was what we liked the most CrazyCall. Furthermore, we can assure you that we have raised our level of organization and management more than any other addition to our current workflow. It has helped to cheapen our operation, increase the quality of our calls and create powerful reports of any kind, each part of this software seems to have been designed with caution in terms of functionality, so all the functions you will find will help you to perform Cold calls, monitor them, organize your team and measure their performance.
What do you dislike?
What displeased us was that at the beginning we were worried that the connection through web browsers could be compromised, but the quality of the network in general has been excellent. After having used it for a little while, we are very satisfied with CrazyCall. We can even say that it is a fairly simple application to use and as you get involved with it, your knowledge increases and therefore, its speed when you work on it has a very good sound quality, likewise it covers all the necessary features for customer service. Most programs similar to CrazyCall do not offer file transfer and the process of our call documentation changed after we discovered CrazyCall. The support team was easy to contact regarding our problems and difficulties.
Recommendations to others considering the product:
Complete solution that could increase the performance of your sales team. The best customer service continues to grow and add excellent functions, which is why we recommend CrazyCall. It was even very easy to set up and it's always a good start. The support for this application is exceptional and they are very quick to help, a simple way to manage sales and ensure that the quality of calls is not lost, better for Call Centers. Claims, suggestions, appreciations are necessary to build a solid business and this tool allows me to listen to calls again to establish better sales strategies and improve my products.
What problems are you solving with the product? What benefits have you realized?
It helped us to improve the outgoing and incoming calls satisfactorily, besides now I can organize all the calls in dashboards, I can listen to any outgoing call and follow it, it helps me to transfer all my contacts, automation of calls. We were looking for a way to personalize the customer experience on a new level in our Commerces and follow it with the first class service for customers. CrazyCall made it possible with little or no development from you on our side; Our clients receive the proper attention they need and we can do it with ease. Apart from the fact that it is about improving the efficiency of the call center and monitoring its live performance, only this can be achieved with this wonderful software.
- Kevin H
"Crazy Call Sales enablement software"
What do you like best?
It is very easy to use and administer
with this tool makes managing agents and campaigns really simple
the application has managed to improve our performance. and increase our quality of service.
What do you dislike?
Sometimes the download of information from the cloud is usually slow, but it does not take away the magnificent tool that is
Recommendations to others considering the product:
very good I recommend it
What problems are you solving with the product? What benefits have you realized?
in summary Crazycall helped us increase the quality of our calls and create reports of any kind.
- juan v
FAQ's
Channels has 3 plans,
- LITE USD 19 /User/Month
- BASIC USD 29 /User/Month
- PRO USD 49 /User/Month
Channels provides Phone,Online (Ticket) support.
Channels is not allowing Free Trial.