About Company
Pricing of Chatlio
Starter
USD 29
/Month
USD 0
- Only 2 Operators
- 1 widget
- 200 conversations /month
- Unlimited bandwidth
- Unlimited domains
- Free CSS customization
- Full integration with your slack app
- Powerful and practical chat widget
- Fully customizable chat widget
- Only 2 Operators
- 1 widget
- 200 conversations /month
- Unlimited bandwidth
- Unlimited domains
- Free CSS customization
- Full integration with your slack app
- Powerful and practical chat widget
- Fully customizable chat widget
Basic
USD 49
/Month
USD 0
- Unlimited Operators
- Includes features of Starter plan
- plus
- 1000 conversations /month
- Bots
- Triggers and automessages
- Saved Replies
- Includes features of All plan
- Unlimited Operators
- Includes features of Starter plan
- plus
- 1000 conversations /month
- Bots
- Triggers and automessages
- Saved Replies
- Includes features of All plan
Pro
USD 99
/Month
USD 0
- Unlimited Operators
- 2 widgets
- 3000 conversations /month
- Includes features of Basic plan
- plus
- White label widget
- Qualify leads automatically
- Includes features of All plan
- Unlimited Operators
- 2 widgets
- 3000 conversations /month
- Includes features of Basic plan
- plus
- White label widget
- Qualify leads automatically
- Includes features of All plan
Business
USD 199
/Month
USD 0
- Unlimited Operators
- 5 widgets
- 5000 conversations/month
- Includes features of Pro plan
- Includes features of All plan
- Unlimited Operators
- 5 widgets
- 5000 conversations/month
- Includes features of Pro plan
- Includes features of All plan
Enterprise
USD 0
USD 0
Key Features of Chatlio
- Visitor Targeting
- Transfers
- Shortcut Messages
- Persistent Chat
- Offline Form
- Knowledge Database
- Co-Browsing
- Agent Scheduling
- Video Chat
- Call Me Option
Specification
Other Categories:
Live Chat Software, Live Chat Software For Mac, Live Chat Software For PC
Deployment:
Cloud Hosted
Customer Support:
Business Hours
Customization:
No
Languages Support:
English
Who uses Chatlio
SMEs
Enterprises
Company Details
- Company Name: Chatlio
- Headquarter: Seattle, Washington United States
- Website: Visit Website
- Social Media:
Description
Chatlio Video
Alternative
Chatlio Screenshots
User Reviews 
Write a Review
"Chatlio review"
What do you like best?
The ease of configuring responses, integration with slack is just out of the world.
What do you dislike?
Would have liked a bit more pricing options for early stage startups
What problems are you solving with the product? What benefits have you realized?
Website support for all visitors
- Administrator in Computer Software
"Simply the best LiveChat for Slack"
What do you like best?
When I discovered Chatlio almost 3 years ago, it was a game-changer for me. I hated to have to install "another" third-party software or web-based application to run my LiveChat. But with Chatlio, I was able to onboard my team of 10 support agents that were already on Slack in less than 10 minutes. No need to set up again 10 accounts, or to upload a profile picture, bio, etc... I just log in once with Slack and boom! I was all set. It was love at first sight, and Chatlio never failed us from that moment. I highly recommend this product, it simply has all the features we need.
What do you dislike?
There is nothing to dislike about Chatlio, it's a great product.
Recommendations to others considering the product:
Don't hesitate, they were the first to offer such a product and they are the best at what they are doing.
What problems are you solving with the product? What benefits have you realized?
Provide real-time support to my prospective buyer or existing customer. It helps me build trust.
- Anatoly B
"Love the Chatlio-Slack Integration!"
What do you like best?
By far the best feature IMO is the integration with Slack. I'm always on Slack and get notifications on desktop, mobile, and my Apple watch, so I never miss an opportunity or question that comes across our website. In addition, they have a bunch of different pricing platforms and so the price is right for our small business. The conversations are archived and we can access anytime for reference.
What do you dislike?
You are limited to the features you get with the basic version, including the ability to capture case-specific information from the user who started the chat. Also, the information that comes across in Slack could be a little more copy-friendly. Finally, I wish there were more integrations, including one for Salesforce.
Recommendations to others considering the product:
If you use Slack as a communication tool for your organization and also need a chat tool for your website, Chatlio has some good, basic options at a fair price.
What problems are you solving with the product? What benefits have you realized?
It provides a subtle way for website visitors to seek further information from my organization. It allows me to receive it in a way that is easy and convenient for me and my team. We've been able to jump on opportunities that have led to new work because we got the chat requests quickly and during off-hours.
- Kelli M
"Chatlio is Wonderful!"
What do you like best?
Chatlio is an excellent livechat support feature. You can easily customize the template, hours of operation and more. Our version of Chatlio is linked to Slack. Slack is how our Chatlio talks to us; it allows everyone in the office the opportunity to read tech support questions to filter who is best suited to answer. We have never had any issues with Chatlio, including no disruptive maintenance. There are multiple subscription levels that allow you to expand your chat resources to more people in the office, and be able to store all conversations in an archive. We only have one site we would need Chatlio for; however, one subscription gives you access to as many sites as necessary.
What do you dislike?
The integration process with slack can be difficult, especially if you have a small implementation team. Once you have the Chatlio feature, people on the other end have no way of minimizing their chat button. Sometimes our users need to look at information that is covered by the button but overall this is really not an issue.
What problems are you solving with the product? What benefits have you realized?
Chatlio allows us another option besides phone and email for customer support. It gives users a "quick question" option that gives our support team plenty of time to respond. Like I said before, we use Chatlio through Slack. Everyone in our company has the ability to look at the chats coming in, which allows us to answer based on areas of expertise. It reduces the number of phone calls which gives us time to prepare better answers for our clients.
- Administrator in Computer Software
"A new chat experience for business users."
What do you like best?
Chatlio opens a new door to all those people or users who have a website with products, this application simple to manage and easy to configure will allow us to see in real time the opinions of new projects and the opinion on the products something I find very innovative for all those companies that have been working with websites, offers high quality chat and settings for you to feel much more comfortable when using the program.
What do you dislike?
I have no complaints about its use but if I have seen a few complaints regarding what credit cards are, it seems to me that they still do not work very well, but to me personally has never presented me with problems.
Recommendations to others considering the product:
I personally would recommend to small and medium businesses to implement this wonderful application in their work because it maintains a high level of communication, in addition to being high quality, has a free trial thing that I have not seen in other applications that are extremely expensive and offer much less than chatlio, so I think that this software is worth much more.
What problems are you solving with the product? What benefits have you realized?
Since I use Chatlio I maintain a high level of communication with partners, colleagues and customers, something that is of paramount importance for the steady growth of the company, thanks to this tool we are always available to communicate with customers and keep ourselves informed about the products.
- Jorge G
FAQ's
Chatlio has 5 plans,
- Starter USD 29 /Month
- Basic USD 49 /Month
- Pro USD 99 /Month
- Business USD 199 /Month
- Enterprise USD 0
Chatlio is the Live Chat Software Used for the below functionalities
Top 5 Chatlio features
- Visitor Targeting
- Transfers
- Shortcut Messages
- Persistent Chat
- Offline Form
Chatlio provides Business Hours support.
Chatlio is not allowing Free Trial.