About Company

CIOPulse is an internal feedback system designed to help CIOs and IT Service Delivery Managers foster a customer-centric culture. CIOPulse's short, responsive, touch-enabled surveys look great on all your customers' devices. You can track and compare Net Promoter Scores for team members, teams, departments, customer groups, individual projects and IT overall. Plus, you can display customer feedback live, so your support staff can see how their behavior impacts service quality in real time.

Pricing of CIOPulse

Business

USD 0

USD 0

  • Net Promoter-based surveys
  • Service recovery alerting
  • High visibility displays
  • Automatic & ad-hoc reporting
  • Interactive dashboards
  • External benchmarking
  • In-app online training
  • Extensive knowledge base & email support
  • 1 administrator supported
  • Net Promoter-based surveys
  • Service recovery alerting
  • High visibility displays
  • Automatic & ad-hoc reporting
  • Interactive dashboards
  • External benchmarking
  • In-app online training
  • Extensive knowledge base & email support
  • 1 administrator supported

Corporate

USD 0

USD 0

  • Includes the features of Business plan
  • plus
  • Surveys customised to suit your brand
  • Customisable experience factors
  • Two-way data API
  • Single sign-on support (SSO)
  • Priority support
  • 3 administrators supported
  • Includes the features of Business plan
  • plus
  • Surveys customised to suit your brand
  • Customisable experience factors
  • Two-way data API
  • Single sign-on support (SSO)
  • Priority support
  • 3 administrators supported

Enterprise

USD 0

USD 0

  • Includes the features of Corporate plan
  • plus
  • Multi-language surveys
  • Dedicated test environment
  • Data onboarding service
  • Dedicated account manager
  • 5 administrators supported
  • Includes the features of Corporate plan
  • plus
  • Multi-language surveys
  • Dedicated test environment
  • Data onboarding service
  • Dedicated account manager
  • 5 administrators supported

Key Features of CIOPulse

  • Web Widget Survey
  • Web Pop-up Survey
  • SMS Surveys
  • Email Surveys
  • Survey Builder
  • Employee NPS
  • Customer NPS
  • Offline Survey
  • Pulse Surveys
  • Anonymous Feedback
  • Text Analytics
  • Third-party Integration
  • Reporting (Analytics)
  • Polls (Voting)
  • Email Marketing
  • Feedback Management
  • Sentiment Analysis
  • Predictive Analysis
  • Multi-language Support
  • Skip Logic
  • Support Audio / Images / Video
  • Site Intercept Survey
  • Question Library
  • Question Branching
  • Mobile Survey
  • Kiosk Survey
  • Data Analysis Tools
  • Custom Survey URLs

Specification

Other Categories:

NPS Software

Deployment:

Cloud Hosted

Customer Support:

Online (Ticket)

Customization:

No

Languages Support:

English

Who uses CIOPulse

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: CIOPulse
  • Headquarter: Melbourne, Victoria Australia
  • Website: Visit Website
  • Social Media:

Description

CIOPulse Video

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CIOPulse Screenshots

FAQ's

CIOPulse has 3 plans,

  • Business USD 0
  • Corporate USD 0
  • Enterprise USD 0

CIOPulse is the NPS Software Used for the below functionalities

Top 5 CIOPulse features

  • Web Widget Survey
  • Web Pop-up Survey
  • SMS Surveys
  • Email Surveys
  • Survey Builder

CIOPulse provides Online (Ticket) support.

CIOPulse is not allowing Free Trial.