About Company

Cohere is a customer support software that enables companies to gain access to customer-related metrics and engage with them over one-on-one video calls. The software lets brands view customers’ live screens instead of asking them to provide bug descriptions and screenshots. In this way, Cohere enables companies to resolve customer issues at a 50% higher rate without requiring any meeting links and downloads. The software also facilitates seamless collaboration between brands and customers via onboarding sessions. These sessions come really effective in demonstrating the unfamiliar features to customers while the agents practice them in front of the users. The software also makes it easy for brands to discover specific areas which need further improvement. Even if no specific user has generated a service request or relevant queries against them. Moreover, these real-time interactions allow users to get a clear cut view of customers’ activities, instead of gaining monotonous statistics and logs.

Pricing of Cohere

Starter

USD 39

/Month

USD 0

  • Includes 1 seat
  • Support
  • demo
  • and onboarding features
  • Includes 1 seat
  • Support
  • demo
  • and onboarding features

Team

USD 129

/Month

USD 0

  • Includes features of Starter plan
  • plus
  • Up to 5 seats ($20 per extra seat)
  • Custom branded demo viewer
  • Includes features of Starter plan
  • plus
  • Up to 5 seats ($20 per extra seat)
  • Custom branded demo viewer

Professional

USD 0

USD 0

  • Includes features of Team plan
  • plus
  • Flexible seats with custom roles
  • Audit log and user roles
  • Includes features of Team plan
  • plus
  • Flexible seats with custom roles
  • Audit log and user roles

Key Features of Cohere

  • User Research
  • User Journeys
  • Usability Testing
  • Prototyping
  • For Websites
  • For Mobile
  • Animation
  • Unmoderated Testing
  • Screen Activity Recording
  • Heatmaps

Specification

Other Categories:

UX Software

Deployment:

Cloud Hosted

Customer Support:

Online (Ticket)

Customization:

No

Languages Support:

English

Who uses Cohere

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Cohere
  • Headquarter: New York,
  • Website: Visit Website
  • Social Media:

Description

Cohere Video

Cohere Screenshots

FAQ's

Cohere has 3 plans,

  • Starter USD 39 /Month
  • Team USD 129 /Month
  • Professional USD 0

Cohere is the UX Software Used for the below functionalities

Top 5 Cohere features

  • User Research
  • User Journeys
  • Usability Testing
  • Prototyping
  • For Websites

Cohere provides Online (Ticket) support.

Cohere is not allowing Free Trial.