About Company
Pricing of CometChat
Free
USD 0
USD 0
- Up to 25 monthly active users
- One-on-one Private Chat
- Group Text Conference
- Users & Friends List
- Users & Friends Presence
- Typing Indicators
- Read Receipts
- Text & Custom Structured Messaging
- Threaded Conversations & Replies
- Share Files & Multimedia
- Record & Send Voice Messages
- Chat History
- Unread Message Count
- Users
- Groups & Message Search
- Integrate using Widgets and pre-built UI Kits in less than an hour
- Up to 25 monthly active users
- One-on-one Private Chat
- Group Text Conference
- Users & Friends
Startup
USD 149
/Month
USD 0
- Includes features of Free plan
- plus
- Thumbnail Generation
- Link Preview
- User Engagement : Emojis
- Mentions
- Push Notification
- User-to-user Blocking
- Moderators & Ability to Kick/Ban Users
- XSS Filter
- Cross-platform Sync
- Multi-device Support
- Import & Migration
- Data Export
- User & Groups Management
- Message Moderation
- Usage Analytics
- Integration and APIs : Chat Widgets
- UI Kits
- Client SDKs
- Rest APIs
- GDPR API
- Shared Cloud Servers (multiple regions)
- Encryption in-transit (SSL/TLS) & at-rest (AES 256)
- C
Growth
USD 399
/Month
USD 0
- Included features of Startup plan
- plus
- Saved Messages
- Pinned Messages
- Rich Media Preview
- User Engagement : Reactions
- Giphy
- Tenor
- Gfycat
- Message Translation
- Collaborative Whiteboard
- Collaborative Document
- Email Notification
- SMS Notification
- Profanity Filter
- Image Moderation
- Data Masking
- Post-event Webhooks
- Bots Interface
- Included features of Startup plan
- plus
- Saved Messages
- Pinned Messages
- Rich Media Preview
- User Engagement : Reactions
- Giphy
- Tenor
- Gfycat
- Message Translation
- Collaborativ
Scale
USD 749
/Month
USD 0
- Includes features of Growth plan
- plus
- Voice Transcription
- Email Replies
- Smart Replies
- Polls
- Virus & Malware Scanner
- Sentiment Analysis
- In-flight Message Moderation
- Advanced Analytics
- Dashboard Team Management
- HIPAA w/ BAA
- Priority Email Support
- Real-time Live Event Support
- Implementation Assistance
- Customer Success Manager
- Includes features of Growth plan
- plus
- Voice Transcription
- Email Replies
- Smart Replies
- Polls
- Virus & Malware Scanner
- Sentiment Analysis
- In-flight Message Moderation
- Advanced
Enterprise
USD 0
USD 0
- Includes features of Scale plan
- plus
- In-flight Webhooks
- Global CDN
- Private Dedicated Cloud Servers : Custom Add-On
- On-Premise Servers : Custom Add-On
- End-user API Endpoint Restriction/Role Based Access Control
- Private Slack Support : Custom Add-On
- Service Level Agreement : Custom Add-On
- Custom Feature Development : Custom Add-On
- Includes features of Scale plan
- plus
- In-flight Webhooks
- Global CDN
- Private Dedicated Cloud Servers : Custom Add-On
- On-Premise Servers : Custom Add-On
- End-user API Endp
Single Event
USD 149
per Event
USD 0
- One-on-one Private Chat
- Group Text Conference
- Users & Friends List
- Users & Friends Presence
- Typing Indicators
- Read Receipts
- Text & Custom Structured Messaging
- Threaded Conversations & Replies
- Share Files & Multimedia
- Record & Send Voice Messages
- Chat History
- Unread Message Count
- Users
- Groups & Message Search
- Thumbnail Generation
- Link Preview
- Saved Messages
- Pinned Messages
- Rich Media Preview
- Voice Transcription
- User Engagement : Emojis
- Mentions
- Stickers
- Reactions
- Giphy
- Tenor
- Gfycat
- Messag
Unlimited Events
USD 0
USD 0
- Includes features of Single Event plan
- plus
- In-flight Webhooks
- Global CDN
- Advanced Anayltics
- Dashboard Team Management
- Integrations and APIs : Analytics & Usage API
- Multi App Creation & Management API
- Private Dedicated Cloud Servers : Custom Add-On
- On-Premise Servers : Custom Add-On
- End-user API Endpoint Restriction/Role Based Access Control
- Implementation Assistance
- Customer Success Manager
- Private Slack Support : Custom Add-On
- Service Level Agreement : Custom Add-On
- Custom Feature Developmen
Multi-Tenant
USD 0
USD 0
- One-on-one Private Chat
- Group Text Conference
- Users & Friends List
- Users & Friends Presence
- Typing Indicators
- Read Receipts
- Text & Custom Structured Messaging
- Threaded Conversations & Replies
- Share Files & Multimedia
- Record & Send Voice Messages
- Chat History
- Unread Message Count
- Users
- Groups & Message Search
- App Management API to manage multiple customers/tenants
- Analytics & Usage API to build your own dashboards
- Voice: $0.001 per user per min
- Video: $0.003 per user per min
- One-on-one Private C
Key Features of CometChat
Specification
Other Categories:
Deployment:
Cloud Hosted
Customer Support:
Business Hours,Online (Ticket)
Customization:
No
Languages Support:
English
Who uses CometChat
SMEs
Enterprises
Company Details
- Company Name: CometChat
- Headquarter: Mumbai, Maharashtra India
- Website: Visit Website
- Social Media:
Description
CometChat Video
Alternative
CometChat Screenshots
User Reviews 
Write a Review
The worst customer service and…
UPDATED REVIEW: Comet Chat is a Con Artist company. The 7-day trial is a 4-day trial. As the website miss-sells the 7-day free trial but fails to tell you you have to cancel within 3 days, unless you read the small print. I am in the process of helping anyone who was not made aware of this when signing up because this is hidden in the terms, but the website keeps going on about a free 7-day trial, which clearly isn't a free 7-day trial as it should be sold as a free 4-day trial. If you have lost money to this company, then you may have a claim. Anuj Garg the CEO needs to refund everyone his company has taken money from as I see a class action lawsuit starting against this company for miss-selling.HERES WHAT THEY SAY ON THE SITE:No commitment 7 day trial ????Simple, transparent pricingWhether you are a solo-entrepreneur, growing start-up, or thriving enterprise, there is a CometChat Go plan for you. Try any plan free for 7 days.HERES WHAT THEY SAY IN THERE SMALL PRINT (TERMS):Free Trial: If we offer you a free trial, once your free trial period ends, we will begin billing your payment method for your periodic subscription fees (plus any applicable taxes), unless you cancel at least three (3) days prior to the end of your free trial.HOW DO THEY PUSH THE PRODUCT:I came across comet chat through a wordpress theme I purchased and it integrated with comet chat. MY EXPERIENCE: The worst customer service and overpriced chat product compared to its competitors. I have never written a negative review about any software company, but in this case I believe I have a duty to warn developers who may get reeled into the 7-day trial and think comet chat is like the majority of software companies when it comes to canceling during the free trial period. Plus the majority of the great and excellent reviews seem fake. Trust pilot really needs to look into this.I signed up to the 7 days free trial and decided it was not for my client's project. I was asked to complete a form on the reasons for cancelling. I thought rather than providing a one-line answer, I thought I would help Comet Chat better understand why businesses like the one I am developing a solution for, a new startup, may decide to leave. So I spent some time explaining why I was cancelling so that comet chat could get some honest feedback. I cancelled within 7 days only to be charged on the 8th day. When I visited the website to chat with someone about this issue, they are a live chat/bot company after all. To my surprise, the chat function said "sorry we are unable to load the messenger", I thought wow how convenient for comet chat and how inconvenient for me. I tried again for a number of times and go the same message. Then I thought this is so strange a chat providers chat to go down, isn't really a good sign for anyone. Then I thought, let me go into incognito mode, maybe they have programmed the chat to not open for IP addresses that cancel. To my amazement, the chat function worked. I amount of time I am wasting on trying to get my $49 back is such a pain. Avoid if you can.If you found my review useful, please tick useful.
- SHUK
union-trader.com
Très heureux d'avoir confiance à CometChat pour avoir des salons de discussions sur notre site, les fonctionnalités sont bien, facile à paramétrer, leur tarif est raisonnable et ils ont un service client très gentil et disponible.
- Christophe Molineris
"It has allowed me to install an online chat on my websites"
What do you like best?
It has allowed me to install an online chat on my websites to achieve better communication with the users of my websites, in addition, the installation process is quite easy, fast and simple to perform only enough to perform a few initial configurations and it is ready to use without any problems, in addition, this chat not only works perfectly for text conversations, but also has the particularity that it allows me to establish communications via video calls or teleconferences with a very Good resolution
What do you dislike?
It is somewhat expensive for startups, and their customer service is quite slow to respond to my requests (however simple they may be).
What problems are you solving with the product? What benefits have you realized?
It has served me to add new functionalities to my websites, so that they can communicate through the same digital platform, without having to redirect to email or to send me messages through a contact form and then I contact them with the answer, now, thanks to the integration I can answer everything immediately through the same web page ...
- Iñangi L
"Its interface is quite simple and practical"
What do you like best?
Its interface is quite simple and practical, which makes it very easy for me to use it without having to resort to various submenus to be able to use all its functions, the fact that it can send images, videos and notes of Voice is very useful for me to respond in a much more dynamic and individualized way to my patients, which is also an excellent way to keep a more orderly control of my private practice appointments, as well as allowing me to make video calls with my patients to a very good quality, allowing me to track my successive consultations in this way, in terms of performance I can say that both in its web version and in its application for phones it is quite stable and does not present any flaws, so my experience as a user was quite positive in this regard.
What do you dislike?
It may be somewhat expensive compared to other similar options, however you pay for what you have in operation, the only thing that for me was a resounding NOT is their customer service, they take forever to give answers to the doubts that arise, which in my opinion should not last that long.
What problems are you solving with the product? What benefits have you realized?
It has been very useful for me to migrate and carry out the consultations of my patients in this way, since in the clinic where I work several of my colleagues already used this application for the management of their patients and had been recommending it to me However, I was somewhat reluctant to migrate to this application until I decided to give it a try and I must say that I am quite pleased, since everything works perfectly for me, it adapts perfectly to me and my patients, it is quite practical and useful .
- Crianderson C
Nach jedem Update gibt es rein zufällig…
Nach jedem Update gibt es rein zufällig jedes mal Bugs an Stellen wo man zufällig den Support benötigt um das Script überhaupt brauchbar zum laufen zu bekommen. Wenn jetzt jemand auf den Gedanken kommen würde, dass das Betrug ist, dann kann ich dem nichts entgegensetzen. Also Finger weg!!
- Windwanderer
FAQ's
CometChat has 8 plans,
- Free USD 0
- Startup USD 149 /Month
- Growth USD 399 /Month
- Scale USD 749 /Month
- Enterprise USD 0
- Single Event USD 149 per Event
- Unlimited Events USD 0
- Multi-Tenant USD 0
CometChat provides Business Hours,Online (Ticket) support.
CometChat is not allowing Free Trial.