About Company

CommBox is a customer support and messaging platform that provides businesses with an AI-powered omnichannel solution to communicate with their customers. The platform allows businesses to use channels like WhatsApp, social media, video, voice, SMS and more, as per their requirements from one smart inbox. Users can add all-new customer communication channels besides simultaneously monitoring all of their brand assets and online conversations through a unified view. The platform offers an ultimate inbox and outbox for teams to keep all conversations in one place, besides making SLA compliance, tagging, assignments and routing easy.

Pricing of CommBox

CommBox

USD 0

USD 0

  • Advanced Customer Management System
  • Flexible Deployment Models
  • APIs
  • Omni-channel Platform Integration
  • Available Customization Tools
  • Fully Scalable
  • High-end Security
  • Advanced Customer Management System
  • Flexible Deployment Models
  • APIs
  • Omni-channel Platform Integration
  • Available Customization Tools
  • Fully Scalable
  • High-end Security

Key Features of CommBox

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Document Storage

Specification

Other Categories:

Help Desk Software

Deployment:

Cloud Hosted

Customer Support:

Phone,Business Hours

Customization:

No

Languages Support:

English

Who uses CommBox

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: CommBox
  • Headquarter: Glil Yam Kibbutz,
  • Website: Visit Website
  • Social Media:

Description

CommBox Video

CommBox Screenshots

User Reviews Review Write a Review

quote
Best communication platform where I can…

Best communication platform where I can easily communicate with my customers ! 100% satisfied

OP
- Oliver Pollard
Reviewed at 12/10/2020
Source: trustpilot.com
quote
Love this software.It helps me a lot to…

Love this software.It helps me a lot to communicate with my customers . Thanks a lot

FC
- Finlay Chandler
Reviewed at 12/10/2020
Source: trustpilot.com
quote
Really helpful

Really helpful. It saves our time and also build up great relationship with my customers . Customers are also happy to get quick response. Love it commbox!

TH
- Tyler Howells
Reviewed at 12/10/2020
Source: trustpilot.com
quote
Super fast response

Super fast response. Really satisfied. Highly recommended

JP
- Joshua Pratt
Reviewed at 12/10/2020
Source: trustpilot.com
quote
It’s an amazing experience

It’s an amazing experience. I would recommend every businessman to use their software. Very easy to communicate with customers through their software

PT
- Porfirio Taing
Reviewed at 11/10/2020
Source: trustpilot.com

Read More Reviews

FAQ's

CommBox has 1 plans,

  • CommBox USD 0

CommBox is the Help Desk Software Used for the below functionalities

Top 5 CommBox features

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Customizable Branding

CommBox provides Phone,Business Hours support.

CommBox is not allowing Free Trial.