ConnectWise Control
By ConnectWise Control
About Company
Pricing of ConnectWise Control
One
USD 29
/Month
USD 24
/Month
- 1 user can make 1 connection
- Single License Restriction
- Ideal for supporting a few end users and small groups of machines
- 1 Session Limit
- 10 Unattended Access Agents
- Remote Meetings
- Brand and Customization
- File Transfer
- Remote Printing
- Remote Toolbox
- Remote Support
- Mobile Technician Support
- License type - Concurrent
- Max technician license per account - 1
- # of simultaneous technicians per license -1
- # of unattended agents per license - 10
- # of simultaneous sessions - 1
- Remote access
- Remote suppor
Standard
USD 49
/Month
USD 39
/Month
- 1 user can make 3 simultaneous connection
- Per concurrent tech
- Better for supporting end-users and unattended devices
- Up to 3 sessions per tech
- Unlimited unattended access agents
- Expanded chat options
- Remote command line
- Wake-on-LAN
- VoIP audio for meetings
- support & access sessions
- Support iOS and Android mobile guest clients
- License type - Concurrent
- Max technician license per account - Unrestricted
- # of simultaneous technicians per license -1
- # of unattended agents per license - Unlimited
- # of
Premium
USD 59
/Month
USD 49
/Month
- 1 user can make 10 simultaneous connection
- Per concurrent tech
- Best for supporting end-users and unattended devices with superior support features
- Up to 10 sessions per tech
- Video auditing
- Reporting dashboard
- Remote diagnostics toolkit
- ConnectWise View
- License type - Concurrent
- Max technician license per account - Unrestricted
- # of simultaneous technicians per license -1
- # of unattended agents per license - Unlimited
- # of simultaneous sessions - 10
- Remote access
- Remote support
- Remote meeting
- Rem
ConnectWise Control Access Pricing
USD 30
/Month
USD 30
/Month
- License type - Agent-based
- Max technician license per account - Unrestricted
- # of simultaneous technicians per license - Unlimited
- # of unattended agents per license - Varied
- # of simultaneous sessions - Unlimited
- Remote access
- Remote command line
- Wake-on-LAN
- Host chat
- Logon session switching
- Sound capture
- VoIP
- Backage host commands
- Multiple installation methods
- MSI packages
- Agent deployer
- Easily manage and group sessions
- Database maintenance options
- Session triggers
- Windows updates
- Processes
- Ev
Key Features of ConnectWise Control
- Session Recording
- Remote Control
- File Transfer
- Feedback Collection
- Diagnostic Tools
- Screen Sharing
- Live Chat
- Session Transfer
Specification
Deployment:
Cloud Hosted
Customer Support:
Business Hours,Online (Ticket)
Customization:
No
Languages Support:
English
Who uses ConnectWise Control
Personal
SMEs
Enterprises
Company Details
- Company Name: ConnectWise Control
- Headquarter: Florida,
- Website: Visit Website
- Social Media:
Description
ConnectWise Control Video
Alternative
User Reviews Write a Review
This company has no customer service
This company has no customer service. You cannot speak to anyone. You can chat but, they do not answer the question you ask. Do yourself a favor. GO SOMEWHERE ELSE! I Have been a customer for 15 years. I am looking to retire, I have sold off most of my customers. I host their software on my server. There is a rate for hosted services and non-hosted services. This person Judy Gasta on the downsizing team does not know this this and never answers a question. DO NOT USE THESE CROOKS!
- EDWARD M KUCZMA
Hard to find a live person
Hard to find a live person. Billing continues to charge for services we turned off. Stay away!
- H More
Comes with a lot of features and affordble too!
PROS & CONS
What are the best aspects of this product?
We get to record all of our sessions. We're slowly creating an internal training library for our staff according to the training/support sessions. This time around, our clients can swiftly and easily connect using any smart device, desktop PC/laptop (Linux and Windows), and Mac.
What aspects are problematic or could work better?
The admin area could use a fresh, modern UI upgrade. It doesn't seem to be intuitive in doing things. For instance, it's hard to add in a new user. It also appears as if the admin area is the only place that I'm facing problems within ConnectWise Control.
What specific problems in your company were solved by this product?
Right now, our customer service department is using ConnectWiseControl daily to link and help our clients utilize our web-based application, installing, and offer support for accounting package integrations. In addition, we're using it as our primary IT support for the current platform we're running.
Are you a current user of this product?
Yes
- Ricardo
Having all the different controls that…
Having all the different controls that I didn't before with TeamViewer has been AMAZING!I wish my company had swapped us over sooner.You will not loose sleep if you switch over to this product; it has been absolutely amazing for my techs and I.
- ajmcd42
Best remote access tool out there-…
Best remote access tool out there- hands down. We tried them all, nothing works as well.
- Manny Mamakas
FAQ's
ConnectWise Control has 4 plans,
- One USD 29 /Month
- Standard USD 49 /Month
- Premium USD 59 /Month
- ConnectWise Control Access Pricing USD 30 /Month
ConnectWise Control is the Remote Access Software Used for the below functionalities
Top 5 ConnectWise Control features
- Session Recording
- Remote Control
- File Transfer
- Feedback Collection
- Diagnostic Tools
ConnectWise Control provides Business Hours,Online (Ticket) support.
ConnectWise Control is not allowing Free Trial.