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Convirza
By Convirza
About Company
Pricing of Convirza
STARTER
USD 29
/Month
USD 0
- 10 phone numbers
- 600 minutes
- All standard features
- 10 phone numbers
- 600 minutes
- All standard features
PROFESSIONAL
USD 199
/Month
USD 0
- 20 phone numbers
- 2
- 000 minutes
- All standard features
- 20 phone numbers
- 2
- 000 minutes
- All standard features
ADVANCED
USD 0
USD 0
- Includes features of Professional Plan
- plus
- Phone numbers: All the phone numbers you need
- Minutes: Customized minutes package
- All standard features
- Includes features of Professional Plan
- plus
- Phone numbers: All the phone numbers you need
- Minutes: Customized minutes package
- All standard features
Key Features of Convirza
Specification
Other Categories:
Deployment:
Cloud Hosted
Customer Support:
Business Hours,Online (Ticket)
Customization:
No
Languages Support:
English
Who uses Convirza
SMEs
Enterprises
Company Details
- Company Name: Convirza
- Headquarter: Draper,
- Website: Visit Website
- Social Media:
Description
Convirza Video
Alternative
User Reviews
Write a Review
Convirza - A Positive Experience
Nothing but excellent interactions with Convirza. Their support team has been quick to respond, if even to let me know of the status of any issues. The call recording and call reporting quality is as good if not better than our previous premise system was and the platform offers lots of different call tracking number routing options. I have a feeling that those who refer to the platform as "clunky" just haven't taken the time to learn it or ignore the online help center information.
- Evander Holymoly
"Very easy tool to use to gain unique numbers."
What do you like best?
The ease of setup is my favorite part. I can have a new number set up in less than 3 minutes. There have been times where we were pitched with an unexpected advertising opportunity and we decided to create a unique number for the campaign in order to track effectriveness.
What do you dislike?
If there is a downside, I have yet to discover it. It works very well for our purposes. That being said, there are features that we don't utilize, such as call recording. We have our own call recording software, so we have no need for that feature.
What problems are you solving with the product? What benefits have you realized?
We have used it to hold some of our more traditional advertising agencies more accountable to their claims. Attribution with traditional TV and Radio advertising is quite difficult, but if we attach an unique number to the ad, we can track all inbound calls attached to that specific ad.
- Josh N
"Best Tool for Customer Service Evaluations"
What do you like best?
Easy to use and very helpful when solving customer service issues with customers and employees
What do you dislike?
no dislikes. Easy to use. Cost effective. Great training tool.
What problems are you solving with the product? What benefits have you realized?
Training employees to be more professional. Reolse customer complaints.
- Lori M
"Dated, but reliable system"
What do you like best?
The price of Convirza was very appealing compared to competitors, while offering the same functionality.
What do you dislike?
The UIX of Convirza could use some updating. Other than that, the features & functionality were pretty simple to set up and get accustomed to. I do wish there was a way to reset analytics so you can run a test to verify it's working as expected, then clear that test from the reports. There isn't a way to do this, but there was a workaround offered by support (just recognize the date you ran the test).
Recommendations to others considering the product:
Great system, but if you're looking for a fancy UIX that's the MOST intuitive to use this system is not for you. It's still easy to use, but not as intuitive as other systems I've used.
What problems are you solving with the product? What benefits have you realized?
We were using Convirza to track inbound calls and attribute them to specific marketing campaigns. Convirza helped accomplish this goal.
- Christopher P
"great for small and medium companies"
What do you like best?
the ease of use and ability to listen to calls.
What do you dislike?
the reporting can sometimes feel limited and clunky.
What problems are you solving with the product? What benefits have you realized?
My clients who take quality control very seriously utilize it to adjust training. We also use it to measure some marketing campaign results and use the #s as a CTA
- Jessica K
FAQ's
Convirza has 3 plans,
- STARTER USD 29 /Month
- PROFESSIONAL USD 199 /Month
- ADVANCED USD 0
Convirza provides Business Hours,Online (Ticket) support.
Convirza is not allowing Free Trial.