About Company

Convirza is a cloud-based call tracking software that allows you to understand everything about your phone calls and how people found your business. You can attribute calls to get marketing effectiveness and customer behavior with this software. Additionally, you can track calls directly to online and traditional sources using tools such as digital tracking and keyword call tracking. This software provides you with call analytics that instantly breakdown each call and help you understand caller intent and behavior.

Pricing of Convirza

STARTER

USD 29

/Month

USD 0

  • 10 phone numbers
  • 600 minutes
  • All standard features
  • 10 phone numbers
  • 600 minutes
  • All standard features

PROFESSIONAL

USD 199

/Month

USD 0

  • 20 phone numbers
  • 2
  • 000 minutes
  • All standard features
  • 20 phone numbers
  • 2
  • 000 minutes
  • All standard features

ADVANCED

USD 0

USD 0

  • Includes features of Professional Plan
  • plus
  • Phone numbers: All the phone numbers you need
  • Minutes: Customized minutes package
  • All standard features
  • Includes features of Professional Plan
  • plus
  • Phone numbers: All the phone numbers you need
  • Minutes: Customized minutes package
  • All standard features

Key Features of Convirza

Specification

Other Categories:

Inbound Call Tracking Software

Deployment:

Cloud Hosted

Customer Support:

Business Hours,Online (Ticket)

Customization:

No

Languages Support:

English

Who uses Convirza

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Convirza
  • Headquarter: Draper,
  • Website: Visit Website
  • Social Media:

Description

Convirza Video

Alternative

CallView 360

By CallView 360

CallTrackingMetrics

By CallTrackingMetrics

Convirza Screenshots

User Reviews Review Write a Review

quote
Convirza - A Positive Experience

Nothing but excellent interactions with Convirza. Their support team has been quick to respond, if even to let me know of the status of any issues. The call recording and call reporting quality is as good if not better than our previous premise system was and the platform offers lots of different call tracking number routing options. I have a feeling that those who refer to the platform as "clunky" just haven't taken the time to learn it or ignore the online help center information.

EH
- Evander Holymoly
Reviewed at 28/04/2021
Source: trustpilot.com
quote
"Very easy tool to use to gain unique numbers."

What do you like best?

The ease of setup is my favorite part. I can have a new number set up in less than 3 minutes. There have been times where we were pitched with an unexpected advertising opportunity and we decided to create a unique number for the campaign in order to track effectriveness.

What do you dislike?

If there is a downside, I have yet to discover it. It works very well for our purposes. That being said, there are features that we don't utilize, such as call recording. We have our own call recording software, so we have no need for that feature.

What problems are you solving with the product? What benefits have you realized?

We have used it to hold some of our more traditional advertising agencies more accountable to their claims. Attribution with traditional TV and Radio advertising is quite difficult, but if we attach an unique number to the ad, we can track all inbound calls attached to that specific ad.

JN
- Josh N
Reviewed at 16/12/2020
Source: g2crowd.com
quote
"Best Tool for Customer Service Evaluations"

What do you like best?

Easy to use and very helpful when solving customer service issues with customers and employees

What do you dislike?

no dislikes. Easy to use. Cost effective. Great training tool.

What problems are you solving with the product? What benefits have you realized?

Training employees to be more professional. Reolse customer complaints.

LM
- Lori M
Reviewed at 09/12/2020
Source: g2crowd.com
quote
"Dated, but reliable system"

What do you like best?

The price of Convirza was very appealing compared to competitors, while offering the same functionality.

What do you dislike?

The UIX of Convirza could use some updating. Other than that, the features & functionality were pretty simple to set up and get accustomed to. I do wish there was a way to reset analytics so you can run a test to verify it's working as expected, then clear that test from the reports. There isn't a way to do this, but there was a workaround offered by support (just recognize the date you ran the test).

Recommendations to others considering the product:

Great system, but if you're looking for a fancy UIX that's the MOST intuitive to use this system is not for you. It's still easy to use, but not as intuitive as other systems I've used.

What problems are you solving with the product? What benefits have you realized?

We were using Convirza to track inbound calls and attribute them to specific marketing campaigns. Convirza helped accomplish this goal.

CP
- Christopher P
Reviewed at 06/12/2020
Source: g2crowd.com
quote
"great for small and medium companies"

What do you like best?

the ease of use and ability to listen to calls.

What do you dislike?

the reporting can sometimes feel limited and clunky.

What problems are you solving with the product? What benefits have you realized?

My clients who take quality control very seriously utilize it to adjust training. We also use it to measure some marketing campaign results and use the #s as a CTA

JK
- Jessica K
Reviewed at 22/11/2020
Source: g2crowd.com

FAQ's

Convirza has 3 plans,

  • STARTER USD 29 /Month
  • PROFESSIONAL USD 199 /Month
  • ADVANCED USD 0

Convirza provides Business Hours,Online (Ticket) support.

Convirza is not allowing Free Trial.