About Company
Pricing of Convoso
Convoso
USD 0
USD 0
- Dynamic Scripting
- Workflow Dialing
- Robust Lead Management
- Local Caller ID
- Multi-Campaign Login
- Customizable Dashboards
- Caller ID Reputation Management
- Multiple Dialing Modes
- TCPA Compliance Tools
Key Features of Convoso
Specification
Other Categories:
Deployment:
Cloud Hosted
Customer Support:
Business Hours,Online (Ticket)
Customization:
No
Languages Support:
English
Who uses Convoso
SMEs
Enterprises
Company Details
- Company Name: Convoso
- Headquarter: Los Angeles, California United States
- Website: Visit Website
- Social Media:
Description
Convoso Video
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Convoso Screenshots
User Reviews 
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"It allows me to have access to all the information in one place to keep a good control"
What do you like best?
It allows me to have access in one place to all the information necessary to keep a good control of sales and digital marketing of my company, not to mention that its interface has a fairly simple design to use at all times, as well as the way in which generates the reports I love it, it seems to me that it has quite robust and interesting information to carry out my studies or analysis about the effectiveness of the actions taken in the company, in such a way that if some type of correction needs to be made, these can be done immediately and without any inconvenience, having all the sales information already automated and registered in the system allows me to locate my clients in a much more immediate way in case I need to contact them , or if I want to carry out personalized marketing actions, it is also a great tool since I already have the customer information loaded, which gives me the option to select ment according to age, sex or interests (depending on the purchases made) and thus carry out assertive campaigns according to the target audience, it also allows me to hold virtual meetings through this tool, something very useful to communicate with my coworkers
What do you dislike?
You need a very good internet connection to guarantee a good functioning of the meetings that are carried out in this way, otherwise there is the possibility that the conversations are paused due to the bad connection.
What problems are you solving with the product? What benefits have you realized?
I decided to use it mainly to maintain a better sales order, without knowing that it was going to positively impact me in so many other things such as marketing processes, strategy planning, customer management, control of best-selling products that nowadays do not I absolutely cannot imagine how my company would be if the decision to acquire this product was not made, in short, it has been very useful for me to improve all the processes of my company and raise them as high as possible.
- Mary L
"Best Contact Center CRM"
What do you like best?
Functionality, Reporting and the USer Interface.
What do you dislike?
Not having a configuration with other VOIP minute providers.
What problems are you solving with the product? What benefits have you realized?
Reporting and customer journey tracking.
- User in Financial Services
"Wonderful for at call centers!"
What do you like best?
very easy to use, helpful customer support, dashboard shows updated live revenue
What do you dislike?
The system lags occasionally, and sometimes the customer on the line cannot hear me and says its really choppy.
What problems are you solving with the product? What benefits have you realized?
This system is so easy to use ad makes our job easy,
- karen n
"Great CRM"
What do you like best?
I have been using convoso for three years for work and it’s a very easy system to navigate. I like the fact that I can easily search for leads and see my call times.
What do you dislike?
The system will freeze when I switch dispositions sometimes but I don’t know if that’s my internet or Convoso itself.
Recommendations to others considering the product:
Please choose Convoso over YTel. It’s much easier to work with and the support is a lot easier to reach out too and troubleshooting is easier
What problems are you solving with the product? What benefits have you realized?
I have realized there are many more features that I have seen as of recently with the callback options and different pause codes.
- Meredith F
"The Best for Outbound Dialing"
What do you like best?
Multiple dials at the same time. The setup is as good as it gets for outbound/inbound dialing.
What do you dislike?
The setup can be a little confusing to get used to. Once your affluent with it, it's great!
What problems are you solving with the product? What benefits have you realized?
Much more of an outreach with using this. The work flow and outreach has close to double.
- Ethan P
FAQ's
Convoso has 1 plans,
- Convoso USD 0
Convoso provides Business Hours,Online (Ticket) support.
Convoso is not allowing Free Trial.