About Company
Pricing of Customerly
Basic
USD 0
USD 0
- Included 2 teammates
- 30 days history
- Unlimited contacts
- Live Chat
- Conversation Inbox
- Help center
- Mobile App
- Included 2 teammates
- 30 days history
- Unlimited contacts
- Live Chat
- Conversation Inbox
- Help center
- Mobile App
Startup
USD 29
/Month
USD 24
/Month
- Included 5 teammates
- 180 days history
- 2
- 000 Free Contacts
- Email Marketing
- Marketing Automation
- CRM
- Out of office
- Pre-Chat Surveys
- In-Chat Help Center
- Chat with Us
- Live Chat custom icons
- Help Center custom domain
- Facebook Messenger
- Typing Previews
- Email Ticketing Forward
- Private Notes
- Zapier Integration
- Calendly Integration
- Block Users
- Included 5 teammates
- 180 days history
- 2
- 000 Free Contacts
- Email Marketing
- Marketing Automation
- CRM
- Out of office
- Pre-Chat Surveys
- In-Chat Help Center
- Chat with Us
Pro
USD 87
/Month
USD 79
/Month
- Included 10 teammates
- Unlimited days history
- 5
- 000 Free Contacts
- Video Call & Screen share
- AutoReply
- In-Chat Surveys
- NPS Surveys
- Canned Responses
- Smart Assignment rules
- Live Translate
- Remove Branding
- Included 10 teammates
- Unlimited days history
- 5
- 000 Free Contacts
- Video Call & Screen share
- AutoReply
- In-Chat Surveys
- NPS Surveys
- Canned Responses
- Smart Assignment rules
- Live Translate
- Remove Branding
Enterprise
USD 159
/Month
USD 129
/Month
- 10+ teammates
- Unlimited days history
- Tailored contacts
- Team Reports
- Hand-by-hand setup
- Quicker Customer Support
- Tailored Contacts
- 10+ teammates
- Unlimited days history
- Tailored contacts
- Team Reports
- Hand-by-hand setup
- Quicker Customer Support
- Tailored Contacts
Key Features of Customerly
- Visitor Targeting
- Transfers
- Shortcut Messages
- Persistent Chat
- Offline Form
- Knowledge Database
- Co-Browsing
- Agent Scheduling
- Video Chat
- Call Me Option
Specification
Deployment:
Cloud Hosted
Customer Support:
Phone,Online (Ticket)
Customization:
No
Languages Support:
English
Who uses Customerly
SMEs
Enterprises
Company Details
- Company Name: Customerly
- Headquarter: Dublin , Leinster 1 Ireland
- Website: Visit Website
- Social Media:
Description
Customerly Video
Alternative
Customerly Screenshots
User Reviews 
Write a Review
"Improve Business Sales Using Email Marketing And Live Chat Support For Customers"
What do you like best?
Customerly provide affordable software for business. We can used live chat support software for our buying customer to solve their problems and filled up customer feed back for our services after the service. It is good way to solve our customer services and improve communication between customers. Customerly gives advance email option to create a beautiful email for customer in few minutes. We can choose pre develop responsive email templates to sending emails about services and product information. Customer support team of Customerly is professional to solve software issues.
What do you dislike?
No issue in using Customerly software for business website. Customerly software is secure for business and we can integrate with out website development team. It is fast and good for business.
Recommendations to others considering the product:
Now a days every one want to grow their business digitally but with out customer satisfaction it is not possible. We advise you to use Customerly software live chat and marketing funnel to improve business productivity. Customer will buy again if he will get solution on time.
What problems are you solving with the product? What benefits have you realized?
Live chat support software is really good for business, We can set it with our website easily in the bottom of website. We can also change format and color for this according to website design. By the use of Customerly live chat support software customer can create a query with out wasting time before purchase and we can easily guide customer to sell our product. We can easily integrate with WordPress and other CMS web development tools to generate business leads. We can easily manage our business easily and improve sale day by day.
- Poornima J
"Conducting Successful Surveys with Customerly"
What do you like best?
Customerly is a procedural application, which is extremely elaborate in conducting surveys. Furthermore, Customerly increases the authenticity of the results that we have.
What do you dislike?
Customerly requires a well improved live chat box, and with this, I am certain most of the challenges facing customers will have solutions that are ending.
Recommendations to others considering the product:
We never give up on the information collection since we have Customerly and it is the maximum application to look for.
What problems are you solving with the product? What benefits have you realized?
Email marketing is a feature that came with Customerly, and this allows every person linked with our company to share files and information. Surveys are also conducted with Customerly and therefore, the application is a source of primary information.
- Esther R
"Great integration for engaging customers with your website"
What do you like best?
The customer profile is certainly on the top marks for taking notes about the customer and return customers, but setting it up on any website it's just great. Very simple to use and a great tool to get the conversation going with customers
What do you dislike?
Very few dislikes here, maybe one feature they could improve is on creating advanced automatic responses.
Recommendations to others considering the product:
It's a great tool, go for it!
What problems are you solving with the product? What benefits have you realized?
Generating a dialog with customers easily as they don't have through emailing, completing forms or calling
- Edoardo C
"Customerly - Application"
What do you like best?
Customerly application is very useful application to create live chats. Manage relationship with the client by interacting. The application is very user friendly and very effective.
What do you dislike?
Till now i have not faced any problem in this application.
Recommendations to others considering the product:
I will recommend to my team members and my clients.
What problems are you solving with the product? What benefits have you realized?
I can easily interact with my clients and team members.
- Arghya G
"Good for building customer relations"
What do you like best?
It is cheap compared to other options
Its easy to use complete with all features
Easy integration and intuitive UI
The template builder is highly customizable which helps in delivering appropriate messages
Support of surveys to specific users which can help in getting feedback or complains
What do you dislike?
The survey builder is quite okay,but could do with a little improvement
You can not show survey to all your visitors
The customer support also needs improvement, not quick enough
The chat icon is fixed and you can not change it with your own branding
Recommendations to others considering the product:
It is a good email marketing tool. The pros outweigh the cons
What problems are you solving with the product? What benefits have you realized?
It helps to acquire,automate and retain customers which helps in business growth
You can use it for email marketing to generate new leads
You can create and automate sales funnels
Building of trust and relationship with your customers
- User in Education Management
FAQ's
Customerly has 4 plans,
- Basic USD 0
- Startup USD 29 /Month
- Pro USD 87 /Month
- Enterprise USD 159 /Month
Customerly is the Live Chat Software Used for the below functionalities
Top 5 Customerly features
- Visitor Targeting
- Transfers
- Shortcut Messages
- Persistent Chat
- Offline Form
Customerly provides Phone,Online (Ticket) support.
Customerly is not allowing Free Trial.