About Company

DCDial is an advanced calling and messaging software for business organisations to establish seamless connections with the world. The software requires no hardware basics for setting up and can be directly used for connecting to customers without much ado. Business calls work better when potential clients are supplied with the information they require. Thus, integrating these calls with relevant CRM systems, sales & marketing solutions and other essential applications only make them more efficient and productive. DCDial also encourages boosting engagement by connecting agents with live customers, with significantly higher closing rates. It even helps in sending personalised text and voice messages to a large number of customers within minutes. Thus, seamless communication in a very short duration is what the clients can blindly rely on while using DCDial. Further, these communication campaigns and agent metrics can be monitored in real-time to divert the focus on making measurable improvements and thus, increase revenue. The payments are all collected categorically with built-in automated payment capabilities.

Pricing of DCDial

On Demand

USD 0

USD 0

  • 5.0¢ per min/text
  • $10 per number
  • Unlimited Contacts
  • Text-to-Speech Support
  • Mobile Phone Scrub
  • Record inbound calls for free
  • Unlimited Call Recording
  • Simple “Do Not Call” List Setup
  • 8AM-8PM EST Customer Support
  • CRM Integration
  • Extensive Real-Time Reporting
  • Unlimited Campaigns
  • Unlimited Users
  • Advanced Compliance Suite
  • 5.0¢ per min/text
  • $10 per number
  • Unlimited Contacts
  • Text-to-Speech Support
  • Mobile Phone Scrub
  • Record inbound calls for free
  • Unlimited Call Recording
  • Simple “Do Not Call” List Setup
  • 8

Basic

USD 99

/Month

USD 79

/Month

  • ¢4.0 per min/text
  • $5 per number
  • Includes features of On-Demand plan
  • ¢4.0 per min/text
  • $5 per number
  • Includes features of On-Demand plan

Startup

USD 299

/Month

USD 239

/Month

  • ¢3.5 per min/text
  • $4 per number
  • Includes features of On-Demand plan
  • ¢3.5 per min/text
  • $4 per number
  • Includes features of On-Demand plan

Grow

USD 899

/Month

USD 719

/Month

  • ¢3.0 per min/text
  • $3 per number
  • Includes features of On-Demand plan
  • ¢3.0 per min/text
  • $3 per number
  • Includes features of On-Demand plan

Pro

USD 1

/Month

USD 1

/Month

  • ¢2.5 per min/text
  • $2 per number
  • Includes features of On-Demand plan
  • ¢2.5 per min/text
  • $2 per number
  • Includes features of On-Demand plan

Key Features of DCDial

Specification

Deployment:

Cloud Hosted

Customer Support:

Online (Ticket)

Customization:

No

Languages Support:

English

Who uses DCDial

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: DCDial
  • Headquarter: Atlanta, Georgia United States
  • Website: Visit Website
  • Social Media:

Description

DCDial Video

Alternative

DCDial Screenshots

User Reviews Review Write a Review

quote
Happy with dialer and sms services

Happy with dialer and sms services. Getting better results than previous providers and customer service is excellent.

SA
- Sam
Reviewed at 18/08/2021
Source: trustpilot.com
quote
Excellent customer service

Excellent customer service! People, there are super nice and knowledgeable about what they do. Their Click campaigns are my go-to when it comes to compliance issues.

RA
- Riaz Ahmed
Reviewed at 01/09/2020
Source: trustpilot.com
quote
Great service and easy to use

I've never had any problems with DCDial. I am not the most tech savvy person, but the system is really easy to use and their customer support people are always ready to assist you.

KV
- Kara Vining
Reviewed at 01/09/2020
Source: trustpilot.com
quote
"Best customer service"

What do you like best?

The platform is very advanced, but my favorite aspect of DCDial is by far their customer service! The DCDial team has built custom features at our request.

Special thanks to Haze and the rest of the customer support team!

What do you dislike?

The system is very customizable, so there are a lot of settings to learn. But they do provide YouTube videos, help files, and the customer service team is very responsive.

What problems are you solving with the product? What benefits have you realized?

We needed a way to automate our customer outreach and payment processing. We have been able to greatly increase ur productivity using the Predictive Dialer and SMS campaigns. Additionally, our clients are now able to make payments using IVR and the DCDial online payment portal. We no longer have to use live agents to process payments!

AI
- Administrator in Financial Services
Reviewed at 29/08/2020
Source: g2crowd.com
quote
Best Dialer Service

I've never heard of DCDial before actually trying it and, honestly, in the beginning, I was a bit skeptical about them. However, I am glad I gave them a chance because their app is AMAZING. Extremely user-friendly and easy to set up, has a lot of features that other big companies don't even offer + their team is ready to customize an app for you if you have any special requests

HR
- HAZE REQUIERO
Reviewed at 27/08/2020
Source: trustpilot.com

Read More Reviews

FAQ's

DCDial has 5 plans,

  • On Demand USD 0
  • Basic USD 99 /Month
  • Startup USD 299 /Month
  • Grow USD 899 /Month
  • Pro USD 1 /Month

DCDial provides Online (Ticket) support.

DCDial is not allowing Free Trial.