DERDACK Enterprise Alert

By DERDACK Enterprise Alert

doller Onetime(Perpetual License)
date 0 Days

About Company

DERDACK Enterprise Alert is a critical alerting software designed for enterprises which empowers teams to respond to incidents 24/7. The software can help with enterprise IT alerting, mobile alerting in manufacturing industries, critical operations alerting in banking and financial sectors, field service e-dispatching in energy and utilities, and more. Enterprise Alert offers users persistent and automated alert notifications via voice, push, emails, text messages, and even IM. The software also tracks the delivery status of the notifications and sends acknowledgments accordingly. In the case of non-reply or non-delivery, it immediately reacts or replies automatically by making use of efficient escalation chains, presence information as well as on-calls schedules.

Pricing of DERDACK Enterprise Alert

Perpetual

USD 0

USD 0

  • On-prem or your own VM
  • Perpetual license
  • sales w/ features and # of users
  • Optional: Support and update assurance
  • On-prem or your own VM
  • Perpetual license
  • sales w/ features and # of users
  • Optional: Support and update assurance

Subscription

USD 0

USD 0

  • On-prem or your cloud VM
  • Scales w/ features and # of users
  • Runs on VM or physical servers
  • Including Support and Update Assurance
  • On-prem or your cloud VM
  • Scales w/ features and # of users
  • Runs on VM or physical servers
  • Including Support and Update Assurance

Azure Marketplace

USD 0

USD 0

  • Hosted on Azure (VM incl.)
  • Scales w/ # of users
  • Includes email support
  • Additional support options available
  • Billed through Microsoft Azure
  • Hosted on Azure (VM incl.)
  • Scales w/ # of users
  • Includes email support
  • Additional support options available
  • Billed through Microsoft Azure

Key Features of DERDACK Enterprise Alert

Specification

Other Categories:

IT Alerting Software

Deployment:

Cloud Hosted

Customer Support:

Phone,Business Hours,Online (Ticket)

Customization:

No

Languages Support:

English

Who uses DERDACK Enterprise Alert

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: DERDACK Enterprise Alert
  • Headquarter: Glen Allen,
  • Website: Visit Website
  • Social Media:

Description

DERDACK Enterprise Alert Video

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DERDACK Enterprise Alert Screenshots

User Reviews Review Write a Review

quote
"Bereitschaft Alarm"

What do you like best?

easy handling

reliability

many setting options

What do you dislike?

The app doesn't always update. Only after a new registration.

Recommendations to others considering the product:

ready for use quickly

easy administration

What problems are you solving with the product? What benefits have you realized?

Quick and easy setup of a standby for the whole company. Always able to reach a colleague from the departments.

FH
- Frank H
Reviewed at 14/09/2020
Source: g2crowd.com
quote
"Simple to use product and excellent customer support"

What do you like best?

The product runs 24x7 with no issues.

Any queries i have are answered and dealt with in a quick professional manner.

What do you dislike?

From using the product, i don't have any issues, as its perfect for our environment and integration.

What problems are you solving with the product? What benefits have you realized?

24x7 alerting, reduces downtime, and is exactly what we wanted.

AI
- Administrator in Financial Services
Reviewed at 02/09/2020
Source: g2crowd.com
quote
"Very flexible solution for all you alerting"

What do you like best?

It is very easy to connect different sources (IT, technical, fire,...) using different interfaces. For almost all systems we found a way to connect them to Enterprise Alert. I also like the application toolkit we gives us a lot of power to analyze, enriche,..incoming messages before processing it. The application tookit also helps us in some cases to work around some of the limitations Enterprise Alert has for some customer scenario's.

What do you dislike?

Some of our customers would like to have some more reporting possibilities directly from the webinterface. They also would like to have the possibility to adapt the layout of some screens in the webinterface manually.

What problems are you solving with the product? What benefits have you realized?

We are installing Enterprise Alert in different verticals for different type of applications.

We have hospitals where we are using Enterprise Alert to send the fire alerts.

We use Enterprise Alert to send production alerts and notifications for a globalmaterial solution Company.

In a lot of cases our users were missing multiple communication channels (they only had SMS or e-mail), or an easy way to adapt the message flow if somebody was sick or left the Company,...

JV
- Jarl V
Reviewed at 27/05/2020
Source: g2crowd.com
quote
"Reliable and user friendly product"

What do you like best?

Our system is also running and we have no issues of failures. Our clients recieving on time alerts

Outstanding support!

What do you dislike?

None. What we found in Enterprise Alert.

Recommendations to others considering the product:

Reliable and user friendly product, Easy for users

What problems are you solving with the product? What benefits have you realized?

We are monitoring our 24/7 systems with SCOM and using Enterprise Alert for notifications. With different policies and schedules the right alerts will be delivered to the right people.

PR
- Peter R
Reviewed at 26/05/2020
Source: g2crowd.com
quote
"Enterprise Alert – years of experience and innovation"

What do you like best?

• Very reliable and robust system – have been using it for more than 15 years

• A large number of different interfaces for integrating with all kinds of monitoring systems (SCOM, WhatsUp, CheckMH, Nagio.....) and even production tools and machines (Enamiling line, PLCs Process Control software, MES...) / Events from these sources are then forwarded to the responsible people on-call so, they are informed and can act accordingly. If not available there are esclation processes that allow to define backups, making sure nothing gets lost

• The vendor listens to Feature Requests and prioritizes and delivers the same in direct cooperation with the customer, which is very unique

What do you dislike?

In all the time we have been using the system we haven’t come across anything we dislike. To the contrary – we keep expanding use cases to have more departments benefit from the solution.

What problems are you solving with the product? What benefits have you realized?

Too much noise – unnecessary alerts

Scheduling of on-call duties

Speeding up response times

Consolidating of communication across various systems

AI
- Administrator in Automotive
Reviewed at 26/05/2020
Source: g2crowd.com

FAQ's

DERDACK Enterprise Alert has 3 plans,

  • Perpetual USD 0
  • Subscription USD 0
  • Azure Marketplace USD 0

DERDACK Enterprise Alert provides Phone,Business Hours,Online (Ticket) support.

DERDACK Enterprise Alert is not allowing Free Trial.