About Company
Pricing of Dialpad Talk
Standard
USD 15
/User/Month
USD 0
- Unlimited calling in the US & CAN
- Unlimited SMS & MMS
- Call controls (Transfer
- Hold
- Mute)
- Custom Voicemail Greeting
- Productivity suite integrations (G Suite & Office 365)
- Unlimited calling in the US & CAN
- Unlimited SMS & MMS
- Call controls (Transfer
- Hold
- Mute)
- Custom Voicemail Greeting
- Productivity suite integrations (G Suite & Office 365)
Pro
USD 25
/User/Month
USD 0
- Includes features of Standard Plan
- plus
- Local number support in 50+ countries
- Salesforce Integration
- 24/7 Phone Support
- Custom Off Hours Routing
- Fax (add-on)
- Voicemail Transcription
- Includes features of Standard Plan
- plus
- Local number support in 50+ countries
- Salesforce Integration
- 24/7 Phone Support
- Custom Off Hours Routing
- Fax (add-on)
- Voicemail Transcription
Enterprise
USD 0
USD 0
- Includes features of Pro plan
- plus
- API & Webhooks
- Okta Integration
- 24/7 Phone Support
- Service Level Agreements (SLA)
- Includes features of Pro plan
- plus
- API & Webhooks
- Okta Integration
- 24/7 Phone Support
- Service Level Agreements (SLA)
Key Features of Dialpad Talk
Specification
Other Categories:
Deployment:
Cloud Hosted
Customer Support:
Phone,Business Hours,Online (Ticket)
Customization:
No
Languages Support:
English
Who uses Dialpad Talk
SMEs
Enterprises
Company Details
- Company Name: Dialpad Talk
- Headquarter: San Francisco, California United States
- Website: Visit Website
- Social Media:
Description
Dialpad Talk Video
Alternative
Dialpad Talk Screenshots
User Reviews 
Write a Review
"Makes it easy to separate work and personal communications"
What do you like best?
The ability to use this on both my phone and computer helps make managing my time and communication easy. Texting is a huge plus.
What do you dislike?
Its difficult to get this product to auto sync with Salesforce to log communications. I really wish it was easier.
What problems are you solving with the product? What benefits have you realized?
This program allows me to handle all of my customer phone calls and outreach without having to have a separate work phone or worry about customers calling my personal phone number. Its fantastic.
- Brian J
"After all, just try and stick with dialpad"
What do you like best?
So I work with a Car shipping company and Dialpad is the software out of the many that we use , "why" you ask
So let me tell you:
1. It is very easy to use( user friendly )
2. Its very flexible ( it acts as a cell phone, you can text back fo those who like that method )
3. its also very team oriented( I can see my team members activities( whether they are on a call or not before transfering calls)
4. It on the 3 major platforms : Windows , Android and Apple ) .......no one is left out
5. The quality is unseemingly perfect, you never have a thought of calls quality because it's clear always
What do you dislike?
Nothing yet and I am still looking for faults, this has been one of the best platform to.work with.both professional and personal
1 It wasn't out years ago
Recommendations to others considering the product:
1. It is very easy to use( user friendly )
2. Its very flexible ( it acts as a cell phone, you can text back fo those who like that method )
3. its also very team oriented( I can see my team members activities( whether they are on a call or not before transfering calls)
4. It on the 3 major platforms : Windows , Android and Apple ) .......no one is left out
5. The quality is unseemingly perfect, you never have a thought of calls quality because it's clear always
What problems are you solving with the product? What benefits have you realized?
1.reaching everyone
2.texting others
3.taking my work every where
4.Having my own line
5.and it is affordable
6.Very easy to use
- Industry Analyst / Tech Writer in Consumer Services
"Super Easy to Use!"
What do you like best?
Ability to make/receive calls. Great for BYOD users and ability to recognize business calls.
What do you dislike?
Customer Support sometimes requires to follow back up when there has been no update.
What problems are you solving with the product? What benefits have you realized?
none
- Administrator in Hospitality
"Best VoIP system I've Used"
What do you like best?
Relatively easy to use and integrate with.
What do you dislike?
There can be quality issues on calls, but I feel Dialpad has improved on this front over the last year or so.
What problems are you solving with the product? What benefits have you realized?
The biggest benefit is leveraging Dialpad to integrate with SFDC & the call forwarding to my personal cell.
- User in Information Technology and Services
"PC connected phone functionality at it's finest!"
What do you like best?
There are a few things that I really like about Dialpad. Salesforce integration & dedicated phone number are great! The best thing about the dedicated phone # is being able to send and receive text messages. It's really a game-changer for recruiting potential candidates for our program. Being able to shoot a quick message like "Are you available to chat right now?" or "I just sent the information over." allows for me to send quick follow up without having to create an email that might get lost in someone's inbox.
What do you dislike?
I wouldn't say "dislike", but I am still trying to figure out the auto-dial feature for when I am really hammering out phonecalls. Also, sometimes it seems a bit clunky when trying to add a contact from salesforce to Dialpad. However, I think this really falls into the category of me needing to carve out some time to really understand the platform better. Again, Dialpad has been a lifesaver for me!
Recommendations to others considering the product:
If you need to connect w/ contacts but don't want them calling your personal cell, or if you are looking to a great phone software that integrates to salesforce w/ ease, Dialpad is where it's at.
What problems are you solving with the product? What benefits have you realized?
Not having to receive work phone calls & texts to my personal number, w/o getting another service-connected device and the integration into salesforce. As long as I have contact matched and synced when creating a new contact and reaching out, it's smooth sailing. Also, being able to match profiles on LinkedIn and adding them as leads to follow up w/ in LinkedIn Sales Navigator is a baller feature.
- User in Non-Profit Organization Management
FAQ's
Dialpad Talk has 3 plans,
- Standard USD 15 /User/Month
- Pro USD 25 /User/Month
- Enterprise USD 0
Dialpad Talk provides Phone,Business Hours,Online (Ticket) support.
Dialpad Talk is not allowing Free Trial.