About Company

Drift is a revenue acceleration platform that helps companies improve sales and productivity levels. It also allows companies to deliver personalized experiences to individual customers by bringing together their go-to-market teams. This way, they can improve the reach of their brand and shorten the sales cycle. More than 50,000 businesses from all around the world use Drift to generate a qualified pipeline in real-time. Brands can connect with their buyers over voice, chat, video, and email to accelerate revenues. Moreover, the integration facilities offered by Drift help brands engage their website visitors in real-time, providing personalized experiences accordingly. The timely notifications offered by the platform help organizations engage with their target accounts and never miss anything. Lastly, organizations can also rely on Drift to enhance revenues without increasing headcounts in a refreshingly frictionless manner.

Pricing of Drift

Premium

USD 0

USD

  • Everything in Free plus:
  • Custom Chatbots - Engage
  • qualify
  • nurture
  • and convert site visitors 24/7 with personalized conversations.
  • Basic Lead Routing - Automatically route leads to the right rep.
  • Drift Intel - Identify even anonymous website visitors and personalize their experiences.
  • Drift for Salesforce App - Access pre-built Salesforce dashboards (or create custom versions) to measure Drift's performance.
  • Encryption at Rest - Data encryption in transit and at rest so your information is saf

Advanced

USD 0

USD

  • Everything in Premium
  • plus:
  • Fastlane - Drive more qualified pipeline from your lead forms.
  • Audiences - Unlock more value from your website traffic by targeting specific groups of customers with personalized experiences.
  • A/B Testing - Engage your target visitors with the perfect message to increase conversion to pipeline.
  • Advanced Lead Routing - Sophisticated routing rules make it easy to set up conditional routing across multiple teams.
  • Role-Based Access Controls - Manage permissions and user e

Enterprise

USD 0

USD

  • Everything in Advanced
  • plus:
  • Workspaces - Dedicated Drift instance with its own chatbots
  • reporting
  • users and settings. Additional workspaces are available for purchase.
  • Multiple Languages - Deploy Drift globally with chatbots in multiple languages or localizations.
  • Virtual Selling Assistants - Deliver personalization at scale and consistently generate qualified pipeline without adding headcount — with our patented AI Virtual Selling Assistants.
  • Conversation Analysis - Uncover patterns and ins

Free

USD 0

USD

​​​​​​​Drift for Early Stage Startups

USD 0

USD

Add playbook building services

USD 0

USD

Virtual selling assistants

USD 0

USD

Key Features of Drift

Specification

Deployment:

Cloud Hosted

Customer Support:

Online (Ticket),Business Hours

Customization:

No

Languages Support:

English

Who uses Drift

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Drift
  • Headquarter: Boston, Massachusetts United States
  • Website: Visit Website
  • Social Media:

Description

Drift Video

Drift Screenshots

User Reviews Review Write a Review

quote
Less friction around standard forms

PROS & CONS

What are the best aspects of this product?

Drift chat is the fast lane for clients who don't want to waste time

What aspects are problematic or could work better?

The elements of Drift's playbook are not easy to replicate and need to be built all the time from scratch.

What specific problems in your company were solved by this product?

Working on Drift is in tune with my company's strategy in terms of having on-the-spot conversations with quality leads. It allows the team to book one-on-ones with our ideal customers.

Are you a current user of this product?

No

LI
- Liza
Reviewed at 17/11/2021
Source: financesonline.com
quote
Improved telemarketing support, thanks to Drift Chat

PROS & CONS

What are the best aspects of this product?

Our agents find this telemarketing tool user friendly.

What aspects are problematic or could work better?

A reorganization of notifications allowing chats to be redirected to available agent/s would be a huge help.

What specific problems in your company were solved by this product?

Drift chat allows us to be more cost- and time-efficient.

Are you a current user of this product?

No

MA
- Maia
Reviewed at 24/09/2021
Source: financesonline.com
quote
Essential system integrations

PROS & CONS

What are the best aspects of this product?

Must-have functions such as the chatbot's ability to integrate with essential systems like Pardot and Salesforce is very useful.

What aspects are problematic or could work better?

It would be great if we can have more templates when creating pages using Drift's playbook.

What specific problems in your company were solved by this product?

Being able to convert visits into prospects is my team's favorite -- a lot of our conversions are happening at Drift right now.

Are you a current user of this product?

Yes

AD
- Adan
Reviewed at 16/09/2021
Source: financesonline.com
quote
User-friendly and wide-ranging functions, with a very patient support team

PROS & CONS

What are the best aspects of this product?

Drift features essentials including automated chat and routing. Setting these up is so easy too.

What aspects are problematic or could work better?

Improved integration to advanced functionalities in systems like Salesforce can be useful.

What specific problems in your company were solved by this product?

We are able to use Drift in various parts of the business, from answering questions, initiating conversations with prospects, to providing content and booking meetings. It has allowed us to do all these in minutes!

Are you a current user of this product?

No

CA
- Cameron
Reviewed at 16/08/2021
Source: financesonline.com
quote
For lean teams with a limited budget, Drift is the one for you

PROS & CONS

What are the best aspects of this product?

It's very user-friendly with easy-setup playbooks. Drift also features options for either a chatbot, or live agents answering basic questions, and can even be connected to the team's calendars for one-on-one meetings with clients.

What aspects are problematic or could work better?

I have no doubt the reporting and analytics function will further improve in future updates

What specific problems in your company were solved by this product?

As a one-man team, I use the program to help filter prospects and provide a varied experience each time. The basic Q&A is automated, and clients are divided into those buying on-hand items, and those that have more inquiries for my team.
Drift has substantially raised conversion on my pages to 70% from the usual 20%.

Are you a current user of this product?

Yes

LO
- Louisa
Reviewed at 03/08/2021
Source: financesonline.com

FAQ's

Drift has 7 plans,

  • Premium USD 0
  • Advanced USD 0
  • Enterprise USD 0
  • Free USD 0
  • ​​​​​​​Drift for Early Stage Startups USD 0
  • Add playbook building services USD 0
  • Virtual selling assistants USD 0

Drift provides Online (Ticket),Business Hours support.

Drift is not allowing Free Trial.