About Company

This eG Enterprise software is a leader in the application performance and IT sector. It is helpful for developers and application managers to detect the root causes of issues and troubleshoot faster. As users access the application, this software monitors their digital experience and lets them know whenever their user experience gets affected. Reasons for code errors can also be identified and slow remote calls by using distributed transaction tracing and receive code-level visibility into applications. Users can also construct topology maps and auto-discover dependencies between underlying IT components such as cloud, virtualisation, container, network, and applications. Use machine learning and built-in correlative intelligence to isolate the root cause of slowdowns in performance.

Pricing of eG Enterprise

Easy Evaluation (Cloud Deployed)

USD 0

USD 0

  • Users who can access the web console: One
  • Monitoring (network
  • systems
  • applications
  • virtualization
  • storage): Limited to 5 servers
  • Real-time multi-modal alerts
  • Web reporting
  • Configuration & change tracking: Optional
  • Data retention: 14 days
  • Data storage: Cloud
  • Users who can access the web console: One
  • Monitoring (network
  • systems
  • applications
  • virtualization
  • storage): Limited to 5 servers
  • Real-time multi-modal alerts
  • Web reporting
  • Configuration & change tracking: Optional
  • Data retention: 14 d

Perpetual License (On-Premise)

USD 0

USD 0

  • VM to host the manager
  • SQL/Oracle database
  • Users who can access the web console: Unlimited
  • Administration rights
  • Monitoring (network
  • systems
  • applications
  • virtualization
  • storage)
  • Real-time multi-modal alerts
  • Web reporting
  • Configuration & change tracking: Optional
  • High availability: Optional
  • Synthetic user experience monitoring: Optional
  • Custom monitoring: Optional
  • Data retention: Unlimited
  • Data storage: On-premise
  • Upgrades: Annual maintenance required
  • VM to host the manager
  • SQL/Oracle datab

Subscription (On-Premise)

USD 300

/Month

USD 0

  • VM to host the manager
  • SQL/Oracle database
  • Users who can access the web console: Unlimited
  • Administration rights
  • Monitoring (network
  • systems
  • applications
  • virtualization
  • storage)
  • Real-time multi-modal alerts
  • Web reporting
  • Configuration & change tracking: Optional
  • High availability: Optional
  • Synthetic user experience monitoring: Optional
  • Custom monitoring: Optional
  • Data retention: Unlimited
  • Data storage: On-premise
  • Upgrades: Included
  • VM to host the manager
  • SQL/Oracle database
  • Users who can a

SaaS (Cloud Deployed)

USD 0

USD 0

  • Users who can access the web console: One
  • Administration rights (limited)
  • Monitoring (network
  • systems
  • applications
  • virtualization
  • storage)
  • Real-time multi-modal alerts
  • Web reporting
  • Configuration & change tracking: Optional
  • High availability
  • Synthetic user experience monitoring
  • Custom monitoring
  • Data retention: 42 days
  • Data storage: Cloud
  • Upgrades: Included
  • Users who can access the web console: One
  • Administration rights (limited)
  • Monitoring (network
  • systems
  • applications
  • virtualization
  • st

Audit Service (On-Premise or Cloud)

USD 0

USD 0

  • VM to host the manager
  • SQL/Oracle database
  • Users who can access the web console: One
  • Administration rights
  • Monitoring (network
  • systems
  • applications
  • virtualization
  • storage): up to 100 servers
  • Web reporting
  • Configuration & change tracking : Optional
  • Data retention: Unlimited
  • Data storage: Local
  • VM to host the manager
  • SQL/Oracle database
  • Users who can access the web console: One
  • Administration rights
  • Monitoring (network
  • systems
  • applications
  • virtualization
  • storage): up to 100 servers
  • Web r

Key Features of eG Enterprise

  • Application Performance Metrics
  • Synthetic Transaction Monitoring
  • Real-user Monitoring
  • Page Speed Monitoring
  • Mobile User Monitoring
  • Event Logs
  • API Monitoring
  • Web Defacement Monitoring
  • Uptime Reporting
  • Event-based Notification
  • Alerts (Notifications)
  • Dashboard
  • SSL Monitoring
  • Password Protected Pages
  • Mail Server Monitoring
  • FTP Monitoring
  • Maintenance Scheduling
  • SLA Monitoring

Specification

Deployment:

Cloud Hosted

Customer Support:

Phone,Business Hours,Online (Ticket)

Customization:

No

Languages Support:

English

Who uses eG Enterprise

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: eG Enterprise
  • Headquarter: Iselin, New Jersey United States
  • Website: Visit Website
  • Social Media:

Description

eG Enterprise Video

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eG Enterprise Screenshots

User Reviews Review Write a Review

quote
"Great Value for Money, Comprehensive Monitoring"

What do you like best?

eG Enterprise provides me a single pane of glass view - from routers, servers, and applications. I've had to support different types of applications over time and i've been able to get these monitored and to great depth every time. The topology views are great, the layered model presentation of each application makes it real easy to use. Often i am called upon to explain what happened during the last few days and in that context, i find the historical reporting really useful. The ability of the tool to support both synthetic and agent-based monitoring is also very useful for us as it gives us both perspectives - the external and the internal perspective.

What do you dislike?

Configuration of the tool can be made easier. I would like to have the reports be more customizable.

Recommendations to others considering the product:

eG Enterprise is good value for money. Their support is top-notch. They have been extremely responsive and have helped almost always. We've given them many inputs over the years and even demanded some modifications. They've responded well in every instance.

What problems are you solving with the product? What benefits have you realized?

Single pane of glass, ability to pin-point problems, coverage across my entire technology stack.

Benefits include proactive alerting, faster and easier troubleshooting and having data to make intelligent capital investments.

AI
- Administrator in Information Technology and Services
Reviewed at 07/02/2019
Source: g2crowd.com
quote
"eG software and support"

What do you like best?

Countless way to proactively monitor and address issues before they become a significant problem Excellent Tech support!

What do you dislike?

Nothing___________________________________________

What problems are you solving with the product? What benefits have you realized?

Citrix VDI analysis and troubleshooting. Proactive issue resolution.

AI
- Administrator in Government Administration
Reviewed at 07/10/2018
Source: g2crowd.com
quote
"Best In Class Monitoring"

What do you like best?

The best thing about eG is it delivers complete visibility across our entire infrastructure from Layer 1 to Layer 7, switches, LAN, to hosts to applications like Citrix, SQL, HYper-V and Exchange. We never have to guess - why is it slow. In a few clicks we know the root cause.

What do you dislike?

There is nothing really bad to say about eG. I have been using the product for over 12 years.

Recommendations to others considering the product:

If you are considering a monitoring suite, try eG. Do the trial - it's free, it's very non-intrusive and you will see results in 24 hrs.

What problems are you solving with the product? What benefits have you realized?

eG delivers huge value. In some cases it has allowed us to avoid buying new hardware. The old approach of throwing $$$ at slow performance is mitigated because eG pinpoints the root cause. This saved us tens of thousands of dollars by avoiding the purchase of new/additional servers. We are able to maximize completely the existing hardware we have.

RS
- Robert S
Reviewed at 16/08/2018
Source: g2crowd.com
quote
"Fantastic product and event better support team"

What do you like best?

The eG product provides me with so much visibility, whilst presenting the data in a very useful way. I now run the product across several of our clients, and I can now work on more important requirements with confidence that the IT infrastructure is running soundly.

What do you dislike?

Product appears to be expensive, but once you realise the capability of the product along with being able to easily extend visibility without having to implement a second, third or more products. Therefore, the dislike of eG is having to try justify the investment earlier on - rather than having to wait for the customer to realise this 1 or 2 years down the track....making it more difficult to replace the now 4 or 5 products they have invested in since as short term solutions.

Recommendations to others considering the product:

Go with a single pane of glass NOW. Signing up to a quick fix, cheaper or alternative product - may simply mean you have to sign up with a different product later on for different visibility / area. It is worth the investment now, and then grow the product from there - overall so much more affordable then ending up with 5 different products / upgrades, agents - and no triaging / root cause analysis.

What problems are you solving with the product? What benefits have you realized?

I have solved several issues with the product. Many of which I would have never even been aware of was an issue, or would have never have found or linked with the root cause. After hour callouts have significantly dropped, and in fact this Chistmas / New year period I had 'no callouts'. This was due eG helping us to be proactive to ensure no upcoming issues prior to the break.

SM
- Sean M
Reviewed at 24/02/2018
Source: g2crowd.com

FAQ's

eG Enterprise has 5 plans,

  • Easy Evaluation (Cloud Deployed) USD 0
  • Perpetual License (On-Premise) USD 0
  • Subscription (On-Premise) USD 300 /Month
  • SaaS (Cloud Deployed) USD 0
  • Audit Service (On-Premise or Cloud) USD 0

eG Enterprise is the Application Performance Monitoring (APM) Tools Used for the below functionalities

Top 5 eG Enterprise features

  • Application Performance Metrics
  • Synthetic Transaction Monitoring
  • Real-user Monitoring
  • Page Speed Monitoring
  • Mobile User Monitoring

eG Enterprise provides Phone,Business Hours,Online (Ticket) support.

eG Enterprise is not allowing Free Trial.