About Company

Egencia is a Travel Management Software designed to serve Agencies and SMEs. You can use data-driven insights to find savings, monitor trends, and view interactive dashboards for up-to-date information on your travel program. All the up-to-date travel information you need at your emails makes travel management simpler, whether you’re booking, modifying a trip, or approving employee travel.

Pricing of Egencia

Egencia

USD 0

USD 0

  • Travel management
  • Return to travel
  • Traveler satisfaction
  • Savings and analytics
  • Customer service
  • Travel management consulting
  • Meetings and events
  • Egencia Advantage
  • Egencia mobile app
  • Business travel compliance
  • Traveler risk management
  • Travel expense management
  • Executive traveler care
  • Supplier network
  • Business travel platform
  • Implementation
  • Travel management
  • Return to travel
  • Traveler satisfaction
  • Savings and analytics
  • Customer service
  • Travel management consulting
  • Meetings and events
  • Egencia Advant

Key Features of Egencia

  • Receipt Management
  • Multiple Reporting Currency
  • Spend Control
  • Taxi Booking
  • Trip Notifications
  • Travel Policy Management
  • Multi-destination Booking
  • Itinerary Management
  • Group Booking
  • Booking Management
  • Approval Workflow (Travel)
  • Dashboard
  • Multi-Currency
  • Expense Tracking

Specification

Other Categories:

Travel Management Software

Deployment:

Cloud Hosted

Customer Support:

Phone

Customization:

No

Languages Support:

English

Who uses Egencia

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Egencia
  • Headquarter: Seattle, Washington United States
  • Website: Visit Website
  • Social Media:

Description

Egencia Video

Alternative

Zoho Expense

Expense reports the easy way

TravelPerk

By TravelPerk

Navan

Business travel & expense
management. Solved

Egencia Screenshots

User Reviews Review Write a Review

quote
COPLETE LACK OF COMMUNICATION!

COPLETE LACK OF COMMUNICATION!! I'm very disapointed with the quality of the service of Egencia. In december I received an email that the flight was cancelled. I didn't revceive any more details than that. On the Egencia website the flight was still present and it didn't seem to be anything wrong with it. Two weeks later I contacted Egencia consultant on the web chat who told me that indeed the flight was cancelled, and I won't be able to take the first connection. and now it is automatically changed so one of the connections gave only 30 min for transfer and airline change (so need to check in the bagage again). I changed that flight to have safer connection and everything was fine... until one day before the departure, when I checked Egencia website and found out that my flight has disappeared from there (despite earlier approval and confirmation) without any notification to me through mail or phone! I had to call Egencia telephone line for 25e to solve this issue, which was apparently payment issue even though everything was confirmed from my bank too.

DJ
- Damian Janikowski
Reviewed at 24/01/2022
Source: trustpilot.com
quote
Unreliable hotel payments and rental…

Unreliable hotel payments and rental car bookings. A complete nightmare.

DC
- Daniel Clinton
Reviewed at 13/11/2021
Source: trustpilot.com
quote
Terrible customer service

Wow quite surprised really for such a big company. Their customer service was awful, explained the issue, sent the details, they said that they would follow up. Then 5 mins later sent me an email telling me to do exactly what I had already done 3 times and had no effect previously. Avoid.

JO
- John
Reviewed at 24/10/2021
Source: trustpilot.com
quote
Ridiculous customer service

Ridiculous customer service. Tried to call 100 times their office in NL, never received an answer, after wait 3 minute the call has been cut automatically.On the app appear flights that you cannot book, you arrive at the end of the process and then you could not terminate since a message told you that the flight does not exist.

CL
- cliente
Reviewed at 19/10/2021
Source: trustpilot.com
quote
Caution

Caution. They keep our money. Sell price totally different of the airlines companies. Pay attention.

FH
- Fernando hessel
Reviewed at 04/09/2021
Source: trustpilot.com

FAQ's

Egencia has 1 plans,

  • Egencia USD 0

Egencia is the Travel Management Software Used for the below functionalities

Top 5 Egencia features

  • Receipt Management
  • Multiple Reporting Currency
  • Spend Control
  • Taxi Booking
  • Trip Notifications

Egencia provides Phone support.

Egencia is not allowing Free Trial.