EV Service Manager
By EV Service Manager
Onetime(Perpetual License)
Not Available
About Company
Pricing of EV Service Manager
EV Service Manager
USD 0
USD 0
- IT Maturity With ITIL
- Adapt the Interface to Organization
- Modernize User Experiences
- Automate Complex IT Processes Into Simple Ones
- Visually Analyze Service
- Track Your IT Assets Efficiently
- IT Financial Management
- IT Maturity With ITIL
- Adapt the Interface to Organization
- Modernize User Experiences
- Automate Complex IT Processes Into Simple Ones
- Visually Analyze Service
- Track Your IT Assets Efficiently
- IT Financial Management
Key Features of EV Service Manager
Specification
Other Categories:
Deployment:
Cloud Hosted
Customer Support:
Online (Ticket)
Customization:
No
Languages Support:
English
Who uses EV Service Manager
SMEs
Enterprises
Company Details
- Company Name: EV Service Manager
- Headquarter: New York,
- Website: Visit Website
- Social Media:
Description
EV Service Manager Video
Alternative
ManageEngine ServiceDesk Plus
Design, automate, deliver, and manage critical IT and business services
EV Service Manager Screenshots
User Reviews 
Write a Review
"Partnering with EasyVista has been since they first came to the US"
What do you like best?
The people! Working with the sales and professional services teams is what we like the best.
What do you dislike?
At times, the response is less than immediate, which can be a challenge. But this is just occasional.
Recommendations to others considering the product:
We recommend to our clients all the time. It is one package that fulfills an entire organizations' worth of needs. it is not just a service desk tool, it is robust and can streamline a lot of work in one package. We love that it has not gone to a modular subscription like so many other products. When the client buys EasyVista, they get it all1
What problems are you solving with the product? What benefits have you realized?
We have resolved client challenges of having systems that don't work for them or grow with them. We use the system internally for our clients so we can familiarize ourselves in order to support the clients better.
- Deborah M
"EasyVista Service Manager"
What do you like best?
Automation and user-friendly layout. Support is OK
What do you dislike?
It requires a bit of SQL work so heads up there.
Recommendations to others considering the product:
It's a nice ITSM. You need SQL knowledge and a full team to support your company
What problems are you solving with the product? What benefits have you realized?
It's a full ITSM
- Administrator in Higher Education
"EV Review"
What do you like best?
The User Interview for Oxygen is very easy to use.
What do you dislike?
Reporting is not the easiest for endusers
Recommendations to others considering the product:
Use FMX to help implement EasyVista. FMX is a contractor.
What problems are you solving with the product? What benefits have you realized?
Incidents, Service Request, KBA, Change management, Asset management and soon CMDB
- Administrator in Higher Education
"The EasyVista Experience"
What do you like best?
EasyVista is a dynamic service from which you build a custom platform that scales in complexity as your company grows. Whether your a small business, or large enterprise, EasyVista is hands down the easiest platform to deploy, learn, maintain, and use without sacrificing functionality. When leadership approaches my team with an initial change concept, I can be confident EasyVista will meet that need.
With an active user-community, and regular engagement with customers, EasyVista treats you like a true business partner and not just a software vendor/client relationship, and there always someone with out best interests at heart.
What do you dislike?
To say I dislike anything about EasyVista would be an embellishment, however, I suggest an area of improvement. Support has been known to be slow, however this has been addressed and has improved.
Recommendations to others considering the product:
If you are looking into EasyVista, take the plunge. It's is the right platform for you.
What problems are you solving with the product? What benefits have you realized?
Wireless Analytics, as a Managed Services Provider, has inherently come to rely on EasyVista to process Requests, Incidents, and Asset Management. EasyVista's dynamic nature has allowed us to customize each customer experience to their specifications with little effort.
- Matthew R
"EasyVista Review"
What do you like best?
EasyVista has replaced our previous ITSM product and this is a significant improvement. We are very happy with Incidents and Service Requests. We also really like the RoamingIT and have just released a new EasyVista Portal using the industry term of MyIT and also included was Tawk.To, Self-help and KCS. Customers are loving it!
What do you dislike?
I would love for them to invest more in their REST Services. We have many integrations and have had some struggles due to their maturity with REST.
What problems are you solving with the product? What benefits have you realized?
We are currently working through some challenges with their Support Team and CMC. We see this as a partnership and EasyVista is rising to the occassion.
Benefits relalized: MyIT Portal with Self-help is reducing our calls to the Helpdesk. Too soon to post any numbers but our overall feedback has been good to very good.
- Executive Sponsor in Warehousing
FAQ's
EV Service Manager has 1 plans,
- EV Service Manager USD 0
EV Service Manager provides Online (Ticket) support.
EV Service Manager is not allowing Free Trial.