About Company
Pricing of eVoice
eVoice Lite
USD 7.5
/User/Month
USD 6.25
/User/Month
- 2 users
- 350 minutes per month
- 6 toll-free or local numbers
- Unlimited extensions
- 2 users
- 350 minutes per month
- 6 toll-free or local numbers
- Unlimited extensions
eVoice Unlimited
USD 19.5
/User/Month
USD 16.25
/User/Month
- 4 users
- Unlimited minutes
- 12 toll-free or local numbers
- Unlimited extensions
- Inbound online faxing
- 4 users
- Unlimited minutes
- 12 toll-free or local numbers
- Unlimited extensions
- Inbound online faxing
eVoice Unlimited Plus
USD 19
/User/Month
USD 15.83
/User/Month
- 6 users
- Unlimited minutes
- 18 toll-free or local numbers
- unlimited extensions
- inbound online faxing
- 6 users
- Unlimited minutes
- 18 toll-free or local numbers
- unlimited extensions
- inbound online faxing
eVoice Unlimited Pro
USD 18
/User/Month
USD 15
/User/Month
- 10 users
- Unlimited minutes
- 30 toll-free or local numbers
- unlimited extensions
- inbound online faxing
- 10 users
- Unlimited minutes
- 30 toll-free or local numbers
- unlimited extensions
- inbound online faxing
Live Receptionist Standard
USD 129.95
/Month
USD 129.95
/Month
- 50 Live Receptionist minutes
- 2000 eVoice minutes
- 50 Live Receptionist minutes
- 2000 eVoice minutes
Live Receptionist Plus
USD 179.95
/Month
USD 179.95
/Month
- 100 Live Receptionist minutes
- 2000 eVoice minutes
- 100 Live Receptionist minutes
- 2000 eVoice minutes
Live Receptionist Pro
USD 399.95
/Month
USD 399.95
/Month
- 250 Live Receptionist minutes
- 2000 eVoice minutes
- 250 Live Receptionist minutes
- 2000 eVoice minutes
Key Features of eVoice
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Queue Management (Calls)
- IVR Support
- Auto Call Recording
- Call Monitoring
- Live Chat
- Progressive Dialer
- Predictive Dialer
Specification
Other Categories:
Deployment:
Cloud Hosted
Customer Support:
Phone,Online (Ticket)
Customization:
No
Languages Support:
English
Who uses eVoice
SMEs
Enterprises
Company Details
- Company Name: eVoice
- Headquarter: Los Angeles, California United States
- Website: Visit Website
- Social Media:
Description
eVoice Video
Alternative
RingCentral MVP
The intelligentconnectedcomplete cloud communications platform
Freshdesk Contact Center (Formerly Freshcaller)
By Freshdesk Contact Center (Formerly Freshcaller)
eVoice Screenshots
User Reviews 
Write a Review
BAD SERVICE! Absolute waste of time and money
Absolute waste of time and money. TERRIBLE INTERFACE AND CALL FEATURE IS ABYSMAL! I paid for the year and asked customer service to cancel my plan within 30 days. They asked me to wait for my number to be ported so I dont lose the number. After the port I called to cancel and they said I cant get a prorated refund because I did not cancel in time. THESE GUYS ARE THIEVES. DO NOT BUY THIS SERVICE!
- Guy Barbancourt
Terrible experience - account closed without notice
We signed up for this service to provide a customer help line for our online annual meeting of 350 people. After testing and getting help from evoice we felt ready to go. We had five people answering calls as the meeting began to provide assistance in connecting into the meeting. Our membership is older so we expected to have a good number of calls for about an hour and then have things slow down. And things did slow down! As in - we were shut down by evoice. They closed our account completely right in the middle of our event and called it a "fraud alert". I called the company, spoke with customer service and verified who I was and why we had so many calls. They agreed to reactivate it AFTER A MANDATORY CREDIT CHECK. So we were left hanging (for a $14 a month service) for a credit check. Even more frustrating is that they don't just close your phone line, they closed our account so I can't even go in and remove my corporate credit card number. Our members were left without support during an important meeting. We spent valuable time during the meeting trying to sort things out and there WAS NO WARNING that this might happen. In my conversation with evoice prior to the meeting I explained what we were doing and no one suggested this might happen.Save yourself the frustration and skip evoice.
- Mary Romskog
Very patient and professional
I have to say I was very impressed by this gentleman gerome He was very patient and professional. I wish there was a lot more people like this in the customer care world...
- Kirk Robertson
Absolute WORSE experience
Absolute WORSE experience. DO NOT USE THIS SERVICE. We spend every day for 1 week getting them to set up our phone forwarding correctly and then the shut down our account on day 4 because their system had a glitch and they tried to blame it on us and kept giving us excuse about making too many calls within 1 minute of each other. Spend 1.5 hours on 1 phone call with rep, when she suggested we needed a supervisor, rep came back and said the supervisor didn't want to get on the call and she had to escalate and I would receive a call back within 24-48 hours. Save your frustration, time and money and go with any other company.
- Customer
Horrible customer service
Horrible customer service
- Rojin
FAQ's
eVoice has 7 plans,
- eVoice Lite USD 7.5 /User/Month
- eVoice Unlimited USD 19.5 /User/Month
- eVoice Unlimited Plus USD 19 /User/Month
- eVoice Unlimited Pro USD 18 /User/Month
- Live Receptionist Standard USD 129.95 /Month
- Live Receptionist Plus USD 179.95 /Month
- Live Receptionist Pro USD 399.95 /Month
eVoice is the Call Center Software Used for the below functionalities
Top 5 eVoice features
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Queue Management (Calls)
- IVR Support
eVoice provides Phone,Online (Ticket) support.
eVoice is not allowing Free Trial.