About Company
Pricing of FieldAware
FieldAware
USD 0
USD 0
- Mobile Applications
- Scheduling and Dispatch software
- Information Management
- Knowledge Management
- Increased Transparency
- Reporting & Insights
- Mobile Applications
- Scheduling and Dispatch software
- Information Management
- Knowledge Management
- Increased Transparency
- Reporting & Insights
Key Features of FieldAware
- Offline Reporting
- Analytics (Workforce)
- Reporting
- Route Optimization
- Real-time Job Tracking
- Job Scheduling
- Compliance Management
- Digital Signature
- Attendance Management
- Inventory Management
- Claims Management
- Document Management
- Billing and Invoicing
Specification
Deployment:
Cloud Hosted
Customer Support:
Business Hours,Online (Ticket)
Customization:
No
Languages Support:
English
Who uses FieldAware
SMEs
Enterprises
Company Details
- Company Name: FieldAware
- Headquarter: Plano, Texas United States
- Website: Visit Website
- Social Media:
Description
FieldAware Video
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FieldAware Screenshots
User Reviews 
Write a Review
"A dependable system to improve coordination "
What do you like best?
Real time status update of all fleet technicians.
Job creation and detail
Works well with IPad and Iphone
What do you dislike?
Reporting could be stronger
The cost is on the higher end for similar products
Recommendations to others considering the product:
Create a small implementation team and role out slowly to improve chances of success
What problems are you solving with the product? What benefits have you realized?
Our fleet of vehicles and staff are now real time monitored and integrated into the department 24/7. Our efficiency has greatly improved as has the happiness of our clients
"Small Business owner"
What do you like best?
Nothing. It was a constant struggle. They never delivered on their promises.
What do you dislike?
Terrible customer service. If you are a small business, once you sign the contract, they don't care about you anymore.
Recommendations to others considering the product
Do not use this company if you are a small business owner. They do not care.
What business problems are you solving with the product? What benefits have you realized?
They charge an outrageous amount of money compared to similar products that are far better. My Customer Service rep spent hours on the phone with their techs and none of the problems were ever fixed. In fact, every time they would try to "fix" something, it got worse. They never delivered what was asked of them. When I tried to break the contract, because I was not receiving what was promised, the threatened to sue me! I wasted THOUSANDS of dollars. They are terrible people.
"Works great when you have shop and mobile techs"
What do you like best?
- Works great for mobile techs with the use of an iPad or iPhone.
- search functions for customer information, unit service history
-tracks tech time and work day history
What do you dislike?
- some information is duplicated as FieldAware is not hooked in with our dealer management software
-recently updated search function does not work as well as previous versions
Recommendations to others considering the product
Looks at all the aspects of your business where you could improve your productivity and efficiency as a company.
What business problems are you solving with the product? What benefits have you realized?
-elimination of paper work orders
-increased productivity and efficiency
-service history functions
-reduced time to bill and invoice customers
"The answer to our question"
What do you like best?
Implementation was simple even though our use for FieldAware was atypical for the intended use.
What do you dislike?
Workflow and user interface leave a little to be desired.
Recommendations to others considering the product
Field aware is a great platform for the service industry.
What business problems are you solving with the product? What benefits have you realized?
Scheduling multiple crews for offsite tasks and jobs. Ease of scheduling and clear communication of work tasks.
"change my working life , no paper work & no need to drive to the office to give back 100's of papers"
What do you like best?
adding pictures & documents to a report
What do you dislike?
connectivity issues on smartphone , the app shut down when synchronising or uploading from time to time , uncompleted call not highlighted on the 1st page
Recommendations to others considering the product
user friendly ,time saver
What business problems are you solving with the product? What benefits have you realized?
time saver on work report
FAQ's
FieldAware has 1 plans,
- FieldAware USD 0
FieldAware is the Field Service Management Software Used for the below functionalities
Top 5 FieldAware features
- Offline Reporting
- Analytics (Workforce)
- Reporting
- Route Optimization
- Real-time Job Tracking
FieldAware provides Business Hours,Online (Ticket) support.
FieldAware is not allowing Free Trial.