Flocknote

PROS & CONS

What are the best aspects of this product?

This tool is so user-friendly, and I really like how it allows users to add comments to the notes. I also really appreciate how flexible this tool is. I can send out a text or an email, depending on what I need for the situation.

What aspects are problematic or could work better?

Quite frankly, this tool ticks all my boxes. I don't think there's anything about it that needs improvement.

What specific problems in your company were solved by this product?

This has really helped us out when it comes to keeping in touch with our parishioners, no matter what method they prefer when it comes to communicating. The fact that we can text our members is already a marked improvement from leaving announcements on a bulletin.

Are you a current user of this product?

No

PROS & CONS

What are the best aspects of this product?

One thing that I found really useful with this tool is how scalable it is. I can easily make larger groups or divide that group into smaller ones. Hidden groups and subgroups are also easy to do. This is a great thing because volunteers feel empowered, but I still get to supervise what they are doing and ensure that there is a unified and single source where the messages come from.

What aspects are problematic or could work better?

I think this tool could really improve these language options. I have had to make the texts bilingual -- English and Spanish -- myself, and it ate up a lot of my time. If future versions had an option to make this easier, that would be really great, especially now that there are a lot of parishes who cater to a diverse group of parishioners. They could start out in Spanish and if they manage to make that work they can maybe work on other languages as well.

What specific problems in your company were solved by this product?

This has made it easier for me to communicate with parents and keep them on the same page as I am. I can have parent emails sent out while the students are in session so that by the time parent and child meet, the parent already knows what has been discussed and can talk to their child about it.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

I and my organization only started using this tool recently and I have to say that I am very impressed. For one thing, their Happiness Engineers really helped me out when I was just starting out with this and ensured that any issues I had were resolved. They really went above and beyond and I absolutely appreciated that. The tool is very user-friendly, and we've been able to really utilize its text-to-join response system since it is so user-friendly. We've also been able to add three more keywords on top of the one that came without original pricing since changing, creating, and making these keywords available to our congregation is so easy to do.

What aspects are problematic or could work better?

Initially, I had some trouble when I first started out using this tool. But like I said, the Happiness Engineers were so helpful when it came to training and familiarization that I was able to get the hang of the tool in no time. The Happiness Engineers and Welcome dashboard were really big help. Now that I've been using it a little longer, I do hope that I can be helped when it comes to utilizing the tool's Unolytics feature since analyzing user participation and our products would be very helpful in figuring out where the strengths of our organizations lie and what our weaknesses are.

What specific problems in your company were solved by this product?

Our ability to communicate has really been improved by the tool's text-to-join keyword feature. Thanks to it, we've been able to quickly determine how the people we reach out to want to participate in the church. Do they want a baptism? Do they want to be part of our newsletter? Their responses also help us to send out more information as well as links to resources where these people can find out more about us and what we offer. All of this is something that we really appreciate as an organization.

Are you a current user of this product?

Yes