About Company
Pricing of FocalScope
Small Cloud
USD 9
/Month
USD 0
- Up to 2 Agents
- Up to 2 Email Addresses
- 2 GB
- Email Ticketing
- Live Chat
- 24/5 Support
- Up to 2 Agents
- Up to 2 Email Addresses
- 2 GB
- Email Ticketing
- Live Chat
- 24/5 Support
Cloud
USD 39
/Month
USD 0
- Unlimited Email Addresses
- 30 / 60 / 90 GB
- Includes the Features of Small Cloud Plans Plus
- 24/7 Support
- Customer Portal
- Satisfaction Survey
- Twitter and Facebook
- Multibrand Support
- Reporting and Dashboards
- Unlimited Email Addresses
- 30 / 60 / 90 GB
- Includes the Features of Small Cloud Plans Plus
- 24/7 Support
- Customer Portal
- Satisfaction Survey
- Twitter and Facebook
- Multibrand Support
- Reporting and Dashboards
On Premise
USD 39
/Month
USD 0
- Unlimited GB
- Includes all the Features of Cloud Plan Plus
- Dedicated Server
- Dedicated IP Address
- Access to SQL Database
- VPN (IPSEC)
- Unlimited GB
- Includes all the Features of Cloud Plan Plus
- Dedicated Server
- Dedicated IP Address
- Access to SQL Database
- VPN (IPSEC)
Phone System
USD 0
USD 0
- Multiple Phone Lines
- Multi Country Support
- Welcome Greetings
- Waiting Music
- IVR Phone Trees
- Business Hours
- Phone Queues
- Call Rules
- Transfer Calls
- Call Back
- Click To Dial
- Call Recording
- Voicemail
- Agent Screen Pop Up
- Ticket Creation
- SIP Trunk
- Reporting and Dashboard
- 24/7 Support
- Multiple Phone Lines
- Multi Country Support
- Welcome Greetings
- Waiting Music
- IVR Phone Trees
- Business Hours
- Phone Queues
- Call Rules
- Transfer Calls
- Call Back
- Click To Dial
- Call Recording
- Voicemail
- Agent Screen Pop Up
- Ticket Cr
Key Features of FocalScope
- Visitor Targeting
- Transfers
- Shortcut Messages
- Persistent Chat
- Offline Form
- Knowledge Database
- Co-Browsing
- Agent Scheduling
- Video Chat
- Call Me Option
Specification
Other Categories:
Live Chat Software, Live Chat Software For Free, Live Chat Software For PC
Deployment:
Cloud Hosted
Customer Support:
Phone
Customization:
No
Languages Support:
English
Who uses FocalScope
SMEs
Company Details
- Company Name: FocalScope
- Headquarter: USA ,
- Website: Visit Website
- Social Media:
Description
FocalScope Video
Alternative
FocalScope Screenshots
User Reviews 
Write a Review
"Focalscope"
What do you like best?
E-mails ticket can be easily shared with any client. it's gives opportunity to access the software as a web system. the reporting feature are very easy to use. we can also save recording session of any client. e-mails response is very fast.
What do you dislike?
I was firstly having implementation issue of this tool in my industry but that was solved by the customer service of this too when we contacted them about our problem. Also pricing of this tool is a little bit high but I think for big industries it does a great work and also it would be worth of the price for bid industries.
Recommendations to others considering the product:
excellent app for e-mail management so it is highly recommended by me.
What problems are you solving with the product? What benefits have you realized?
In this software e-mails response is very fast and I've used this tool in my industry for emailing to the customers and e-mail management but as pricing of this tool was, I've recently switched to another software.
FAQ's
FocalScope has 4 plans,
- Small Cloud USD 9 /Month
- Cloud USD 39 /Month
- On Premise USD 39 /Month
- Phone System USD 0
FocalScope is the Live Chat Software Used for the below functionalities
Top 5 FocalScope features
- Visitor Targeting
- Transfers
- Shortcut Messages
- Persistent Chat
- Offline Form
FocalScope provides Phone support.
FocalScope is not allowing Free Trial.