FreeAgent

PROS & CONS

What are the best aspects of this product?

A big factor that made me appreciate FreeAgent is its customer service providers. While the interface is already easy to use, there are still times I'm faced with some complications and I turn to FreeAgent's customer support every time. They are very helpful and great in simplifying technicalities. Plus, they take the extra time to hear you out. One time, I shared my insights on how FreeAgent can improve and suit my needs better and next thing I know these were the exact new features on the platform.

What aspects are problematic or could work better?

It took some time to connect with my bank accounts. It's relatively much costlier but that's understandable with the user-friendly features it provides.

What specific problems in your company were solved by this product?

I like that it automatically reminds my clients of their obligations because sometimes I forget that when projects go out of hand. I'm also lousy when it comes to keeping receipts so with FreeAgent, I don't have to worry about that as it keeps everything in one place.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

FreeAgent is a must-have for small businesses and even independent business owners or service providers as it puts you in control of your business's performance, from tracking cashflow to expenses.

What aspects are problematic or could work better?

There is a lot of room for improvement to make it user-friendly.

What specific problems in your company were solved by this product?

FreeAgent automated the creation and sending of invoice reminders. Hence, payments can be received earlier. In addition, FreeAgent facilitates direct payments, making it easier for me as a freelancer.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

I like that FreeAgent is rich with critical management functions such as billing, invoicing, bookkeeping of expenses, verification, and daily time recording. This is the perfect app for small businesses like us. We can focus on enhancing our products and services rather and leave much of the management and monitoring work on this platform.

What aspects are problematic or could work better?

It's not friendly for beginners so it would need to provide an intensive guide for a few days in the early phase of using it, especially that activating many of its functions are different compared to many others I have used. In all, I won't recommend the free version

What specific problems in your company were solved by this product?

It has a clean professional look that makes looking for the functions you need or reports you want to view very easily. My work insofar as billing and expense tallying are concerned is made much easier. I don't need to hire an accountant plus I have more time working on other areas of my business.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

FreeAgent simplifies management, extremely helpful if you have multiple accounts.

What aspects are problematic or could work better?

An overall annual report on expenses, cash flow and taxes would be great.

What specific problems in your company were solved by this product?

FreeAgent is very simple and easy to use. Accounting tasks which I used to do for three cumbersome hours, I could now complete in a few minutes.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

As a freelancer, filing taxes used to be an onerous task. I'm very grateful to have stumbled upon FreeAgent so now I don't have to worry come tax season. Payment methods are also very easy as FreeAgent integrates with several third-party payment facilities.

What aspects are problematic or could work better?

I feel that the design is a bit outdated.

What specific problems in your company were solved by this product?

It eliminated the need for costly accounting services and helped me avoid hefty fines for delayed tax payments.

Are you a current user of this product?

Yes