About Company

FreshMail is an email marketing and newsletter software that enables businesses to gain access to beautifully designed mailing templates and newsletters. The software helps to create lead nurturing programs, unique e-learning courses or use cyclical messages to keep the subscribers engaged. Moreover, it automatically responds to all the customers’ actions on users’ behalf. FreshMail allows businesses to track emails in real-time and let them see who has opened their newsletter or clicked on the attached link. The software enables users to check how emails are displayed to clients and make sure that they are not classified as spam. In addition, they can even create newsletter subscription forms and high converting pop-ups to build a subscriber database. Another benefit of FreshMail is that it boosts the effectiveness of campaigns by sending emails at those times when the click ratio is highest. For further effectiveness, it helps to find new solutions with the help of testing alternative lines, template designs and email content.

Pricing of FreshMail

Basic

USD 0

USD 0

  • Response time (SLA): 24h
  • Access to Academy FreshMail
  • Email support
  • Response time (SLA): 24h
  • Access to Academy FreshMail
  • Email support

Eco

USD 0

USD 0

  • Response time (SLA): 6 h
  • Access to Academy FreshMail
  • Email support
  • Chat
  • Response time (SLA): 6 h
  • Access to Academy FreshMail
  • Email support
  • Chat

First Class

USD 0

USD 0

  • Response time (SLA): 15 min
  • Access to Academy FreshMail
  • Email support
  • Chat
  • Telephone support phone
  • Advice on deliverability
  • Individual reports
  • Response time (SLA): 15 min
  • Access to Academy FreshMail
  • Email support
  • Chat
  • Telephone support phone
  • Advice on deliverability
  • Individual reports

Private

USD 0

USD 0

  • Response time (SLA): 5 min
  • Access to Academy FreshMail
  • Email support
  • Chat
  • Telephone support phone
  • Advice on deliverability
  • Individual reports
  • Dedicated customer account specialist
  • Help with migration to FreshMail
  • Personalized training
  • Response time (SLA): 5 min
  • Access to Academy FreshMail
  • Email support
  • Chat
  • Telephone support phone
  • Advice on deliverability
  • Individual reports
  • Dedicated customer account specialist
  • Help with migration to FreshMail
  • Personalized training

Key Features of FreshMail

  • Contact Management
  • Instagram Ads
  • Facebook Ads
  • Google Remarketing Ads
  • Abandoned Cart Email
  • Mobile App
  • Send Time Optimization
  • Sign Up Forms
  • Free Stock Photos
  • RSS to Email
  • Predesigned Email Templates
  • Email Scheduling
  • Contact List Import
  • Click Map
  • Real-time Email Editor
  • Document Library
  • List Segmentation
  • Drag and Drop Editor
  • A/B Testing
  • Template Management
  • Spam Check
  • Mailing List Management
  • Event Triggered Email
  • Drip Campaigns
  • Click-through Tracking
  • Auto-Responders
  • Delivery by Time Zone
  • Multivariate Testing

Specification

Deployment:

Cloud Hosted

Customer Support:

Phone,Business Hours,Online (Ticket)

Customization:

No

Languages Support:

English

Who uses FreshMail

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: FreshMail
  • Headquarter: london, London United Kingdom
  • Website: Visit Website
  • Social Media:

Description

FreshMail Video

Alternative

FreshMail Screenshots

User Reviews Review Write a Review

quote
Freshmail didn't provide the service…

Freshmail didn't provide the service and didn't send any email but took the money without refund.Furthermore they took an additional charge and booked another amount! Subscription trap!I requested the refund but no reply. It seems that only one incompetent person is working there with no knowledge of English and support.Polish scam site, 1 star!

MK
- Mark Kuhno
Reviewed at 10/11/2021
Source: trustpilot.com
quote
"Excellent technical support and great customer service"

What do you like best?

We were using mailchimp for a long time until we found this gem that is freshmail since in terms of cost and technical support it is light year from any other email marketing tool their technical support is excellent it is really nice to talk to them and be attended quickly and efficiently, in addition to creating the templates is very easy since you can use the ones provided by freshmail or create your own which makes your templates have a truly professional and pleasant finish, it is also very easy so you do not need to a designer or someone very trained for that another function that I found ultra great are the responders at first I kept distance from that function since I thought it was very complicated but after I used it for the first time I couldn't stop using it since it really is very easy to configure a specific message when a customer makes a purchase

What do you dislike?

Fresh mail has an anti-spam process which I understand its function but they should be faster in processing their reviews since my campaigns are sometimes very delayed thanks to their processes which has happened to us several times and when you contact the service technician explain to you again about the anti-spam processes but they do not speed up the exit of your campaign another very recurring problem is that it is very difficult to start a session is also due to its anti-spam process but sometimes it is tedious since we can spend up to 25 minutes trying to access the page without a positive result

What problems are you solving with the product? What benefits have you realized?

It has helped us to send our campaigns. Currently we send more than 10 campaigns a month, which has greatly increased our promotion and attracted more customers, which has generated more income.

PS
- Patricia S
Reviewed at 20/07/2020
Source: g2crowd.com
quote
"Fastest and Secure FreshMail Software To Send Bulk Emails"

What do you like best?

FreshMail is fastest email software for business, After selecting email marketing tool for marketing our business increasing sales. All of the function work and we can design a beautiful template easily. If we go to design a email template from a designer and than create email campaign it will be costly for your business because lots of email template required. As a point of security FreshMail Tool is much better email tool from other.

What do you dislike?

No issue in using FreshMail services. We created lots of email campaign for clients and our business and find out FreshMail is one of the best email tool to make work easier compare to others.

Recommendations to others considering the product:

We suggest FreshMail tool for other organization to build up a strong communication between clients and manage business promotion work easily . We should try at least trail version to test email campaign.

What problems are you solving with the product? What benefits have you realized?

We should use best email marketing tool like FreshMail to generates business leads. If we did not justify business It will be useless our organization. First of all we should work on finding quality data, because with quality email data it will not useful for business. Work hard with FreshMail tool and Go head to right direction. By using it we can set multiple email campaign s and send bulk emails on selected data. It is based on one click, we can select time as well according to work.

AS
- Anuradha S
Reviewed at 09/07/2020
Source: g2crowd.com
quote
"Great promises / Poor Results"

What do you like best?

As a replacement for Constant Contact, Fresh Mail was everything I wanted and more. Beautiful templates, easy customization, better segmentation, and most of all, a great price that was a fraction of what Constant Contact was charging.

What do you dislike?

We would spend time creating emails to send out and they would be bounced. Many of our emails showed up as spam if they were even able to be delivered at all. We ran our contacts to make sure they were good and they were. Fresh Mail just wouldn't get the messages to our patrons. Their customer service team kept coming up with excuses. We went back to Constant Contact.

What problems are you solving with the product? What benefits have you realized?

We were looking to save some money for our nonprofit organization so we went with Fresh Mail which had considerable savings over Constant Contact. The problem was that Fresh Mail couldn't get our email messages delivered to our contact list properly without issue.

BS
- Brian S
Reviewed at 01/07/2020
Source: g2crowd.com
quote
"Solid email software, amazing template builder"

What do you like best?

My favorite thing about the Freshmail platform is the template builder. It is intuitive, easy to use, and makes creating new email templates super easy.

What do you dislike?

While the template builder has a bit of a learning curve, once you get it down it is easy to keep the momentum going when creating new email templates.

What problems are you solving with the product? What benefits have you realized?

The main problem we are solving with Freshmail is by creating new email templates faster with the template builder.

UI
- User in Marketing and Advertising
Reviewed at 14/06/2020
Source: g2crowd.com

FAQ's

FreshMail has 4 plans,

  • Basic USD 0
  • Eco USD 0
  • First Class USD 0
  • Private USD 0

FreshMail is the Email Marketing Software Used for the below functionalities

Top 5 FreshMail features

  • Contact Management
  • Instagram Ads
  • Facebook Ads
  • Google Remarketing Ads
  • Abandoned Cart Email

FreshMail provides Phone,Business Hours,Online (Ticket) support.

FreshMail is not allowing Free Trial.