Freshworks CS Suite
Freshworks Customer Service Suite
Yearly
Not Available
About Company
Freshworks (NASDAQ: FRSH) creates AI-boosted business software for IT, customer support, sales, and marketing teams to make them more efficient and deliver more value for immediate business impact.
Pricing of Freshworks CS Suite
Click here to get detailed pricing as per your requirements.
Key Features of Freshworks CS Suite
- Real-time Click Tracking
- Multi-level Referral Tracking
- Smart Links
- Performance Analytics (Affiliate)
- Fraud Prevention
- Smart Targeting
- Campaign Management
- Multi-device Support
- Offline Reporting
- Analytics (Workforce)
- Reporting
- Route Optimization
- Real-time Job Tracking
- Job Scheduling
- Compliance Management
- Digital Signature
- Attendance Management
- Inventory Management
- Claims Management
- Document Management
- Billing and Invoicing
- Payment Processing
- Online Scheduling
- Employee Scheduling
- Calendar Management
- Automated Scheduling
- Appointment Scheduling
- Multi-Location Scheduling
- Resource Scheduling
- Reservations
- Meeting Room Booking
- Group Scheduling
- Class Scheduling
- Timeline View
- Project Templates
- Idea Management
- Kanban Board
- Recurring Task Management
- Time & Expense Tracking
- Task Management
- Status Tracking
- Resource Management
- Requirement Management
- Project Planning
- Portfolio Management
- Percent-Complete Tracking
- Milestone Tracking
- IT Project Management
- Issue Management
- Budget Management
- Synchronous Editing
- Group Calendars
- Discussion Boards
- Cooperative Writing
- Chat (Messaging)
- Brainstorming
- Audio Video Conferencing
- Content Management
- Task Management
- Project Management
- Contact Management
- Document Management
- Version Control
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Customizable Branding
- Ticket Management
- Surveys & Feedback
- Known Issue Management
- Knowledge Base
- Contract (SLA Management)
- Community Forums
- Automated Routing
- Alerts (Escalation)
- Self Service Portal
- Live Chat
- Document Storage
- Visitor Targeting
- Video Chat
- Transfers
- Shortcut Messages
- Offline Form
- Knowledge Database
- Co-Browsing
- Call Me Option
- Agent Scheduling
- Persistent Chat
- List Management
- Customer Support
- Marketing Automation
- Product Catalog
- Call Logging
- Quotes (Proposals)
- Referral Tracking
- Lead Scoring
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Queue Management (Calls)
- IVR Support
- Auto Call Recording
- Call Monitoring
- Progressive Dialer
- Predictive Dialer
- Recurring (Subscription Billing)
- Project Billing
- Online Invoicing
- Invoice History
- Hourly Billing
- Customizable Invoices
- Offline Payments
- Tax Calculator
- Dunning Management
- Payment Reminders
- Quotes (Estimates)
- Payment Processing
- Contact Database
- Online Payments
- Mobile Payments
- Customer Portal
- Contingency Billing
- Multi-Currency
- Timesheet Management
- Mobile Time Tracking
- Billable & Non-billable Hours
- Automatic Time Capture
- Employee Database
- Leave Tracking (Vacation)
- Billing and Invoicing
- Overtime Calculation
- Offline Time Tracking
- Multiple Billing Rates
- Time Tracking
- Task Tracking
- Task Scheduling
- Task Assigning
- Reporting (Analytics)
- Progress Tracking
- Collaboration Tools
- Gantt Charts
- Gamification
- Alerts
- Tax Management
- Spend Management
- Revenue Recognition
- Purchasing
- Project Accounting
- Payroll
- Multi-Currency
- General Ledger
- Fixed Asset Management
- Expense Tracking
- CPA Firms
- Collections
- Cash Management
- Billing and Invoicing
- Bank Reconciliation
- Accounts Receivable
- Accounts Payable
- W-2 Preparation
- Direct Deposit
- Check Printing
- Wage Garnishment
- Leave Tracking (Vacation)
- Self Service Portal
- Multi-country
- Deductions Management
- Compensation Management
- Benefits Management
- 401(k) Tracking
- Attendance Tracking
- Multi-user Login
- Online Banking Integration
- Accounting Features
- Invoice
- Multiple Company
- Mobile Support
- GST Reports
- Backup
- Inventory Management
- Shipping Management
- Purchase Order Management
- Order Entry
- Inventory Overview
- Multi-Location
- Transfer Management
- Traceability
- Supplier Management
- Serialized Inventory Tracking
- Kitting
- Inventory Optimization
- Inventory Forecasting
- Custom Pricing Models
- Cost Tracking
- Barcoding (RFID)
- Search (Filter)
- Warehouse Management
- Quotes (Proposals)
- List Management
- Marketing Automation
- Call Logging
- Contact Management
- Customer Support
- Referral Tracking
Specification
Other Categories:
Customer Success Software, Field Service Management Software, Help Desk Software, Help Desk Software For Free, Help Desk Software For Mac, Accounting Software, Incident Management Software, Customer Experience Management Software, Asset Management Software, Custom Software, Knowledge Base Software, IT Asset Management Software, Msp Software, License Management Software, Asset Tracking Software, Remote Support Software, IT Project Management Software
Deployment:
Customer Support:
Phone,Email
Customization:
Yes
Languages Support:
English
Who uses Freshworks CS Suite
StartUps
SMEs
Agencies
Enterprises
Company Details
- Company Name: Freshworks CS Suite
- Headquarter: San Francisco United States
- Website: Visit Website
- Social Media:
Description
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FAQ's
Freshworks CS Suite has 0 plans.
Freshworks CS Suite is the Accounting Software Used for the below functionalities
Top 5 Freshworks CS Suite features
- Real-time Click Tracking
- Multi-level Referral Tracking
- Smart Links
- Performance Analytics (Affiliate)
- Fraud Prevention
Freshworks CS Suite provides Phone,Email support.
Freshworks CS Suite is not allowing Free Trial.