Giva eHelpDesk

By Giva eHelpDesk

doller Onetime(Perpetual License)
date 0 Days

About Company

eHelpDesk HMS is a comprehensive software that includes a help desk, IT service, customer service, dashboard, ITSM, and issue tracking features. All of these features are designed to add value to your medical facility, regardless of its size. The software has sections for different professionals in the hospital or clinic and ensures that everything runs smoothly. With eHelpDesk HMS, there is no need to go through multiple paper-based files as the tool digitally stores all of the necessary data in an organized manner. Additionally, eHelpDesk HMS helps augment medical and administrative data security.

Pricing of Giva eHelpDesk

Team

USD 29

/User/Month

USD 0

  • Up to 10 agents
  • Up to 500 end users or customers
  • 2 GB of storage
  • 1 service desk
  • 1 email inbox for converting emails into tickets
  • Modules: Ticketing
  • Knowledgebase
  • Reporting
  • Self-Service Portal
  • Customer Satisfaction Surveys / Success Center
  • Asset Management and Change Management
  • iOS and Android mobile HTML applications
  • HIPPA compliance and Giva will sign your BAA
  • Custom Reports: The ability to create
  • save
  • and share reports
  • Homepage dashboards
  • Integration and workflow rules
  • Custom Ticket for

Business

USD 39

/User/Month

USD 0

  • Up to 18 agents
  • Up to 1500 end users or customers
  • 5 GB of storage
  • 3 service desks
  • 3 email inboxes for converting emails into tickets
  • Includes All Plan features
  • Up to 18 agents
  • Up to 1500 end users or customers
  • 5 GB of storage
  • 3 service desks
  • 3 email inboxes for converting emails into tickets
  • Includes All Plan features

Professional

USD 69

/User/Month

USD 0

  • No maximum number of agents
  • Unlimited end users or customers
  • 10 GB of storage
  • Unlimited service desks
  • Unlimited email inboxes for converting emails into tickets
  • Includes All Plan Features
  • Concurrent and Floating License Tokens available to reduce cost for less active agents
  • Level 2 and senior personnel
  • LDAP Synchronization Tool - no coding required (additional setup charge)
  • Customer Success Manager
  • No maximum number of agents
  • Unlimited end users or customers
  • 10 GB of storage
  • Unlimited service d

Key Features of Giva eHelpDesk

  • Policy Management
  • Physician Management
  • Patient Records Management
  • Out-Patient Management
  • Inventory Management
  • In-Patient Management
  • Claims Management
  • Bed Management
  • Appointment Management
  • Revenue Management
  • Billing and Invoicing

Specification

Other Categories:

Hospital Management Software

Deployment:

Cloud Hosted

Customer Support:

Business Hours,Online (Ticket)

Customization:

No

Languages Support:

English

Who uses Giva eHelpDesk

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Giva eHelpDesk
  • Headquarter: Sunnyvale, California United States
  • Website: Visit Website
  • Social Media:

Description

Giva eHelpDesk Video

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Availity

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Giva eHelpDesk Screenshots

FAQ's

Giva eHelpDesk has 3 plans,

  • Team USD 29 /User/Month
  • Business USD 39 /User/Month
  • Professional USD 69 /User/Month

Giva eHelpDesk is the Hospital Management Software Used for the below functionalities

Top 5 Giva eHelpDesk features

  • Policy Management
  • Physician Management
  • Patient Records Management
  • Out-Patient Management
  • Inventory Management

Giva eHelpDesk provides Business Hours,Online (Ticket) support.

Giva eHelpDesk is not allowing Free Trial.