About Company

Gong is a software that assists organizations in handling their remote sales and their remote sales team. It lets users gain critical insights into what’s happening with their remote sales team, their deals, and their market. The inbuilt Revenue Intelligence technology which allows users to operate based on reality instead of opinions. This technology enables users to understand which deals are real. Gong automatically captures customer interaction and provides users with insights that help them identify deal risks and take appropriate action if required. The software enables users to coach their team to gain more successful closes. It allows users to replicate what their best reps do and transform their team into quota-shattering super sellers. With this software's help, users can know what is going in their market and learn about shifting sentiments in their accounts. Gong also enables users to understand what messaging & product offers to make sense for today's market. It helps users make everyone from their sales team better than the last by reviewing and analyzing their calls.

Pricing of Gong

Gong

USD 0

USD 0

  • People Intelligence
  • Deal Intelligence
  • Enterprise
  • Integrations
  • Security
  • People Intelligence
  • Deal Intelligence
  • Enterprise
  • Integrations
  • Security

Key Features of Gong

Specification

Deployment:

Cloud Hosted

Customer Support:

Business Hours,Online (Ticket)

Customization:

No

Languages Support:

English

Who uses Gong

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Gong
  • Headquarter: San Francisco, California United States
  • Website: Visit Website
  • Social Media:

Description

Gong Video

Gong Screenshots

User Reviews Review Write a Review

quote
False Advertising Promise

False Advertising PromiseTheir Marketing is great and they make great promises, however they also promise that when you enter your Details, that you will find out the prices. Furthermore they actually say, that they will send the Pricing of their Software&Services. But instead I get further marketing emails with links to videos, to educate me about their Product. And asking me to hop on a call, to then finally reveal the pricing structure. I was very disappointed with that, because I wanted to first get an Idea on what to expect in regards to the Prices, before making time to hold a conversation. Because of that, it totally put me off in giving them a try, as I don't like companies that do that false marketing strategy just to get someones details and then try to sell them straight away over the Phone.

DC
- Dario C.
Reviewed at 04/04/2021
Source: trustpilot.com
quote
"Amazing new insights from gong data"

What do you like best?

After 20 years of relationship management and experience in influencing, gong has opened up a new world of learning how to build best practices through data driven insights.

The fact that you can review speech patterns, analyse stages of the conversation and context is truly remarkable and you cant get these without a coach.

What do you dislike?

Nothing that I don't like about using Gong. Compared to other recording software it's understanding and visuals are very intuitive.

Recommendations to others considering the product:

If you're looking for sales insights and and heuristics on conversation flows and topics, Gong allows the user to dissect the conversation by topic, stage, and rhythm.

What problems are you solving with the product? What benefits have you realized?

Looking for patterns in engagement during discovery calls as well as referring to notes for posterity.

Thanks to Gong I'm able to revisit complex discussions and save time.

SD
- Steve D
Reviewed at 09/12/2020
Source: g2crowd.com
quote
"Very pleased Gong user"

What do you like best?

What I like about Gong is the ability to review the transcription of my calls. I find this very beneficial and preferred over reviewing the recording.

What do you dislike?

I wish there was tighter correlation between the transcript and the video. It would be wonderful to correlate the transcript directly the video and visa versa.

Recommendations to others considering the product:

Prior to Gong my company was using Chorus and there was no comparison as far as robustness.

What problems are you solving with the product? What benefits have you realized?

Documenting customer calls and reviewing details that were covered during the call.

JP
- Johnny P
Reviewed at 08/12/2020
Source: g2crowd.com
quote
"Amazing tool for remote teams!"

What do you like best?

Ability to flag all calls for a specific need - to be able to be automatically alerted on my teammates calls when a certain topic arises, I am able to learn from them despite being thousands of miles apart.

What do you dislike?

I haven't found anything to dislike, honestly.

What problems are you solving with the product? What benefits have you realized?

Not only am I learning from watching other's calls, but I am improving my skills as a sales professional; I can see the ratio of how long I speak vs. my client, the length of my longest monologue, the longest stretch of silence while I give clients room to think and respond - there is no way I could have this insight otherwise.

KM
- Kristin M
Reviewed at 08/12/2020
Source: g2crowd.com
quote
"Our Sales and Customer Success teams both use Gong on all their calls."

What do you like best?

It gives me an opportunity to work with multiple teams in our organization to help our customers.

What do you dislike?

not much I can comment on here. We have had a good experience.

What problems are you solving with the product? What benefits have you realized?

Training , digging deeper into our customers pain points as we listen to calls and include other team members to listen.

SB
- steven b
Reviewed at 07/12/2020
Source: g2crowd.com

FAQ's

Gong has 1 plans,

  • Gong USD 0

Gong provides Business Hours,Online (Ticket) support.

Gong is not allowing Free Trial.