Halp
Halp provides personalized, cost-free coaching to guide students through their study abroad journey.
Yearly,Monthly,Onetime(Perpetual License),Transaction
14 Days
About Company
Pricing of Halp
Standard
USD 15
/User/Month
USD
- Unlimited custom tickets
- fields
- and forms
- Unlimited requesters and Slack channels
- Unlimited queues
- Use standalone or connect with Jira Cloud or Zendesk
- Create automated workflows
- Manage email-based tickets
- Actionable reporting on team performance
- Search and organize tickets
- Unlimited custom tickets
- fields
- and forms
- Unlimited requesters and Slack channels
- Unlimited queues
- Use standalone or connect with Jira Cloud or Zendesk
- Create automated workflows
- Manage email-based tickets
- Actionable repo
Premium
USD 30
/User/Month
USD
- Includes features of Standard plan
- plus
- White label Slackbot
- Custom Slackbot messaging
- Custom email messaging
- Custom outbound email domain
- Multiple inbound email addresses
- Service Level Agreements (SLAs)
- Includes features of Standard plan
- plus
- White label Slackbot
- Custom Slackbot messaging
- Custom email messaging
- Custom outbound email domain
- Multiple inbound email addresses
- Service Level Agreements (SLAs)
Enterprise
USD 45
/User/Month
USD
- Includes features of Premium plan
- plus
- Custom security reviews and compliance
- Integrate with Slack Enterprise Grid
- Slack-based support
- Includes features of Premium plan
- plus
- Custom security reviews and compliance
- Integrate with Slack Enterprise Grid
- Slack-based support
Key Features of Halp
- Incident Management
- Multi-Channel Communication
- Document Storage
- Customizable Branding
- Ticket Management
- Surveys & Feedback
- Known Issue Management
- Knowledge Base
- Contract (SLA Management)
- Community Forums
- Automated Routing
- Alerts (Escalation)
- Social Media Integration
- Macros (Templated Responses)
- Self Service Portal
Specification
Other Categories:
Deployment:
Cloud Hosted,On Premise
Customer Support:
Online (Ticket),Business Hours
Customization:
No
Languages Support:
English
Who uses Halp
Personal
SMEs
Enterprises
Company Details
- Company Name: Halp
- Headquarter: Boulder, Colorado United States
- Website: Visit Website
- Social Media:
Description
Halp offers free, personalized coaching to help international students navigate their study abroad journey. With one-on-one guidance, students receive support in applications, visas, and financial planning, simplifying the process of studying in countries like Canada, the U.S., and the U.K. For more details, visit Halp's website.
Halp Video
Alternative
Halp Screenshots
User Reviews 
Write a Review
"Great Product! Helped our team efficiency."
What do you like best?
Halp is easy to use and encourages end users to submit tickets, allowing our IT Team to more efficiently track tickets and response times.
What do you dislike?
It comes with the problems of any new product in development but they are constantly innovating and pushing new updates. Every iteration of Halp is a dramatic upgrade and you can see that the team is hard at work
What problems are you solving with the product? What benefits have you realized?
Halp changed how we handle IT Tickets in our org. You can easily convert slack messages to tickets which encourages end users to begin submitting tickets on their own. Before switching to Halp, only a small amount of our tickets were tracked through our ticketing system. Users preferred sending slack messages and found it easier to do so for any of their needs. This Tool bridged the gap for us and now we are a more efficient team.
- Administrator in Health, Wellness and Fitness
"Halp is hands down our best vendor"
What do you like best?
It's easy, useful, and affordable. Their customer service is also top notch!
What do you dislike?
Setup was so easy that I overthought it.
What problems are you solving with the product? What benefits have you realized?
We can now keep a log of typical issues and their resolutions. Requests are no longer forgotten about. We're saving time by using Halp instead of a traditional ticketing system.
- Cody S
"Halp is hands down our best vendor"
What do you like best?
It's easy, useful, and affordable. Their customer service is also top notch!
What do you dislike?
Setup was so easy that I overthought it.
What problems are you solving with the product? What benefits have you realized?
We can now keep a log of typical issues and their resolutions. Requests are no longer forgotten about. We're saving time by using Halp instead of a traditional ticketing system.
- Cody S
"Great tool for organizing our team"
What do you like best?
Easy for all parties involved to adopt. Consumers had little impact to their workflow
What do you dislike?
We've had a few hiccups obviously as Halp is a newer piece of tech. Kudos to their support team however, bug have been fixed quickly and features have been delivered quickly.
Recommendations to others considering the product:
Halp is a great alternative if you're looking for a ticketing systems but don't want to introduce the toil of using an additional tool. If your consumers are already on Slack, they'll slide right into Halp
What problems are you solving with the product? What benefits have you realized?
Halp has helped us organize our Site Reliability Engineering team slack channel. Other engineers from various teams can come ask for help and report incidents as they're well accustomed to, our team members can mark conversations that will require meaningful effort as a ticket. Some engineers have even embraced the /halp slash command to create their own support tickets.
We used to lose requests in old threads, or direct messages, but now we have a nice ticket backlog to and make sure our engineering teams gets the support they need with a minimal impact on how they interact with our team.
- Corban C
"Great tool for organizing our team"
What do you like best?
Easy for all parties involved to adopt. Consumers had little impact to their workflow
What do you dislike?
We've had a few hiccups obviously as Halp is a newer piece of tech. Kudos to their support team however, bug have been fixed quickly and features have been delivered quickly.
Recommendations to others considering the product:
Halp is a great alternative if you're looking for a ticketing systems but don't want to introduce the toil of using an additional tool. If your consumers are already on Slack, they'll slide right into Halp
What problems are you solving with the product? What benefits have you realized?
Halp has helped us organize our Site Reliability Engineering team slack channel. Other engineers from various teams can come ask for help and report incidents as they're well accustomed to, our team members can mark conversations that will require meaningful effort as a ticket. Some engineers have even embraced the /halp slash command to create their own support tickets.
We used to lose requests in old threads, or direct messages, but now we have a nice ticket backlog to and make sure our engineering teams gets the support they need with a minimal impact on how they interact with our team.
- Corban C
FAQ's
Halp has 3 plans,
- Standard USD 15 /User/Month
- Premium USD 30 /User/Month
- Enterprise USD 45 /User/Month
Halp is the Help Desk Software Used for the below functionalities
Top 5 Halp features
- Incident Management
- Multi-Channel Communication
- Document Storage
- Customizable Branding
- Ticket Management
Halp provides Online (Ticket),Business Hours support.
Halp is not allowing Free Trial.