HR365 Helpdesk

By HR365 Helpdesk

doller Onetime(Perpetual License)
date 0 Days

About Company

The Sharepoint ticketing system is simple to use and customize. It provides key features like reporting, self service, and customization that ensure your organization can handle every issue properly. This makes it an ideal solution for all types of organizations.

Pricing of HR365 Helpdesk

Standard

USD 49

/Month

USD 0

  • Upto 50 users
  • 2 support tickets
  • Free updates via MS store
  • Integrates with Office 365
  • SharePoint-hosted app
  • Data stays in your SharePoint
  • Custom request types
  • Mobile responsive
  • Multiple roles
  • Smart notifications
  • Self Service web forms
  • Multiple departments groups
  • Upto 50 users
  • 2 support tickets
  • Free updates via MS store
  • Integrates with Office 365
  • SharePoint-hosted app
  • Data stays in your SharePoint
  • Custom request types
  • Mobile responsive
  • Multiple roles
  • Smart notifications
  • Self Service web forms
  • Mult

Plus

USD 99

/Month

USD 0

  • All features in Standard Plus
  • Upto 200 users
  • 4 support tickets
  • Commonly users service fields
  • Dashboard
  • Canned responses
  • Custom signatures
  • Custom ticket status
  • Custom ticket sequence
  • Ticket fields customization
  • Private Notes
  • Ticket Splitting & Merging
  • All features in Standard Plus
  • Upto 200 users
  • 4 support tickets
  • Commonly users service fields
  • Dashboard
  • Canned responses
  • Custom signatures
  • Custom ticket status
  • Custom ticket sequence
  • Ticket fields customization
  • Private Notes
  • Ticket Splitting & Merg

Premium

USD 149

/Month

USD 0

  • All Features in Plus Plus
  • Upto 500 users
  • Unlimited support
  • Customer satisfaction Surveys
  • Free updates with support
  • Create new ticket from emails
  • Email templates
  • Auto assign tickets
  • Auto close tickets
  • Auto capture email attachments
  • Integrate with Asset Management
  • Block spammers and domains
  • All Features in Plus Plus
  • Upto 500 users
  • Unlimited support
  • Customer satisfaction Surveys
  • Free updates with support
  • Create new ticket from emails
  • Email templates
  • Auto assign tickets
  • Auto close tickets
  • Auto cap

Enterprise

USD 249

/Month

USD 0

  • All features in Premium Plus
  • Upto 1000 users ​
  • Kanban View
  • Escalate Tickets​
  • Custom columns​
  • Create Sub tickets​
  • Track time spent on tickets​
  • Ticket due date reminders​
  • Escalate Ticket Automatically
  • Customize with Power Automate.
  • API connectivity
  • Connect with Power BI
  • All features in Premium Plus
  • Upto 1000 users ​
  • Kanban View
  • Escalate Tickets​
  • Custom columns​
  • Create Sub tickets​
  • Track time spent on tickets​
  • Ticket due date reminders​
  • Escalate Ticket Automatically
  • Customize with Power Automate.

Key Features of HR365 Helpdesk

Specification

Other Categories:

Service Desk Software

Deployment:

Cloud Hosted

Customer Support:

Online (Ticket)

Customization:

No

Languages Support:

English

Who uses HR365 Helpdesk

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: HR365 Helpdesk
  • Headquarter: Union City,
  • Website: Visit Website
  • Social Media:

Description

HR365 Helpdesk Video

Alternative

ManageEngine ServiceDesk Plus

Design, automate, deliver, and manage critical IT and business services

HR365 Helpdesk Screenshots

FAQ's

HR365 Helpdesk has 4 plans,

  • Standard USD 49 /Month
  • Plus USD 99 /Month
  • Premium USD 149 /Month
  • Enterprise USD 249 /Month

HR365 Helpdesk provides Online (Ticket) support.

HR365 Helpdesk is not allowing Free Trial.