Instabug
By Instabug
Monthly,Yearly
0 Days
About Company
Pricing of Instabug
Free
USD 0
USD 0
- Basic Bug Reporting & Feedback
- 1 Member & 1 App
- 1 Month Data Retention
- Up to 1M Sessions/Month
- Basic Bug Reporting & Feedback
- 1 Member & 1 App
- 1 Month Data Retention
- Up to 1M Sessions/Month
Essential
USD 149
/Month
USD 124
/Month
- Basic Bug Reporting & Feedback
- Crash Reporting
- Debugging Logs
- Basic Integrations
- 4 Members & 2 Apps
- 3 Months Data Retention
- Up to 1M Sessions/Month
- Basic Bug Reporting & Feedback
- Crash Reporting
- Debugging Logs
- Basic Integrations
- 4 Members & 2 Apps
- 3 Months Data Retention
- Up to 1M Sessions/Month
Team
USD 299
/Month
USD 249
/Month
- Basic Bug Reporting & Feedback
- Crash Reporting
- Debugging Logs
- Basic Integrations
- In-App Chats
- In-App Surveys
- Feature Requests
- Analytics
- Advanced Integrations
- 4 Members & 2 Apps
- 6 Months Data Retention
- Up to 1M Sessions/Month
- Basic Bug Reporting & Feedback
- Crash Reporting
- Debugging Logs
- Basic Integrations
- In-App Chats
- In-App Surveys
- Feature Requests
- Analytics
- Advanced Integrations
- 4 Members & 2 Apps
- 6 Months Data Retention
- Up to 1M Sessions/Month
Business
USD 599
/Month
USD 499
/Month
- Basic Bug Reporting & Feedback
- Crash Reporting
- Debugging Logs
- Basic Integrations
- In-App Chats
- In-App Surveys
- Feature Requests
- Analytics
- Advanced Integrations
- Assisted On-boarding
- API Access
- Custom Reports
- 4 Members & 2 Apps
- 12 Months Data Retention
- Up to 1M Sessions/Month
- Basic Bug Reporting & Feedback
- Crash Reporting
- Debugging Logs
- Basic Integrations
- In-App Chats
- In-App Surveys
- Feature Requests
- Analytics
- Advanced Integrations
- Assisted On-boarding
- API Access
- Custom Reports
- 4 Members & 2 Apps
- 12
Enterprise
USD 0
USD 0
- Basic Bug Reporting & Feedback
- Crash Reporting
- Debugging Logs
- Basic Integrations
- In-App Chats
- In-App Surveys
- Feature Requests
- Analytics
- Advanced Integrations
- Assisted On-boarding
- API Access
- Custom ReportsSDK Customizations
- Account Management
- Priority Support
- On-Premise Hosting
- Dedicated Hosting
- White Labeling
- Unlimited Apps and Members
- Unlimited Data Retention
- Unlimited Sessions/Month
- Basic Bug Reporting & Feedback
- Crash Reporting
- Debugging Logs
- Basic Integrations
- In-App Chats
- In-App Surveys
- Fea
Key Features of Instabug
- Storage and Retrieval
- Release Management
- Issue Tracking
- Filtering
- Dashboard (Bug Tracking)
- Backlog Management
- Bug Assignment
- Role Management
- Reports
- Workflow Management
- Task Management
- Ticket Management
Specification
Other Categories:
Deployment:
Cloud Hosted
Customer Support:
Online (Ticket)
Customization:
No
Languages Support:
English
Who uses Instabug
SMEs
Enterprises
Company Details
- Company Name: Instabug
- Headquarter: United States,
- Website: Visit Website
- Social Media:
Description
Instabug Video
Alternative
Instabug Screenshots
User Reviews 
Write a Review
"Best feedback system for iOS!!! Best customer service too!!"
What do you like best?
How easy it is!! How with one click it gives me everything!! (Network logs, nslogs, screens and taps , etc)
I’ve been I. The iOS industry for 10 years and never experienced a feedback system so complete and user friendly.
I also love how we can create different categories for the users!!!
Another huge win. Customer service!! 10 minute return time !!! Amazing!!
What do you dislike?
I only wish there was a way to auto send this info for our beta users - because it’s so useful!!!
Recommendations to others considering the product:
It takes a while to integrate your network calls if you’re using something non standard.
Which we were.
So give it time!!
Also leverage support, they are fast!!
What problems are you solving with the product? What benefits have you realized?
Getting feedback and reproducing bugs
The step by step screenshots before the user submitted the bug or feedback is huge.
The network logs attached is a huge win. We don’t waste time asking user which email, or which login or which screen or what they tapped!!!
It’s amazing!!!
- Jon C
"Our team likes Instabug because it is user-friendly, efficient and saves our time!"
What do you like best?
We like detailed report logs that help s to pinpoint the issue.
What do you dislike?
We have experience an issue with delayed reports for iOS devices. Sometimes it may take up to twwo hours until the report appears on the dashboard. But luckily it doesn't happen so often.
What problems are you solving with the product? What benefits have you realized?
Instabug helps us find the core of the issue and provides a lot of useful data related to user's behavior.
- Ksenia I
"Invaluable tool for tracking down user-reported issues"
What do you like best?
I love the visual flow for usage you get with each bug report. It's an amazing tool to track down what users are seeing - they aren't always the best at explaining problems.
What do you dislike?
My only complaint about Instabug is with account management. There are several places where it's difficult to change settings, easy to accidentally rack up unwanted charges, and accidentally sign up for features you don't want. I've already dealt with two scenarios where I get a surprise bill.
What problems are you solving with the product? What benefits have you realized?
Tracking down problems users run into in the app that they report to me - it's much easier to see what device and version of the app they're on and visually see their issue happening.
- Chris G
"There is no going to back for us after we tried error reporting on shake/screenshot"
What do you like best?
shake/screenshot to report
automated repro steps
attaching screenshots and screen recordings to reports
drawing on the screenshots
in-app chats
What do you dislike?
No way to include full redux state with exceptions
No way to include full redux state with logs
Recommendations to others considering the product:
Good replacement for Sentry, but could be used just for error reporting too
What problems are you solving with the product? What benefits have you realized?
Bug reporting
Feature requests
bug reporting
crash reporting
- Roman P
"Instabug has been great for collecting employee and user feedback for our app!"
What do you like best?
The ability for users to easily submit feedback, with gestures.
What do you dislike?
I'd say tracking errors / issues not quite as robust as a more full-featured tool like Sentry (which we use in conjunction with Instabug).
What problems are you solving with the product? What benefits have you realized?
Getting user feedback that translates directly into Trello tickets has been the biggest task item.
- Jason D
FAQ's
Instabug has 5 plans,
- Free USD 0
- Essential USD 149 /Month
- Team USD 299 /Month
- Business USD 599 /Month
- Enterprise USD 0
Instabug is the Bug Tracking Software Used for the below functionalities
Top 5 Instabug features
- Storage and Retrieval
- Release Management
- Issue Tracking
- Filtering
- Dashboard (Bug Tracking)
Instabug provides Online (Ticket) support.
Instabug is not allowing Free Trial.