InStream

PROS & CONS

What are the best aspects of this product?

It is simple to use. It doesn't take much to learn its functions. It also allows you to create successful campaigns that could benefit your company's sales and your relationship with clients. We found this very helpful in our business.

What aspects are problematic or could work better?

Since the free version is limited, I could only test some of the functions. It's be great if they can include all the functions in the paid plan to the free version so we can test it out and see the overall effectivity of InStream.

What specific problems in your company were solved by this product?

Our marketing campaigns improved with the help of the features InStream provides. This helped us increase our sales in a manner that is not hard for us to understand and implement.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

It provides us with all the things we need in a CRM platform. It helped us communicate better with our clients, converting them into loyal customers that will support us no matter what.

What aspects are problematic or could work better?

We recommend InStream to other businesses. We honestly haven't found anything to dislike about it. We love the great functions it offers and we are sure that other companies will benefit from it too.

What specific problems in your company were solved by this product?

It helped us become more organized. It provides us with a list that we can use to manage tasks and clients in a much more efficient manner. This saved us a great deal of time and effort.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

Easy to use, configure, and track clients. It is great for companies who have a small number of clients as the system limits the number you can add into your contacts. I'd recommend this for any small business.

What aspects are problematic or could work better?

I find this as the most intuitive CRM that I've used. It was able to give me an excellent experience. Unfortunately, to attain this experience, you must really spend time to learn its functions.

What specific problems in your company were solved by this product?

Instreams helps me collect useful information from my clients. Because I work in investments, this was able to help me a lot as the market changes constantly. With InStream, I was able to track the market. At the same time, I can also communicate with the clients easily because it stores their data.

Are you a current user of this product?

No

PROS & CONS

What are the best aspects of this product?

All my clients data are in one place, allowing me to see their information and view if there are any potential clients that we can convert. It also strengthens our ties with old clients as it provides us ways on how to convert them back into using our services again. It also allows us to treat every customer, no matter their status, equally.

What aspects are problematic or could work better?

Their customer service needs improvement. They are not present whenever we have any problem. I experienced having to ask them multiple times to check a problem because they wouldn't respond.

What specific problems in your company were solved by this product?

We were able to provide better service as we can easily communicate with them. Since we have all their information in one place, it's easy to contact them or reconnect with them.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

It is a good tracking tool to our projects. Since we are broadcasting campaigns via email, it allows us to see if the content we sent out is being opened. It also allows you to easily create campaigns and categorize contacts. Furthermore, its support team is very accomodating and friendly. They were able to solve my problems efficiently.

What aspects are problematic or could work better?

Their support team is very helpful. Whenever I encounter any problem. they are always there to assist me. As a result, I don't have any complaints about Instream. Every feature I've learned how to use only proves to be useful to us.

What specific problems in your company were solved by this product?

It helped us build better relationship with our customers. It allows us to see potential customers and make steps to encourage old customers to avail our services again.

Are you a current user of this product?

Yes