About Company

Intradiem software is an AI-Powered Productivity Solution used to integrate with Call Center and Workforce Management Software for workflows. The software offers tools to manage schedule and monitor contact center data in real time. The Average Handle Time (AHT) used to monitor agent state data for better assistance of customers. Collaborate with your team to measure productivity with call handing. Small, Medium companies make use of the software.

Pricing of Intradiem

Intradiem

USD 0

USD 0

  • Adherence & Staffing Solution
  • Agent Engagement
  • Back Office
  • Business Impact Reporting
  • Call Handling
  • Workflow Assistant
  • Adherence & Staffing Solution
  • Agent Engagement
  • Back Office
  • Business Impact Reporting
  • Call Handling
  • Workflow Assistant

Key Features of Intradiem

Specification

Other Categories:

Contact Center Operations Software

Deployment:

Cloud Hosted

Customer Support:

Phone,Business Hours,Online (Ticket)

Customization:

No

Languages Support:

English

Who uses Intradiem

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Intradiem
  • Headquarter: Alpharetta, Georgia United States
  • Website: Visit Website
  • Social Media:

Description

Intradiem Video

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Intradiem Screenshots

User Reviews Review Write a Review

quote
Great efficiency tool

Great tool to manage the efficiency of our agents in our call centers. It's flexible, customizable and very easy to use. Our representatives simply love it!

JF
- JF
Reviewed at 16/12/2019
Source: trustpilot.com
quote
the product is really good but getting…

the product is really good but getting it implemented is a real challenge and one we weren't successful with so we had to pull our contract. Extremely disappointing.

JW
- Jodi Wright
Reviewed at 15/12/2019
Source: trustpilot.com
quote
fast easy training info.

fast easy training info.

A
- A
Reviewed at 13/12/2019
Source: trustpilot.com
quote
Intradiem is an amazing tool

Intradiem is an amazing tool. It takes the guess work out of having to find time to deliver training and information to our reps. Lightening the load on the WFM team is another plus. We used it to deliver our compliance training this year. Typically this would take WFM days to get scheduled and within minutes we had all of the reps scheduled and delivery was effortless.

RG
- Rene Gaytan
Reviewed at 12/12/2019
Source: trustpilot.com
quote
The application is ok

The application is ok, not sure if new upgrades allow for improvements.

KT
- Kathy Teplitz
Reviewed at 02/12/2019
Source: trustpilot.com

Read More Reviews

FAQ's

Intradiem has 1 plans,

  • Intradiem USD 0

Intradiem provides Phone,Business Hours,Online (Ticket) support.

Intradiem is not allowing Free Trial.