About Company
Pricing of Kaseya BMS
Kaseya BMS
USD 0
USD 0
- Real-Time Dashboard
- Workflow rules
- Asset Information
- Remote Access to Devices
- Auto-remediation of Tickets
- Centralized View Into Customer Assets
- Financial Summary
- Project Template
- Expense tracking
- Project Billing
- Account Management
- Quotations
- Sales Cycle
- Time Tracking
- Management of Invoices
- Real-Time Dashboard
- Workflow rules
- Asset Information
- Remote Access to Devices
- Auto-remediation of Tickets
- Centralized View Into Customer Assets
- Financial Summary
- Project Template
- Expense tracking
- Project Billi
Key Features of Kaseya BMS
- List Management
- Customer Support
- Marketing Automation
- Project Management
- Lead Scoring
- Call Logging
- Contact Management
- Quotes (Proposals)
- Referral Tracking
- Product Catalog
Specification
Other Categories:
Deployment:
Cloud Hosted
Customer Support:
Business Hours,Online (Ticket)
Customization:
No
Languages Support:
English
Who uses Kaseya BMS
SMEs
Enterprises
Company Details
- Company Name: Kaseya BMS
- Headquarter: New York,
- Website: Visit Website
- Social Media:
Description
Kaseya BMS Video
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Compare NowKaseya BMS Screenshots
User Reviews 
Write a Review
"This is an awesome platform with nice tools for network monitoring and trouble shoot."
What do you like best?
Remote monitoring, ticketing, ticket tracking, user support, assets management
What do you dislike?
I couldn't find any issue. All features and others are working fine with me.
What problems are you solving with the product? What benefits have you realized?
Remote Support, Remote Monitoring
- User in Information Technology and Services
"Great Product"
What do you like best?
Love everything about it. Very easy to use
What do you dislike?
The reporting can use some work. I hear they are fixing that though.
What problems are you solving with the product? What benefits have you realized?
Better ticket management.
- User in Information Technology and Services
"Kaseya BMS Helped Jump Start our Business"
What do you like best?
BMS has simplified our business processes as a fully functional PSA which integrates with our entire tool set. As a start up the benefits are incredible. An all in one solution for service management, sales tracking, financial management, and human resources.
The layout is refreshingly easy to use and understand. Customization and configuration is simple. The Professional services team from Kaseya really helps you to understand the ins and outs of the software. Enabling you to easily make adjustments at any time without any advanced programming or support.
Kaseya BMS is a breath of fresh air for an MSP like us. Finally a product that truly understands what we do. BMS provides us more time to focus on taking care of our clientele, building our brand and training our staff. Spending less time on our PSA has been key when we had to move fast when it comes to jump-starting our client base.
What do you dislike?
Not much to dislike. However, there is always room for improved customization on invoices, forms, etc.
Recommendations to others considering the product:
I would highly recommend considering BMS f you are looking for a single pane of glass for managing your clients, staff, expenses, and receivables that is affordable and easy to use.
What problems are you solving with the product? What benefits have you realized?
BMS saves us time and money when it comes to our workflows and processes. Integration is simple with Kaseya VSA, Ticketing, Customer Surveys and IT Glue.
The built in CRM really helps an IT focused professional like myself keep track of customer relationshps and sales without losing focus on the work I do.
- Kyle T
"Plenium operates BMS initially for the ticketing part and its contribution in ITIL methodology"
What do you like best?
We have been able to easily defer the levels of services contracted by our clients and thus adapted our way of managing priorities.
The integrated management of the workflows allowed us to model the escalations as well as the customer alerts.
The connection with Kaseya VSA allows us to recover the alerts resulting from the system monitoring and the list of assets associated with the clients. This allows a very fine analysis of the processing performed in ServiceDesk.
What do you dislike?
The limit is the customization. you can easely add custom field but not custom forms
Recommendations to others considering the product:
there a lot of Tools you can use with BMS from other vendors. Very powerfull with BrightGauge for example.
What problems are you solving with the product? What benefits have you realized?
We have integrated the BrightGauge and customerthermometer tools very easily and benefited from an operational dashboard within minutes and simplified satisfactions surveys.
The results were felt in less than three months with improved internal performance, and traceability of interventions exploitable in BI.
- David D
"Kaseya BMS Excellent Product"
What do you like best?
It gives the status of all our customers accounts. Allows tracking of inventory very well.
What do you dislike?
Nothing, the product works as it should.
What problems are you solving with the product? What benefits have you realized?
Reducing cost and increasing productivity.
- Consultant in Information Technology and Services
FAQ's
Kaseya BMS has 1 plans,
- Kaseya BMS USD 0
Kaseya BMS is the CRM Software Used for the below functionalities
Top 5 Kaseya BMS features
- List Management
- Customer Support
- Marketing Automation
- Project Management
- Lead Scoring
Kaseya BMS provides Business Hours,Online (Ticket) support.
Kaseya BMS is not allowing Free Trial.